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Reply by KitchenAid rep Cynthia Soledad, the same person that dismisses our dishwasher fires on TV newscasts as "external heat." http://news.yahoo.com/blogs/lookout/kitchenaid-tweet-obama-dead-grandmother-brings-apology-130031473.html  KitchenAidFire.com
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Problem: Dishwasher fires - affecting 24 million+ KitchenAid, Whirlpool, Sears Kenmore, and Maytag dishwashers (all manufactured by Whirlpool). Product design/defect causes predictable opportunity for control circuit board failure leading to fire. ALERT! We have several reports that the dishwashers were OFF at the time of the fire. Which means you have to unplug/switch off circuit breaker or remove unit from house to be safe. Please note: because we have reports of repaired dishwashers catching fire a 2nd time (and more), DO NOT REPAIR OR REPLACE THE CIRCUIT BOARD. DO NOT REPLACE WITH ANOTHER NEW WHIRLPOOL DISHWASHER AS THEY STILL HAVE THE DESIGN DEFECT. May 10, 2012 NBC News 17 Raleigh, NC NBC 17 News Anchor's Whirlpool dishwasher catches fire. Despite thousands of complaints of fires, Whirlpool has not issued a recall of certain models of its dishwasher. View article here: http://www2.nbc17.com/news/2012/may/08/thousands-complain-fires-started-dishwashers-ar-2259057/ February 6, 2012 NBC News 3 Cleveland: Dishwasher Fires View article here: http://www.wkyc.com/news/article/228162/45/Investigator-Latest-dishwasher-fire-suspected-in-Geauga November 22, 2011 CBS Chicago Channel 2: Dishwasher Danger View article here: http://chicago.cbslocal.com/2011/11/21/2-investigators-dishwasher-danger SEE MORE TV NEWS COVERAGE Dishwasher Fire Incident Reports (United States) Brand: Sears Kenmore dishwasher Model number: 665.17483300 Serial number: FP4402110 Full Name: Larry A Holliday Address: 131 Burkeshire Drive Town/City: Horseheads State/Province: NY Postcode: 14845 Country: United States Phone: 607-739-2691 Email: lholliday131@att.net Store purchased from: Sears, Arnot Mall, Big Flats, NY Purchase date: 3/13/2004 How much did you pay for it? 986.43 What went wrong (control board caught fire)? Control Board & related components caught fire. Please state the date of the incident/fire/damage. 3/13/2012 --- Brand: KitchenAid dishwasher Model number: kudm01tjsb0 Serial number: fk4704079 Full Name: Joel Hish Address: 14 Rose Virginia Rd. Town/City: Oley State/Province: PA - Pennsylvania Postcode: 19547 Country: United States Phone: 610-987-3671 Email: kellyhish@dejazzd.com Store purchased from: Maiden Creek Appliances Purchase date: 2000 or 2001 How much did you pay for it? What went wrong (control board caught fire)? Control board caught fire Please state the date of the incident/fire/damage. 3/19/12 --- Brand: Sears Kenmore dishwasher Model number: 665.16609300 Serial number: FP1706821 Full Name: David Kennedy Address: 10140 Highbury Drive Town/City: Mechancisville State/Province: Virginia Postcode: 23116 Country: United States Phone: (804)730-2075 Email: kvmi71@comcast.net Store purchased from: Sears Purchase date: March 2002 How much did you pay for it? $500 What went wrong (control board caught fire)? Control Board caught fire and destroyed wire harness and all electrical connections in the control panel. Please state the date of the incident/fire/damage. 17 March 2012 --- Brand: Whirlpool dishwasher Model number: DU940QWDZ5 Serial number: FG3302924 Full Name: Dave Torres Address: 13395 Basswood Ln Town/City: Rogers State/Province: MN Postcode: 55374 Country: United States Phone: 763-528-8362 Email: dstorres2003@yahoo.com Store purchased from: Purchase date: Late 1997- Early 1998 How much did you pay for it? What went wrong (control board caught fire)? Dishwasher running, heard a strange noise, crackle, pop, blackish soot on upper right corner of the dishwasher door. Strong smell of burnt electronics/plastic in kitchen. Please state the date of the incident/fire/damage. March 18, 2012 --- Brand: Maytag dishwasher Model number: MDB5000AWA Serial number: 15712554UB Full Name: Peter Asma Address: 539 S 3rd Ave Town/City: West Bend State/Province: Wi Postcode: 53095 Country: United States Phone: 2623533450 Email: peterasma@charter.net Store purchased from: Purchase date: How much did you pay for it? What went wrong (control board caught fire)? I heard a strange sound coming from the kitchen when I ran to it flames where shooting out from the bottom of the dishwasher. I quickly shut it down. Please state the date of the incident/fire/damage. 3/14/2012 --- Brand: Sears Kenmore dishwasher Model number: FJ4002153 Serial number: 17772990 Full Name: ROCH ERIE Address: 900 ST Charles Place, Apt 203F Town/City: PEMBROKE PINES State/Province: FL Postcode: 33028 Country: United States Phone: 9545544550 Email: nedge@tillberg.com Store purchased from: Purchase date: How much did you pay for it? What went wrong (control board caught fire)? Light stays on all the time and afraid could catch fire so have unplugged since I saw on TV some instances where the dishwasher caught fire. Please state the date of the incident/fire/damage. 2.8.12 How did you find us? TV News (please explain below) If by TV News, which station, where? NBC news --- Brand: Sears Kenmore dishwasher Model number: 665.16363301 Serial number: FR2302982 Full Name: Dennis Findley Address: 8985 Forest Path Drive Town/City: Gainesville State/Province: GA Postcode: 30506 Country: United States Phone: 770-888-8708 Email: dusty1767@hotmail.com Store purchased from: Sears Purchase date: Oct 2004 How much did you pay for it? Unknown... Installed by builder What went wrong (control board caught fire)? Flames came out from the control panel then smoke. I opened the door and the machine continued to run. I killed the circuit breaker and it was out. No damage to the home just stunk. Not sure what would have happened if we had not been at home. Please state the date of the incident/fire/damage. 3/11/2012 --- Brand: Sears Kenmore dishwasher Model number: 665.1443K010 Serial number: F05001977 Full Name: Donna Brinker Address: 3917 Hilltop Dr Town/City: Huron State/Province: Ohio Postcode: 44839 Country: United States Phone: 749 398 8937 Email: djbrink99@yahoo.com Store purchased from: Sears Purchase date: Nov. 2010, installed 32012 How much did you pay for it? aprox. $1,600 What went wrong (control board caught fire)? Opened door at end of cycle and acrid smell was over bearing. Tried it again next day and more of the same. Please state the date of the incident/fire/damage. 3/7/12 and 3/10/12 --- Brand: Sears Kenmore dishwasher Model number: 665.16299400 Serial number: FR4201097 Full Name: Bruce E VanZee Address: 2668 Oak View Circle Town/City: MEDFORD State/Province: OREGON Postcode: 97504 Country: United States Phone: 5418571887 Email: bvz@charter.net Store purchased from: Sears, Medford, oregon Purchase date: 9/25/04 How much did you pay for it? 1070 What went wrong (control board caught fire)? During cycle, smoke starting billowing from the front of dishwasher, control panel was inoperative, had to turn off circuit breaker. When I took front panel off, the circuit board and wiring harness were fried. Please state the date of the incident/fire/damage. March 11, , 2012 --- Brand: KitchenAid dishwasher Model number: KUDS01ILBL5 Serial number: FR2801595 Full Name: Stephen Foerster Address: 27380 W. Cuba Rd. Town/City: Barrington State/Province: IL Postcode: 60010 Country: United States Phone: 8473811664 Email: safoerster@comcast.net Store purchased from: Purchase date: How much did you pay for it? What went wrong (control board caught fire)? control board caught fire, fried board, thermal fuse and wiring harness. Please state the date of the incident/fire/damage. March 3, 2012 --- Brand: Sears Kenmore dishwasher Model number: 665.17464300 Serial number: FR3010629 Full Name: Robert Sharpe Address: 2333 Shreve Ave Town/City: Simi Valley State/Province: California Postcode: 93063 Country: United States Phone: 8055830957 Email: sparx0326@yahoo.com Store purchased from: Purchase date: How much did you pay for it? What went wrong (control board caught fire)? Control board caught fire. Shortly after running a load of dishes, there was a horrible smell coming from the kitchen - smoke/soot coming from front of dishwasher. Please state the date of the incident/fire/damage. March 11, 2012 --- Brand: Whirlpool dishwasher Model number: DU1050XTPT3 Serial number: FS1303991 Full Name: Trevor J. Ogi Address: 4826 CR 22 Town/City: Glenmont State/Province: Ohio Postcode: 44628 Country: United States Phone: 3302315024 Email: ashleyogi1@gmail.com Store purchased from: Lowe's Purchase date: Spring 2005 How much did you pay for it? What went wrong (control board caught fire)? While dishwahser was in the middle of a cycle, it made a strange sound and started smoking. I opened the door to see if something was on the heating element. It smelled awful. I shut the door to see what would happen. It started smoking immediately so I opened the door back up and flames came from the back of the front panel. I immediately shut off the breaker (which had not kicked off). Glad I was standing beside it at the time. Please state the date of the incident/fire/damage. 03/10/12 --- Brand: Whirlpool dishwasher Model number: GU2400XTPT3 Serial number: FS0201176 Full Name: Brian Shetler Address: 2769 Heckman Rd Town/City: Uniontown State/Province: Ohio Postcode: 44685 Country: United States Phone: 330-699-3691 Email: bkshetler@netzero.net Store purchased from: HH Gregg Purchase date: Jan. 2005 How much did you pay for it? $430 What went wrong (control board caught fire)? Control board flame out. Large black area under board and plastic housing melted. Please state the date of the incident/fire/damage. March 4, 2012 --- Brand: KitchenAid dishwasher Model number: KUDR01JWH0 Serial number: FM0730746 Full Name: GENE MILCZARSKI Address: 35595 COURT RIDGE CT Town/City: FARMINGTON HILLS State/Province: MI Postcode: 48335 Country: United States Phone: 248-615-7544 Email: LEGATO.JOE@GMAIL.COM Store purchased from: Purchase date: How much did you pay for it? What went wrong (control board caught fire)? Smelled burning then started to see smoke from the control panel. Please state the date of the incident/fire/damage. 03/08/2012 How did you find us? Google If by TV News, which station, where? ABC --- Brand: KitchenAid dishwasher Model number: KUDIO1ILBS4 Serial number: FR1701966 Full Name: Kate Conway Address: 287 Highland Ave Town/City: Arlington State/Province: MA Postcode: 02476 Country: United States Phone: 617-899-0140 Email: soup287@rcn.com Store purchased from: Yale Electric Purchase date: 2004 How much did you pay for it? 800. What went wrong (control board caught fire)? Doing a regular load of dishes. Two load pops, then smoke coming from dishwasher. Thought it was just steam from dry cycle until I smelled an acrid burnt plastic smell. Opened dishwasher, it would not stop wash cycle. Ran to basement to electrical panel to shut down main electrical switch which stopped cycle. Smoke continued to come from control panel. Terrible smell of burnt wires and plastic throughout house which set off alarms. Very thankful I was in kitchen when this happened because this happened within seconds. If left unattended, there would have been a significant fire. Please state the date of the incident/fire/damage. 3/7/2012 --- Brand: Whirlpool dishwasher Model number: GU2400XTPB3 Serial number: FS1007852 Full Name: Brian McLearn Address: PO BOX 394 Town/City: Dundee State/Province: OR Postcode: 97115 Country: United States Phone: 503-706-9923 Email: mclearn@frontier.com Store purchased from: Lowe's Purchase date: 03/14/2005 How much did you pay for it? 459.00 What went wrong (control board caught fire)? Stopped working lights flashing,smelled smoke (electrical) Shut off power to the unit and investigated source. Found the controller and switch panel wiring were melted. Please state the date of the incident/fire/damage. 02/29/2012 --- Brand: Sears Kenmore dishwasher Model number: 665.17269400 Serial number: FR5103002 Full Name: David Oh Address: 164 Lamour Dr Town/City: La Canada State/Province: CA Postcode: 91011 Country: United States Phone: email me Email: bamfnojunk@techsuperpowers.com Store purchased from: Sears Purchase date: Jan 2005 (approximate) How much did you pay for it? $900 (approx) What went wrong (control board caught fire)? On 1/29/2012 at ~8:00pm pacific time, our dishwasher was running a load of dishes. Smoke came out of the control panel area of the washer, and then orange flames burst out as well. The smoke and flames disappeared after the dishwasher door was opened (which halts the wash cycle). this was a Kenmore Elite Ultra Wash dishwasher model 665.17269400. Serial number FR5103002, stock number 17269, type number 577-D (or 577-0. Hard to distinguish on the label). The dishwasher was running a "smart wash" cycle with the "sani-rinse" option on and the heated dry option off. It had been running for about 20 minutes when the flames appeared. The dishwasher was still full of water when the door was opened. We use cascade powered dishwasher detergent and jet-dry rinse aid. This dishwasher was originally purchased new from Sears in January 2005. We are the original owners of the dishwasher and operate it approximately once a day. This incident occurred with five people in the room, three of whom saw the flames. Please state the date of the incident/fire/damage. 1/29/2012 --- Brand: KitchenAid dishwasher Model number: KUDR01TJBT0 Serial number: FM0312979 Full Name: Paulene Psomas Address: 204 Fisk Place Town/City: Massapequa State/Province: New York Postcode: 11758 Country: United States Phone: 5165412822 Email: teddy213@optonline.net Store purchased from: Marlin TV & Appliance Purchase date: April 27, 2002 How much did you pay for it? $629. What went wrong (control board caught fire)? My 7 year old grandson was staying with my husband & I as his mom was hospitalized. I made my grandson breakfast, put the dishwasher on and went upstairs to get ready to take him to school. He (my grandson) started screaming for me. I ran downstairs to see black smoke pouring out of the top of the dishwasher. My husband jumped out of bed ran down as he knew by the panicked screams that something was wrong. My husband went to the breaker box and shut off the dishwasher. Not knowing that this was an issue we purchased another Kitchenaid. I called for a repair as I thought the dishwasher was rather noisy. In conversation I mention that our previous dishwasher had black smoke pouring out of it. The repairman mentioned that he had seen something on-line. My husband called Kitchenaid, a supervisor called him on back on Monday, February 27, 2012. They replied that the life expectancy was about 10 years so there is nothing they will do, and that was the end of that. Please state the date of the incident/fire/damage. January 11, 2012 --- Brand: Sears Kenmore dishwasher Model number: 66516032402 Serial number: FS3604991 Full Name: Jim Vining Address: 2931 Harlinsdale Drive Town/City: Rock Hill State/Province: SC Postcode: 29732 Country: United States Phone: 803-366-2806 Email: viningjb@yahoo.com Store purchased from: Sears Purchase date: ? How much did you pay for it? ? What went wrong (control board caught fire)? Control Board Overheated and smoked Please state the date of the incident/fire/damage. 3/2/2012 --- Brand: Whirlpool dishwasher Model number: DU943PWKQ0 Serial number: FM3750580 Full Name: Joanna Romito Address: 527 W Woodlawn Dr. Town/City: Oro Valley State/Province: AZ Postcode: 85755 Country: United States Phone: 520-742-8508 Email: jromito8@msn.com Store purchased from: Purchase date: 2002 How much did you pay for it? What went wrong (control board caught fire)? I was upstairs and smelled something burning. I ran downstairs to find dark smoke pouring out of the front vent of the dishwasher. It was in the drying cycle at the time. Immediately we stopped it from running and unplugged it. We are waiting for a repairman to come out and identify the problem, but there was definitely something burning. We feel fortunate that we were at home when this happened! Please state the date of the incident/fire/damage. 3-1-2012 --- Brand: KitchenAid dishwasher Model number: KUDPO1FLSS6 Serial number: FR3902314 Full Name: kathryn l shipley Address: 13108 Berlin Turnpike Town/City: Lovettsville State/Province: VA Postcode: 20180 Country: United States Phone: 5408225123 Email: kathyshipleyremax@comcast.net Store purchased from: Bray and Scarf Purchase date: 11/04/2004 How much did you pay for it? 850.00 What went wrong (control board caught fire)? Control panel caught on fire. Replaced control board, user interface, control panel and overload fuse. Please state the date of the incident/fire/damage. 11-2011 How did you find us? TV News (please explain below) If by TV News, which station, where? channel 4 --- Brand: Sears Kenmore dishwasher Model number: 665.1761590 Serial number: FA4122707 Full Name: Jas Cooper Address: not secrecsite Town/City: anytotn State/Province: PA Postcode: 18036 Country: United States Phone: 610-346-0000 Email: jasel@yahoo.com Store purchased from: Purchase date: How much did you pay for it? What went wrong (control board caught fire)? control board caught fire flames came out top front. Almost killed my parrots!!!!! Toxic plastic smoke. Please state the date of the incident/fire/damage. 02/28/2012 --- Brand: KitchenAid dishwasher Model number: KUDPO1DLBS1 Serial number: FP1102875 Full Name: Carolynn Moy Address: 75 Snyderwoods Ct Town/City: Amherst State/Province: NY Postcode: 14226 Country: United States Phone: 716-812-9936 Email: moyhouse@verizon.net Store purchased from: Orville's Purchase date: August 2003 How much did you pay for it? 1200.00 What went wrong (control board caught fire)? Started operation of light load cycle. Dishwasher never filled with water, instead starting smoking and smelled of burning wires/plastic. Responded same to normal cycle as well. Immediately called warranty company (Extended Service Plans, Chicago. IL)...Told it was out of warranty and that they would file a history of damage which could not be claimed with any new warranty as this would now be a "per-existing" condition and would never be covered. Please state the date of the incident/fire/damage. December 2011 How did you find us? TV News (please explain below) If by TV News, which station, where? Local station WIVB --- Brand: Sears Kenmore dishwasher Model number: 665-17022402 Serial number: FS4703826 Full Name: Amy Lee Address: 1904 East Fremont Street Town/City: Appleton State/Province: WI Postcode: 54915 Country: United States Phone: 920-954-6388 Email: ahelee@sbcglobal.net Store purchased from: Sears, Appleton WI Purchase date: 11/20/2005 How much did you pay for it? 400.00 What went wrong (control board caught fire)? Dishwasher was in wash cycle. Walked into the kitchen to find smoke coming from around the door handle, flashing lights behind the control panel, and a clicking/grinding noise. Opened the door immediately and smoke came out of the dishwasher. There was a strong burnt plastic smell that remained for several hours. Took apart the door/control panel and discovered burnt areas and melted plastic. Took photos. Contacted Sears, they stated no recall on our unit, and only offered to send a repair technician at our expense to repair the unit. Also reported to the CPSC. Please state the date of the incident/fire/damage. 02/19/2012 --- Brand: KitchenAid dishwasher Model number: KUDPO1ILBS6 Serial number: FR4302815 Full Name: Christopher David Horak Address: 4956 Hwy 101 Town/City: Newport State/Province: NC Postcode: 28570 Country: United States Phone: 410-474-2872 Email: chorak@ec.rr.com Store purchased from: Tidewater Appliance Purchase date: 7/05 How much did you pay for it? What went wrong (control board caught fire)? Under parts warranty, the control board smoked and failed and was replaced.Smoked fuse and wires before and after board replacement. 4 fuses later, we turn off breaker when away from house.Repairman found no frayed wires to short out. Please state the date of the incident/fire/damage. 4/10 How did you find us? TV News (please explain below) If by TV News, which station, where? WRC 4, Wash, DC --- Brand: Sears Kenmore dishwasher Model number: 66515919001 Serial number: FK4805100 Full Name: Steven C. Owen Address: 409 Chelsea Ln. Town/City: Bremerton State/Province: WA Postcode: 98310 Country: United States Phone: 360-542-3052 Email: fyrezout@yahoo.com Store purchased from: Sears Purchase date: not sure How much did you pay for it? 600? What went wrong (control board caught fire)? control board caught fire started washer after dinner while watching TV smelled smoke from kitchen went to kitchen smoke rising from control board secured power at panel. Opened door looked inside and there is still water inside looks to be full. Please state the date of the incident/fire/damage. 2/23/2012 --- Brand: Sears Kenmore dishwasher Model number: 665.16463300 Serial number: FR3510754 Full Name: Nancy Povlock Address: 509 Westmoreland Lane Town/City: Saunderstown State/Province: RI Postcode: 02874 Country: United States Phone: 401-294-4125 Email: ndpov@aol.com Store purchased from: Sears Purchase date: July 2004 How much did you pay for it? 699.00 What went wrong (control board caught fire)? The dishwasher was running when my family had retired for the evening. Fortunately, my son smelled a terrible odor, went downstairs to the kitchen and saw flames shooting out of the dishwasher control panel area. He alerted my husband who shut off the main circuit breaker and put out the fire. The control panel was melted and the door and surrounding area charred. The smell was terrible. If we were not home, my house would have burned down; it was that bad. After days of frustrating communications to Whirlpool and Sears (each said the other was responsible), a Sears technician came out. He was very thorough and helpful. All of the damaged parts were replaced. Sears took the burned parts, but I have photos. I filed a report with the Consumer Product Safety Commission. Please state the date of the incident/fire/damage. July 2009 --- Brand: Whirlpool dishwasher Model number: gu2400xtpt3 Serial number: fs1406... Full Name: Leonardo Rojas Address: 12280 greenleaf ave Town/City: Potomac State/Province: MD Postcode: 20854 Country: United States Phone: 301-3152684 Email: mvrestre@hotmail.com Store purchased from: Sears Purchase date: june 2005 How much did you pay for it? Don't remember What went wrong (control board caught fire)? The whole house filled with a strong smell like a short. We turned the power off and luckily we were home and awake and the fire didn't spread. Please state the date of the incident/fire/damage. February 19, 2012 --- Brand: KitchenAid dishwasher Model number: kude03ftss1 Serial number: fw1901800 Full Name: scott bruett Address: 5 lewis court Town/City: millstone State/Province: New Jersey Postcode: 08510 Country: United States Phone: 732 947-2826 Email: scottbruett@msn.com Store purchased from: Gabowitz Appliance Purchase date: 2008 How much did you pay for it? Credit card What went wrong (control board caught fire)? The dishwasher stopped working, we called a KitchenAid certified repair company, they came. We identified the circuit board failed and caused the wire harnesses to catch on fire and melt wires. Please state the date of the incident/fire/damage. 2-9-12 --- Brand: Whirlpool dishwasher Model number: Du840SWLQ0 Serial number: FR1328544 Full Name: Gdovin Address: 114 Briarcliff dr Town/City: Branson State/Province: MO Postcode: 65616 Country: United States Phone: 4175270546 Email: gdovint@hotmail.com Store purchased from: Purchase date: How much did you pay for it? What went wrong (control board caught fire)? rinsed a 1/2 load of dishes. we were sitting in another room and noticed the smell of burnt plastic. Very heavy. Found it to be comming from the dishwasher. Shut off breaker immediatly. opened it up to see were the smell was comming from because there was nothing inside on the element. Please state the date of the incident/fire/damage. 02/19/2012 --- Brand: KitchenAid dishwasher Model number: KUDSO1ILWH2 Serial number: FP3803520 Full Name: James P. Mills Address: 2785 Wise RD Town/City: North Canton State/Province: Ohio Postcode: 44720 Country: United States Phone: 330 933-1367 Email: jpmills@sbcglobal.net Store purchased from: Interstate Kitchens Purchase date: will have to dig out receipt How much did you pay for it? What went wrong (control board caught fire)? Black noxious smoke rolled out of the door vents mid cycle. My son ran outside to get me. My wife had turned it off, but the electric was still live to the unit. The breaker in the house panel did not trip! After a few minutes the dishwasher no longer had electric power. The control board had caught fire. Fortunately, this happened during the day when we were around. This could have cost our home and our lives had it been at night while we were sleeping. Please state the date of the incident/fire/damage. Feb. 18, 2012 --- Brand: KitchenAid dishwasher Model number: KUDPO1ILBS6 Serial number: FR4503303 Full Name: Beth Degen Address: 921 Clayton ave Town/City: Point Pleasant State/Province: NJ Postcode: 08742 Country: United States Phone: 732-892-6006 Email: BDegen@Verizon.net Store purchased from: Palumbos Appliance Center Purchase date: 12/04 How much did you pay for it? ??? What went wrong (control board caught fire)? Exactly what happened!!! CONTROL BOARD CAUGHT ON FIRE!!! Please state the date of the incident/fire/damage. 2/18/12 --- Brand: KitchenAid dishwasher Model number: KUDI01ILBL2 Serial number: FP3715624 Full Name: Raymond Valente Address: 902 Riverview Place Town/City: St. Marys State/Province: GA Postcode: 31558 Country: United States Phone: 9127291019 Email: rvalente@tds.net Store purchased from: Lowes Purchase date: 1/4/2004 How much did you pay for it? $700 What went wrong (control board caught fire)? Dishwasher stopped suddenly and I noticed smoke coming from control panel. Luckily I was there and immediately unplugged the machine. I took the control panel out and noticed a large black spot where there had been a burn out or short. Please state the date of the incident/fire/damage. 2/11/2012 --- Brand: Whirlpool dishwasher Model number: GU2400XTPS3 Serial number: FS1212163 Full Name: Prashant Khandke Address: 120 Old savannah drive Town/City: Morrisville State/Province: NC Postcode: 27560 Country: United States Phone: 919-465-0650 Email: Prk27558@gmail.com Store purchased from: Builder installed Purchase date: 2005 How much did you pay for it? Came with house What went wrong (control board caught fire)? The control panel burnt and about to catch fire. We turned off electrical supply. Then black smoke covered the control panel. Please state the date of the incident/fire/damage. 18th February, 2012 --- Brand: KitchenAid dishwasher Model number: kuds01dlss5 Serial number: fr3403567 Full Name: Jim Hillwig Address: 18224 Bertschy Road Town/City: Meadville State/Province: PA Postcode: 16335 Country: United States Phone: 814-337-0130 Email: jhillwig@zoominternet.net Store purchased from: Direct Buy Purchase date: 2004 How much did you pay for it? 1200 What went wrong (control board caught fire)? Smelled Like something was real hot, smoke, and won't work now, when you take the kick plate off it smells like something melted Please state the date of the incident/fire/damage. 2/14/2012 --- Brand: KitchenAid dishwasher Model number: KUD122XXO Serial number: FA3811766 Full Name: JOHN BRIGGS Address: 387 CASTELLO Town/City: LAFAYETTE State/Province: CA Postcode: 94549 Country: United States Phone: 9252849147 Email: SUEBRIGGS9@COMCAST.NET Store purchased from: Purchase date: How much did you pay for it? What went wrong (control board caught fire)? SMOKE CAME FROM CONTROL PANEL. WE UNPLUGGED THE DISHWASHER AND HAVE NOT USED SINCE FEB 9, 2012 Please state the date of the incident/fire/damage. FEB 9, 2012 --- Brand: KitchenAid dishwasher Model number: KUDS01DLSS5 Serial number: FR3203082 Full Name: CYNTHIA SIMON Address: 2 ALEXANDER COURT Town/City: JERSEY CITY State/Province: NJ Postcode: 07305 Country: United States Phone: 2014348892 Email: THE_SIMONS@COMCAST.NET Store purchased from: purchased from home builder Purchase date: October 2004 How much did you pay for it? @1000 What went wrong (control board caught fire)? the motor underneath the unit caught fire tonight. Please state the date of the incident/fire/damage. today, feb 16, 2012 --- Brand: Whirlpool dishwasher Model number: GU1100XTLB1 Serial number: FR2745834 Full Name: James Baker Address: 1029 Gray Squirrel Dr. Town/City: Pendleton State/Province: IN Postcode: 46064 Country: United States Phone: 765-278-3810 Email: finchbaker@yahoo.com Store purchased from: Purchase date: How much did you pay for it? What went wrong (control board caught fire)? In the middle of dishwashing cycle, our kitchen was overcome by the smell of burning plastic. I stopped the dishwasher and opened the door. The smell was stronger. No lights were working and I opened up the control panel and found it scorched. Just happy we were home when it happened. Please state the date of the incident/fire/damage. 2-13-12 --- Brand: Whirlpool dishwasher Model number: DU1015XTXSO Serial number: F02189113 Full Name: TRACY HACKNEY Address: 1113 JASMINE DR Town/City: INDIAN LAND State/Province: SC Postcode: 29707 Country: United States Phone: 803-577-4007 Email: tracy_hackney@yahoo.com Store purchased from: NOT AVAILABLE Purchase date: NOT AVAILABLE How much did you pay for it? INCLUDED IN HOME PRICE What went wrong (control board caught fire)? IN FEB 2011 THE DISHWASHER STOPPED WORKING THE REPAIR MAN SAID IT WAS A THERMAL FUSE. NOW IN JAN 2012 WE TOOK OFF THE COVER OF CONTROL PANAL AND IT WAS BURNED INSIDE BY THE THERMAL FUSE Please state the date of the incident/fire/damage. 1/4/12 --- Brand: KitchenAid dishwasher Model number: KUDI01ILWH3 Serial number: FP4904567 Full Name: Denise Ward Address: 4651 Saluda Rd. Town/City: Rock Hill State/Province: SC Postcode: 29730 Country: United States Phone: 803-329-4912 Email: dward@oraclexperts.com Store purchased from: sears Purchase date: 12/5/2003 How much did you pay for it? 4-500 What went wrong (control board caught fire)? we had issues with the machine not starting when we pushed the buttons. if we kept trying it would work. one day we came into the kitchen smelling burning wire. black smoke was rolling out of the right side of the dishwasher door. I ran to the door and opened it. I guess that motion fanned the flames, because the flames started leaping out of the door panel. My husband ran to shut off the main breaker. we later completely disengaged the dishwasher from the electricity so we could turn power to the house back on. we still have the dishwasher in our kitchen,because we can't afford to replace it. We also have another dishwasher exactly the same model on the other side of the sink. It still works for now, but it's starting to be hard to start like the first one. Please state the date of the incident/fire/damage. 10/20/11 How did you find us? TV News (please explain below) If by TV News, which station, where? WSOC- Charlotte, NC --- Brand: Sears Kenmore dishwasher Model number: 665.16364301 Serial number: FR2307541 Full Name: Ed Paknis Address: 132 Seameadow Dr Town/City: LITTLE EGG HARBOR TWP State/Province: NJ Postcode: 08087 Country: United States Phone: 6092962311 Email: jpaknis132@comcast.net Store purchased from: sears Purchase date: 2005 How much did you pay for it? $600 What went wrong (control board caught fire)? Black acrid smoke started coming from the dishwasher about halfway through the cycle. Control panel appeared to be lighting up. Shut off the water and circuit breaker. Waiting for a service tech to determine the cause. Please state the date of the incident/fire/damage. 2/14/12 --- Brand: Sears Kenmore dishwasher Model number: 665.16522000 Serial number: FP3344036 Full Name: Pamela Lemke Address: 5530 Sandpiper Dr. Town/City: Parma State/Province: Ohio Postcode: 44134 Country: United States Phone: 216 661-2692 Email: pamallama@cox.net Store purchased from: Sears Purchase date: 8/16/2003 How much did you pay for it? 269.99 What went wrong (control board caught fire)? Wash cycle had just finished and was about to expel the water when the dishwasher made 2 popping noises and there was a flash from behind the control dial. Thank God I was in the kitchen at the time so I opened the door, turned the dial to off, and unplugged it under the sink immediately. I believe if I was not there in the kitchen to do what I did, it probably would have caught on fire. Also smelled like wires burning. Please state the date of the incident/fire/damage. 2/12/12 --- Brand: KitchenAid dishwasher Model number: KUDIo1ILBL3 Serial number: FP4601463 Full Name: Holly Salegna Address: 31 Joseph Perkins rd Town/City: Norwich State/Province: ct Postcode: 06360 Country: United States Phone: 860-213-0121 Email: teamsam09@gmail.com Store purchased from: Sears Purchase date: March 2004 How much did you pay for it? 600.00 What went wrong (control board caught fire)? Smelled burning..flames shot out the front with smoke. Please state the date of the incident/fire/damage. February 12 --- Brand: KitchenAid dishwasher Model number: KUDS01DLSS5 Serial number: FR2301132 Full Name: Christine Galeucia Address: 7 Gibbon Road Town/City: Hopkinton State/Province: MA Postcode: 01748 Country: United States Phone: 508-435-0574 Email: christine.galeucia@verizon.net Store purchased from: Percy's Purchase date: I think 7 years old How much did you pay for it? not quite sure What went wrong (control board caught fire)? I put setting on "baked on cookware" and then hit the start button. I saw sparks coming out and fire. I instally shut off the electric switch to stop the fire. Please state the date of the incident/fire/damage. 2/12/12 --- Brand: KitchenAid dishwasher Model number: KUDI01FLBLO Serial number: FM3801211 Full Name: RAYMOND WERTH Address: 3301 St. Andrews Dr. Town/City: Port huron, State/Province: MI Postcode: 48060 Country: United States Phone: 810-985-4331 Email: werthr@dteenergy.com Store purchased from: Purchase date: How much did you pay for it? What went wrong (control board caught fire)? Smelled smoke after trying to start the unit. Shut the power down to the unit and contacted a repairmen. Found that the control board had failed and was physically burned in several areas. A new control board was installed at a cost of $355.00 and we still have issues? I highly recommend that a recall be issued in order to keep people safe!! Please state the date of the incident/fire/damage. 11/5/2011 How did you find us? Google If by TV News, which station, where? WXYZ channel 7 --- Brand: KitchenAid dishwasher Model number: Kud101dlbs2 Serial number: Fp4201988 Full Name: Grant Kissel Address: Provide later Town/City: Baltimore State/Province: MD Postcode: 21209 Country: United States Phone: 4107642645 Email: G_kissel@yahoo.com Store purchased from: Sears Purchase date: 8/2006 How much did you pay for it? 850 What went wrong (control board caught fire)? Smelled burning, dishwasher not working. Disassembled front panel, electronic Control board connector melted and scorched, melted wires. I replaced the board with a new one at a cost of around $100. Now concerned that it will burn the house down. Please state the date of the incident/fire/damage. 8/2009 How did you find us? Other If by TV News, which station, where? Consumer Reports --- Brand: KitchenAid dishwasher Model number: KUD101ilbl5 Serial number: FR3006878 Full Name: Debra Kane Bobilin Address: 51 Custer Drive Town/City: Ringwood State/Province: NJ Postcode: 07456 Country: United States Phone: 862-200-5308 Email: Bobilin@me.com Store purchased from: Sears Purchase date: 9/05/05 How much did you pay for it? 449.00 What went wrong (control board caught fire)? Dishwasher running, heard a strange noise, crackle, pop, blackish smoke pouring from the bottom and side of the dishwasher door. Please state the date of the incident/fire/damage. 2/12/2012 --- Brand: KitchenAid dishwasher Model number: KUDI01FL Serial number: 8531529 Full Name: Joe Youngs Address: Provide Later Town/City: Provide Later State/Province: Provide Later Postcode: Provide Later Country: United States Phone: Provide Later Email: jayoungs@bellsouth.net Store purchased from: Purchase date: 1/2005 How much did you pay for it? What went wrong (control board caught fire)? Wife home and heard odd sound from kitchen and then confirmed as dishwasher. Large amount of smoke billowing from dishwasher. Flipped main breaker switch to cut power. I removed control panel to find inside completely charred (control and circuit boards blackened and partially melted, wiring harness plugs and wire insulation melted, etc.) Am completely frustrated and definitely want to join class action due to the disregard of Whirlpool to the safety of our families. Please state the date of the incident/fire/damage. 2/8/2012 --- Brand: Whirlpool dishwasher Model number: DU840DWGG1 Serial number: FJ3718062 Full Name: Sandra Haskins Address: 31D coldspring drive Town/City: Sutton State/Province: MA Postcode: 01590 Country: United States Phone: 508-736-6151 Email: sandysemail@ymail.com Store purchased from: Purchase date: How much did you pay for it? What went wrong (control board caught fire)? I was at home and smelled a burnt plastic smell coming from the kitchen. When I went to check, there was smoke coming from the dishwasher. Dishwasher stopped running at start of rinse cycle. Tech replaced all wire connections, burnt wires. Also replaced metal box which was melted and covered in soot. I ran one full wash with no dishes but upon next full load of dishes the machine stopped at the start of the rinse cycle again. Another tech came out. He turned on dishwasher and you could see sparks coming from the wires underneath. He replaced the burnt wires, repaired wire connection and junction box. Tech says wires all tested OK. I haven't tried running a full load again because it is still giving off a nasty burnt plastic/wires smell when running. I don't want to use it now and after hearing about everyone else's issues, I'm not comfortable replacing it at this time. Please state the date of the incident/fire/damage. First incident 1/24/2012 --- Brand: Whirlpool dishwasher Model number: GU1100XTL Serial number: FR2722111 Full Name: Hans Peter Elmer Address: PO Box 428 Town/City: Victor State/Province: MT Postcode: 59875 Country: United States Phone: 406-363-8056 Email: kickingassranch@wildblue.net Store purchased from: Purchase date: How much did you pay for it? What went wrong (control board caught fire)? Started dishwasher at 9am, we usually wash dishes at night, but we had house guests and needed washed plates. About 1 min into running suddenly I hear crackling and turn to see sparks and smoke emitting from the control panel near the top middle. I quickly turned off the circuit breaker, and dosed the small fire. It had melted the plastic at the top of the door. Replaced with a new dishwasher two days later. Please state the date of the incident/fire/damage. 06-14-10 --- Brand: Sears Kenmore dishwasher Model number: 665.16289400 Serial number: FR4601460 Full Name: Anthony Ciotola Address: 8 Meadowbrook Lane Town/City: Newark State/Province: DE Postcode: 19711 Country: United States Phone: 302-235-2131 Email: delpercon@verizon.net Store purchased from: Purchase date: How much did you pay for it? What went wrong (control board caught fire)? Control board melted and was smoking heavily. Dishwasher could not be shut off. Had to open the breaker. Thermal Limit switch failed after new board was installed. Please state the date of the incident/fire/damage. January 31, 2012 --- Brand: KitchenAid dishwasher Model number: kud101ilbs5 Serial number: fr3203708 Full Name: phyllis endicott Address: 8220 Hermosa Ave. Town/City: Ben Lomond State/Province: Ca. Postcode: 95005 Country: -- choose --- Phone: 831-234-7912 Email: phyllisendicott@yahoo.com Store purchased from: Built in Distributors Purchase date: 8/04 How much did you pay for it? $622.44 What went wrong (control board caught fire)? Smoke was pouring out of machine and would not turn off. I had to turn off the power at the main box. Please state the date of the incident/fire/damage. October 30, 2011 --- Brand: KitchenAid dishwasher Model number: KUDR01TJT Serial number: (did not record) Full Name: Monica Glumm Address: 2920 Grafton Lane Town/City: Churchville State/Province: Maryland Postcode: 21028 Country: United States Phone: 410-734-6358 Email: monica2920@comcast.net Store purchased from: Clifton's Economy Appliance Purchase date: 25 January 2002 How much did you pay for it? $700 What went wrong (control board caught fire)? Control board caught fire. Please state the date of the incident/fire/damage. 17 January 2012 --- Brand: Sears Kenmore dishwasher Model number: 665.16372301 Serial number: FR3318508 Full Name: Don Wilson / Debbie Jacobsen Address: 4923 Old Redwood Hwy. Town/City: SANTA ROSA State/Province: California Postcode: 95403 Country: -- choose --- Phone: 7072913685 Email: wilsondonw@yahoo.com Store purchased from: Sears Purchase date: 8/13/2004 How much did you pay for it? $500.00 What went wrong (control board caught fire)? Caught it just in time before a fire. Smelled a terrible burning plastic smell in the kitchen. I had turned on the dishwasher just 2-3 before the smell. Smoke coming from the right side of the dishwasher. It stopped in its cycle. Two red panel lights still on. The D/W has its own circuit breaker which did not trip. I turned off the breaker. Looked on the internet concerning smoking Kenmore D/W's. I opened up the control panel and the right side of the circuit board is charred black & smells! I run this D/W when I am not home. I WILL NEVER DO THAT AGAIN! I am lucky. Sears what are you doing?? Please state the date of the incident/fire/damage. 02/07/2012 --- Brand: KitchenAid dishwasher Model number: KUDS01DJSS0 Serial number: FL5044328 Full Name: Dean Swanson Address: 12485 Anthony Ln Town/City: Cologne State/Province: MN Postcode: 55322 Country: United States Phone: 952-466-9890 Email: furlofoder@aol.com Store purchased from: Guyers Purchase date: 2002 How much did you pay for it? What went wrong (control board caught fire)? Control board burnt and melted with black smoke marks on the inside of the door Please state the date of the incident/fire/damage. 11/2011 --- Brand: Sears Kenmore dishwasher Model number: 66516012401 Serial number: FS1909956 Full Name: Laura Grucza Address: 590 Inverlane Drive Town/City: Sagamore Hills State/Province: OH Postcode: 44067 Country: United States Phone: 3307301378 Email: LM7777@windstream.net Store purchased from: Sears Purchase date: 7-11-05 How much did you pay for it? $399.99 What went wrong (control board caught fire)? Noticed vent on left side had built up some type of black soot. Some type of black ball formed inside panel. Left it alone. Also, front electronic panel was very warm in one area only that is in front of circuit board. The rest of panel was cold. The dishwasher had not been used for days, yet one area of panel was very warm without it being on! Turned off circuit breaker since plug is behind unit. Cannot risk a possible fire. Resorting to hand washing dishes. Please state the date of the incident/fire/damage. Jan/Feb 2012 How did you find us? TV News (please explain below) If by TV News, which station, where? 19 Action News Cleveland, ABC News Net 5 Cleveland --- Brand: Sears Kenmore dishwasher Model number: 665.16263400 Serial number: FS 1206559 Full Name: Carolyn Troxel Address: 90623 Sunderman Rd Town/City: Springfield State/Province: OR Postcode: 97478 Country: United States Phone: 541-726-9353 Email: troxc@aol.com Store purchased from: Sears Purchase date: 4/2005 How much did you pay for it? $850 What went wrong (control board caught fire)? Control board caught fire approximatley 20 min. after starting Please state the date of the incident/fire/damage. 1/30/2012 --- Brand: KitchenAid dishwasher Model number: kudpo1dlbl6 Serial number: fr4501596 Full Name: doug mcgoldrick Address: 746 forest ave Town/City: River forest State/Province: IL Postcode: 60305 Country: United States Phone: 773-368-0168 Email: doug@dougphoto.com Store purchased from: Purchase date: How much did you pay for it? What went wrong (control board caught fire)? control board caught fire Please state the date of the incident/fire/damage. 2-7-2012 How did you find us? TV News (please explain below) If by TV News, which station, where? indy news --- Brand: Sears Kenmore dishwasher Model number: 665.17462300 Serial number: FR1811409 Full Name: Brad Richelson Address: 48 Juniper Lane Town/City: Framingham State/Province: MA Postcode: 01701 Country: United States Phone: 781-255-8400 Email: brichelson@verizon.net Store purchased from: Sears Purchase date: 2004 How much did you pay for it? 700 What went wrong (control board caught fire)? Smoke coming out of the top front panel. Upon inspection found the control board 8534963 CON2 tan wire connector to be melted completely through the plastic female side of the wire harness. Also found overheating of the wire insulation itself. Also found existence of overheating at on the other end of the tan wire at the microswitch as well. Also noticed the 470uf Electrolytic capacitors C6 and C7 on the control board are bulging. Not a good sign, plus they are only rated at 10v @ 85c. Probably should have higher voltage @ 105c. Please state the date of the incident/fire/damage. January 2012 --- Brand: Sears Kenmore dishwasher Model number: 665.17604301 Serial number: FP2602598 Full Name: Gary Chambers Address: 4317 State Rt. 155 Town/City: Ruma State/Province: IL Postcode: 62278 Country: United States Phone: 618-282-4848 Email: chambrs3@htc.net Store purchased from: Sears Purchase date: 2003 How much did you pay for it? 400 What went wrong (control board caught fire)? Control board caught fire Please state the date of the incident/fire/damage. 2/7/2012 --- Brand: Whirlpool dishwasher Model number: du915pwss0 Serial number: fw094831 Full Name: Debra Kasniak Address: 90 Morris Crescent Town/City: West Seneca State/Province: New York Postcode: 14224 Country: United States Phone: 716-771-1741 Email: dkasniak@gmail.com Store purchased from: Purchase date: How much did you pay for it? What went wrong (control board caught fire)? Control panel burned Please state the date of the incident/fire/damage. Nov 2011 How did you find us? TV News (please explain below) If by TV News, which station, where? wivb --- Brand: Sears Kenmore dishwasher Model number: 587.16074201 Serial number: th2478753 Full Name: joseph ramsay Address: 10918 east goss school road Town/City: pekin State/Province: indiana Postcode: 47165 Country: United States Phone: 812-967-2026 Email: latenighthour@yahoo.com Store purchased from: sears Purchase date: How much did you pay for it? What went wrong (control board caught fire)? smelled something burning. smoke was coming from the front of the dishwasher. shut power off to dishwasherand took the front panel off. circuit board had caught on fire and melted one of the relays. the dihwasher had not been used in over 3 days Please state the date of the incident/fire/damage. 02-07-2012 --- Brand: KitchenAid dishwasher Model number: kudko1ilbs5 Serial number: fr27o2233 Full Name: jeffrey turner Address: 12 wayne ave Town/City: ipswich State/Province: mass Postcode: 01938 Country: United States Phone: 9783563534 Email: jjtt157@aol.com Store purchased from: sears Purchase date: 2004 How much did you pay for it? 600.00 What went wrong (control board caught fire)? cotrol board caught fire Please state the date of the incident/fire/damage. 2/1/2012 --- Brand: Sears Kenmore dishwasher Model number: 665.17369301 Serial number: FR2411247 Full Name: NICOLE ANDERSON Address: 18 BIRCH TREE LANE Town/City: CENTER OSSIPEE State/Province: NEW HAMPSHIRE Postcode: 03814 Country: United States Phone: 6035395221 Email: libmomwith2boys@yahoo.com Store purchased from: Sears Purchase date: 6/2004 How much did you pay for it? $350? What went wrong (control board caught fire)? The dishwasher had been in wash cycle for about 30 minutes. I heard a strange noise, almost like something was caught, so I opened the door and didn't find anything stuck. I closed the door to resume the cycle and listened to it, when I noticed that there was smoke coming out of the control panel. I tried to hit the cancel button, but when I did, flames shot out at me. I opened the door, hoping to cancel the cycle briefly that way, but the arms were spinning, spraying water everywhere, and there was still smoke and flames coming out of the panel. I unplugged it (thankfully had installed an outlet next to the dishwasher and not behind it). Please state the date of the incident/fire/damage. 2/6/2012 --- Brand: KitchenAid dishwasher Model number: KUDK031TWH Serial number: FW1221726 Full Name: John Moslow Address: 612 Bauman Crt Town/City: Amherst State/Province: NY Postcode: 14221 Country: United States Phone: 716 689-7858 Email: jmoslow@verizon.net Store purchased from: Orville's Purchase date: 04/08/08 How much did you pay for it? $646.00 What went wrong (control board caught fire)? Control board caught fire, smoke coming from the control board. Circuit panel completely blacken from fire. Had to purchase a new dishwasher as a result. KitchenAid not quite 4 years old! Please state the date of the incident/fire/damage. 01/19/12 How did you find us? TV News (please explain below) If by TV News, which station, where? WIVB, Buffalo, NY --- Brand: Sears Kenmore dishwasher Model number: 665.16269400 Serial number: fr4301858 Full Name: glenn kondziolka Address: 13852 maple Town/City: orland park State/Province: il. Postcode: 60462-1628 Country: United States Phone: 708-403-3263 Email: glennkondz@comcast.net Store purchased from: Sears Outlet Purchase date: 11/17/04 How much did you pay for it? 538.74 What went wrong (control board caught fire)? The control board caught fire in the middle of a cycle and shorted out the dishwasher.The house stills stinks. Please state the date of the incident/fire/damage. 2/4/12 How did you find us? Google If by TV News, which station, where? cbs --- Brand: KitchenAid dishwasher Model number: kudio1tjwh1 Serial number: fm4611178 Full Name: Herbert Davis Address: 9526 Marine Mem. Dr. Town/City: Niagara Falls State/Province: New York Postcode: 14304 Country: United States Phone: 716-297-5875 Email: hdavis5274@yahoo.com Store purchased from: Al Pawlak Appliance Purchase date: December 2003 How much did you pay for it? $650.00 What went wrong (control board caught fire)? started dishwasher. 20 minutes into cycle,heard a very loud popping sound. When I looked,there was smoke coming out of dishwasher.Control panel and wiring harness burned.Estimated cost to replace control panel and wiring harness is $250.00 plus labor,which is not recommended. Please state the date of the incident/fire/damage. 12/25/2011 How did you find us? TV News (please explain below) If by TV News, which station, where? WIVB channel 4 news,Buffalo, N.Y. --- Brand: Sears Kenmore dishwasher Model number: Ultra Wash Quite Guard Standard Serial number: W10082280 Full Name: Saffron Camacho Address: 3547 Normount Road Town/City: Oceanside State/Province: Ca Postcode: 92056 Country: United States Phone: 7602015909 Email: mcamacho28@msn.com Store purchased from: Sears Purchase date: 11/08/2008 How much did you pay for it? 341.33 What went wrong (control board caught fire)? Control Board caught Fire and Sears will not replace Please state the date of the incident/fire/damage. 02/01/2011 --- Brand: Whirlpool dishwasher Model number: DUL40PPTO Serial number: FR3801887 Full Name: karen colligan Address: 4806A/ sunny palm cir Town/City: wpb State/Province: florida Postcode: 33415 Country: United States Phone: 561-602-7565 Email: karencolligan 2bellsouth.net Store purchased from: Brandsmart Purchase date: 2003 How much did you pay for it? do not remember What went wrong (control board caught fire)? started dishwasher before I left the house.my son was home,he heard a noise from it and saw smoke sparks and flames.He opened it to stop power and it was full of smoke. Please state the date of the incident/fire/damage. 9/10/11 How did you find us? TV News (please explain below) If by TV News, which station, where? wptv in wpb. Florida --- Brand: Sears Kenmore dishwasher Model number: 665.1392K011 Serial number: W10290437A Full Name: Shirl Mederlet Address: 72 Fox Fire Town/City: Cloverdale State/Province: VA Postcode: 24077 Country: United States Phone: 540-589-7700 Email: shirl@ibsllp.com Store purchased from: Sears Purchase date: 10/11/10 How much did you pay for it? 700 What went wrong (control board caught fire)? Dishwasher was running it's cycle then smelled smoke then the breaker tripped. Thought it was the control board until we saw the control panel and that it was fried. Please state the date of the incident/fire/damage. 1/02/2012 --- Brand: KitchenAid dishwasher Model number: kud501dj550 Serial number: fl3132045 Full Name: Dave Siegele Address: 451 dorset st Town/City: Cambria State/Province: CA Postcode: 93428 Country: United States Phone: 805-927-4720 Email: dsiegele@aol.com Store purchased from: Pacific Sales Purchase date: How much did you pay for it? 900.00 What went wrong (control board caught fire)? Have Blown on control panel and one board and three fuses in the past months smelt smoke last night and it was blown again. This is the second kitchenaid product to malfunction what happened they used to be the best. I will never buy another product from them. Please state the date of the incident/fire/damage. 02/03/2012 --- Brand: Sears Kenmore dishwasher Model number: 665.16469300 Serial number: FP4301998 Full Name: Michael Kaneshige Address: 712 Monroe St NE Town/City: Albuquerque State/Province: NM Postcode: 87110 Country: United States Phone: 505-291-0447 Email: mjkanes@comcast.net Store purchased from: Sears Purchase date: 11/02/2003 How much did you pay for it? 730.08 What went wrong (control board caught fire)? The dishwasher was running for about 10 minutes when it started making odd noises. When I came into the kitchen, black smoke was pouring out at the top of the door. The circuit breaker tripped and the noise stopped and the smoke eventually stopped. The top right part of the door was partially melted and there were scorch marks on the inside of the door at the top right. Please state the date of the incident/fire/damage. 1/29/2012 --- Brand: Whirlpool dishwasher Model number: GU1200XTKS0 Serial number: FM1220059 Full Name: Shad Gough Address: 536 E. Spring St. Town/City: Jefferson State/Province: WI Postcode: 53549 Country: United States Phone: 608-617-4705 Email: brengough@hotmail.com Store purchased from: Best Buy Purchase date: April 2003 How much did you pay for it? What went wrong (control board caught fire)? I heard a pop, saw sparks from the right-hand corner, and smoke. Clear burning smell coming from the door. Please state the date of the incident/fire/damage. 2//3/2012 --- Brand: Sears Kenmore dishwasher Model number: 665.16482300 Serial number: FR2805153 Full Name: Laura W. Lee Address: 639 Hillside Town/City: Glen Ellyn State/Province: Illinois Postcode: 60137 Country: United States Phone: 630 858 9728 Email: Lwlee@earthlink.net Store purchased from: Sears Purchase date: 7/26/2004 How much did you pay for it? 949.87 What went wrong (control board caught fire)? Control board caught fire Please state the date of the incident/fire/damage. 2/2/2012 --- Brand: Sears Kenmore dishwasher Model number: 665 Serial number: FH0818365 Full Name: SCOTT HOFSTETTER Address: 135 STURBRIDGE DR Town/City: MEDINA State/Province: OHIO Postcode: 44256 Country: United States Phone: 330-722-1478 Email: hofstetter247@msn.com Store purchased from: SEARS Purchase date: 4/31/2009 How much did you pay for it? 450.00 What went wrong (control board caught fire)? IT WAS RUNNING, STOPPED DEAD IN THE MIDDLE OF A RINSE CYCLE. WENT TO SEE WHAT WAS WRONG AND THE FRONT PANEL WAS DEAD BUT HOT, STILL FILLED WITH WATER FROM CYCLE AND HAD A PLASTIC / ELECTRICAL BURNING SMELL FROM INSIDE UNIT. UNPLUGGED TO STAY SAFE. SPARKS, BUT RESPONDED QUICK ENOUGH TO GET REALLY BAD. Please state the date of the incident/fire/damage. 1/15/2012 How did you find us? TV News (please explain below) If by TV News, which station, where? WEWS channel 5; Cleveland, Oh --- Brand: KitchenAid dishwasher Model number: KUDSO1IJ Serial number: FL0209956 Full Name: Calvin Miller Address: 9430 Cape Charles Ave Town/City: New Port Richey State/Province: FL Postcode: 34655 Country: United States Phone: 727-375-1037 Email: caldee@juno.com Store purchased from: Purchase date: How much did you pay for it? What went wrong (control board caught fire)? There was an electrical smell and smole. We haven't used it since because we're scared to use it Please state the date of the incident/fire/damage. 10/27/2011 How did you find us? Google If by TV News, which station, where? ABC, Tampa, FL --- Brand: Sears Kenmore dishwasher Model number: 66516053402 Serial number: FT0303383 Full Name: Juan garcia Address: 414 mallard lane Town/City: Weston State/Province: Fl Postcode: 33327 Country: United States Phone: 954 6408469 Email: alina_montes@yahoo.com Store purchased from: Sears broward mall Purchase date: Feb 2006 How much did you pay for it? 450 What went wrong (control board caught fire)? Smoke started coming out a few minutes after cycle started it smelled like burned plastic. I immediately disconected it and a few minutes after it cooled down i emptied it. It has not worked ever since the incident. The controls are locked. A dishwasher mechanic attempted to repair it. After a few hours and a new board said that something went terribly wrong with the machine and could not repair it. Please state the date of the incident/fire/damage. 11/2009 --- Brand: KitchenAid dishwasher Model number: KUDI01ILWH2 Serial number: FP2907318 Full Name: GREGORY L. ADAMS Address: 61 DOUGLAS DRIVE Town/City: BLOOMFIELD HILLS State/Province: MICHIGAN Postcode: 48304 Country: United States Phone: 248-332-5617 Email: greg@ilearnsystems.com Store purchased from: Lowe's Purchase date: 07/28/2003 How much did you pay for it? $618.64 What went wrong (control board caught fire)? About 10-15 minutes after starting a load of dishes, I heard a noise in the kitchen, glanced quickly in there but didn't see anything amiss. Within about 2 minutes I could smell burning plastic from the family room where we were watching TV. By then we could see smoke seeping out from the control panel on the dishwasher. I grabbed the handle to pull it open but the plastic was too hot to touch...and I could still hear arcing sounds inside. I ran to our electrical box and shut off that circuit to stop the damage. But, by then the entire control board, connectors and wiring harness were burned beyond repair. Phil's Appliance Repair came the next day (www.phils.com) and told us the control board, thermal fuse and wiring harness were beyond repair, and probably the pump as well, and that the wiring harness is no longer available through Kitchenaid/Whirlpool part supply. We paid $61.50 to get this news. But, had we left the house after turning on the dishwasher, which we often do, we may not even have a house to come home to. Please state the date of the incident/fire/damage. 12/18/2011 --- Brand: Sears Kenmore dishwasher Model number: 66517032401 Serial number: FS1209838 Full Name: Tammy Stricklin Address: 819 W. Liberty St Town/City: Florence State/Province: AZ Postcode: 85132 Country: United States Phone: 520-705-2342 Email: Tammybob22@msn.com Store purchased from: Sears Purchase date: March 2005 How much did you pay for it? $600.00 What went wrong (control board caught fire)? On 1/31/2012 I loaded the dishwasher and turned it on and left the room. Sometime after the soap had dispensed (I heard the release) I heard a strange noise coming from the kitchen. I went into the kitchen to see black smoke rolling out of the top right hand side of the dishwasher. I could also visually see an orange flame behind the control panel on the right hand side. I opened the dishwasher and as I did I heard arcing noises and water kept shooting out of the dishwasher would not turn off even after hitting the cancel button. I ran outside and turned off the breaker and ran back inside and slipped and fell on the water on the floor and bruised my foot. The house was filled with a terrible burnt plastic/electric smell. I am an asthmatic and I had issues with my asthma the entire day/night even after trying to air out the house. There is still a faint smell in my house today. I called Whirlpool they state that my dishwasher is not under recall. I called Sears they state my dishwasher is not under recall. I called Safety Commission and filed a new report...who knows how long they will take to look into this. It is a miracle I didn't leave the home after starting this load as I had planned previously. This could have caught my house on fire. Please state the date of the incident/fire/damage. 1/31/2012 --- Brand: KitchenAid dishwasher Model number: KUDI01TJWHO Serial number: FK4505863 Full Name: Greg Poulin Address: 13 Jamestown Dr Town/City: Michigan City State/Province: Indiana Postcode: 46360 Country: United States Phone: 219-874-3163 Email: gpoulin@comcast.net Store purchased from: Purchase date: 11/2000 How much did you pay for it? $650 What went wrong (control board caught fire)? After 10 min of dishwasher running, started smelling burning wires. Circuit breaker tripped. Attempted to reset breaker but it continued to trip. Took off top panel and found that 1/2 the control board was melted and burnt. This is the second control board that has melted in this unit. The first one occured in 2006. Please state the date of the incident/fire/damage. 1/30/12 --- Brand: KitchenAid dishwasher Model number: KUDP01FLSS5 Serial number: FR3106037 Full Name: Robert W Marks Address: 2377 Treadwell Street Town/City: Livermore State/Province: CA Postcode: 94550 Country: United States Phone: 925-960-9587 Email: rwmarks@comcast.net Store purchased from: Purchase new with home Purchase date: 9/2004 How much did you pay for it? What went wrong (control board caught fire)? Dishwasher had been running for 10 minutes. Heard a pop and smoke began to emit from the right hand side vent, smell of electrical material melting. Went to push cancel button and open the door, dishwasher did not stop running. Continue to produce heavier smoke and popping sounds. Went to the breaker box and shut down the diswasher circuit. Finally had to use the kitchen fire extinguisher in the vent to make sure their was not fire. Will not repair based on repair experience from this website. Will buy a replacement but not kitchenAid, Whirlpool or Kenmore Please state the date of the incident/fire/damage. 1/29/12 --- Brand: KitchenAid dishwasher Model number: KUDK03FTSS3 Serial number: FW2305430 Full Name: Susan Bathon Address: 2277 Pointe Place Town/City: Cincinnati State/Province: Ohio Postcode: 45244 Country: United States Phone: 5134073403 Email: mbathon@cinci.rr.com Store purchased from: distributor Purchase date: Dec 2008 How much did you pay for it? 900 What went wrong (control board caught fire)? Control board caught fire and wiring harness melted onto control board Please state the date of the incident/fire/damage. January 28 2012 --- Brand: Sears Kenmore dishwasher Model number: 665.16059400 Serial number: FR4503650 Full Name: Dykes Lynn Pruitt Address: 142 Heritage Lane Town/City: Shelburne State/Province: Vermont Postcode: 05482 Country: United States Phone: 802-598-0172 Email: lpruittvt@gmail.com Store purchased from: Sears Purchase date: Jan. 8, 2005 How much did you pay for it? What went wrong (c Brand: Maytag dishwasher Model number: MDB9150AWB Serial number: 27745255AP Full Name: Ellen Freudenheim Address: 149 Berkeley Place Town/City: Brooklyn State: NY Postcode: 11217 Country: United States Phone: 7186369811 Email: Ellenfreud@yahoo.com Store purchased from: Purchase date: How much did you pay for it? What went wrong (control board caught fire)? Lights flickering, running intermittently, then smell of burning plastic. No fire but definitely something is burned out inside Please state the date of the incident/fire/damage. Dec 3 2011 How did you find us? Google --- Brand: Whirlpool dishwasher Model number: GU1200XTLQ3 Serial number: FM4015894 Name: Mark Ramer Address: P.O. box 15044 City: Salem State: Oregon Zipcode: 97309 Phone: 5035081082 Email: Mark@salemaircenter.com Store purchased from: Lowes Purchase date: 2004 How much did you pay for it? $400 What went wrong (control board caught fire)? Microcomputer caught fire. Thank GOD I was only a few feet away and was able to put the fire out. Otherwise I'm SURE my house would have burned to the ground. I got nowhere with Whirlpool. Just a big runaround. I hope you can help Please state the date of the incident/fire/damage. December 1, 2011 How did you find us? Google --- Brand: Whirlpool dishwasher Model number: 665.16382300 Serial number: FP5104601 Name: Brian Sullivan Address: 17 Wset Oak Street City: Lake in the Hills State: IL Zipcode: 60156 Phone: 847-207-2272 Email: aranthorn@gmail.com Store purchased from: Sears Purchase date: 2007-2008, not exactly sure How much did you pay for it? Over $700 What went wrong (control board caught fire)? Control panel caught fire, electrical fire in the control panel area Please state the date of the incident/fire/damage. Ocober 15th, 2011 How did you find us? Google --- Brand: KitchenAid dishwasher Model number: kudp01ilbl5 Serial number: fr2802308 Name: Mike Garrett Address: 21 Mary Catherine Lane City: Sudbury State: MA Zipcode: 01776 Phone: 978 579-5992 Email: 6.garrett@gmail.com Store purchased from: New England Appl Sales and Service Purchase date: 7/14/2004 How much did you pay for it? $649 What went wrong (control board caught fire)? Control Board caught fire while running. Please state the date of the incident/fire/damage. 12/2/2011 How did you find us? Google --- Brand: KitchenAid dishwasher Model number: KUDK01ILBS5 Serial number: FR3303361 Name: Mike Regli Address: 1670 lori City: Cutten State: ca Zipcode: 95503 Phone: 7074421892 Email: reglimj@yahoo.com Store purchased from: Sears Purchase date: 9-15-04 How much did you pay for it? $750 What went wrong (control board caught fire)? short in control board. Lots of black smoke and enough heat to melt the plastic face. House was smokey for hours. The burned area is just on inch form a wood frame counter. If the plastic did not contain the heat, a fire would have started in the counter frame. Please state the date of the incident/fire/damage. 11-20-11 How did you find us? Google --- Brand: KitchenAid dishwasher Model number: KUDS02SRSS2 Serial number: FT3102348 Name: Elizabeth Loboa Address: City: State: NC Zipcode: 27518 Phone: Email: egloboa@gmail.com Store purchased from: part of complete home remodel Purchase date: ~Nov 2008 How much did you pay for it? ~$800 (?) What went wrong (control board caught fire)? Control board caught fire, melted plastic smell throughout house. Wire harness- w10083745, control- w10084141, fuse- w10258275 all completely burned and melted. Repairman says he has never seen anything like it and will not repair it without release of liability signed from me as he believes it is a dangerous fire hazard to have in my home. I have photos of burned and melted components. Please state the date of the incident/fire/damage. Nov 26, 2011 --- Brand: KitchenAid dishwasher Model number: kudI01lBs6 Serial number: fr3601510 Name: Tracey Galloway Address: 2041 Roswell Avenue City: Charlotte State: NC Zipcode: 28207 Phone: 7043475186 Email: tracey.c.galloway@accenture.com Store purchased from: plaza appliance Purchase date: October 2004 How much did you pay for it? What went wrong and when (control board caught fire)? smelled electrical burning and turned the dishwasher off before it caught fire. when the serviceman came, he showed me the burned wires and said i was lucky to have caught it and turned it off. --- Brand: Whirlpool dishwasher Model number: GU1500XTLQ3 Serial number: FR3625065 Name: George Bliss Address: 514 DeWitt Park Rd City: Yreka State: CA Zipcode: 96097 Phone: 530 842-6608 Email: bngbliss@nctv.com Store purchased from: Sears Purchase date: 1/1/05 How much did you pay for it? $478 What went wrong and when (control board caught fire)? Smelled hot wires/insulation, getting progressively worse. Examined circuit board and noted burnt connections. --- Brand: KitchenAid dishwasher Model number: kuds011jbso Serial number: Fk5005862 Name: K. Rabidoux Address: 72 S 350 West City: Valparaiso State: Indiana Zipcode: 46385 Phone: 219-531-9413/219-363-9471 Email: krisie1@att.net Store purchased from: Grants/Merrillville, In. Purchase date: 2001 How much did you pay for it? $625.00 What went wrong and when (control board caught fire)? Melted plastic unit on door of dishwasher. Not sure if there was any fire but obviously it was hot enough to melt. How did you find us? Channel 2 News --- Brand: KitchenAid dishwasher Model number: KUD101TJWH0 Serial number: FM0845077 Name: Matt Mathias Address: 11755 E Grant Rd City: Franktown State: CO Zipcode: 80116 Phone: 303-840-7601 Email: mcm@damfine.com Store purchased from: Purchase date: How much did you pay for it? What went wrong and when (control board caught fire)? The dishwasher was operating and just started to smoke one morning. Fortunately we were at home at the time and turned off the power. We called KitchenAid who begrudgingly arranged for a technician to investigate. He confirmed the fire was control board related. The service call was supposed to be covered by KitchenAid but we paid for the service call and were never reimbursed. --- Brand: KitchenAid dishwasher Model number: KUDS02SRSS0 Serial number: FS3903667 Name: Dennis Address: 10326 Bristol CT. City: Mokena State: IL Zipcode: 60448 Phone: 708-656-9785 Email: dennis@chicagotwoway.com Store purchased from: Purchase date: How much did you pay for it? What went wrong and when (control board caught fire)? Smelled burning of plastic over 2 or 3 days and then dishwasher lost all power and would not light up or turn on. Water was left in the bottom of unit and when panel was pulled for repair burn wiring etc was noticed. This unit has been repaired many times over the last 4 or 5 years for Dishwashing liquid dispenser board problmes, door sela and control board. Was looking to fix this unit AGAIN my self but after reading these accounts of fires, I will replace and look forward to recovering my costs over the years from a class action law suit. --- Brand: Sears Kenmore dishwasher Model number: 665.13599k600 Serial number: f12443637 Name: paul deangelis Address: 2704 harbison street City: natrona heights State: pennsylvania Zipcode: 15065 Phone: 724 224 1369 Email: elpasadc@hotmail.com Store purchased from: sears Purchase date: 6/29/09 How much did you pay for it? $400.00 What went wrong and when (control board caught fire)? I was in the kitchen cooking dinner while running a load of dishes. Wife smelled plastic burning. Opened dishwasher and found the source of the smell. Dishwasher is cooked. I will not replace control panel for obvious reasons. --- Brand: KitchenAid dishwasher Model number: KUDK03FTSS2 Serial number: FW0110913 Name: Allen & Stacey Friend (purchased under Stacey's maiden name of Cook) Address: 6514 NE 163rd Ave City: Vancouver State: WA Zipcode: 98682 Phone: 3603268842 Email: alpfri@msn.com Store purchased from: US Appliance (online website) Purchase date: June 23, 2008 How much did you pay for it? around $400 (bought all new appliances as a set) What went wrong and when (control board caught fire)? Smelled burning plastic/wiring insulation. Shut machine off and upon inspection noted the wiring harness on the control board was partially melted, with the wires burned, insulation melted off revealing bare wires. The control board itself was burned on the back of the board (in the control housing), the housing itself was discolored and partially melted. I took photos of all the damage. --- Brand: KitchenAid dishwasher Model number: KUDS01DLBL2 Serial number: FP3101682 Name: Ann Gelinas Address: 469 Fern Street City: West Hartford State: CT Zipcode: 06107 Phone: 860-521-7201 Email: amgelinas06@comcast.net Store purchased from: Contractor's Home Appliance Purchase date: 02/01/2004 How much did you pay for it? Approx. $900. What went wrong and when (control board caught fire)? 2007 - Horrible electric burning smell coming from upper right control board area primarily during the heating cycle. Called for service after fuse burned and dishwasher was inoperable. Serviceman told me Whirlpool knew about problem but the company did not have a recall on the part. He replaced the circuit board. The exact same problem with the board burning has happened two more times although this last time was the worst when my entire house was filled with smoke and a wretched electrical burn smell for days. I won't call for a repair a third time. --- Brand: KitchenAid dishwasher Model number: KUD101FLSS6 Serial number: FS2730675 Name: LARRY ACKERMANN Address: 3516 TOWNSHIP AVE City: SIMI VALLEY State: CA Zipcode: 93063 Phone: 8055015212 Email: heymoe55@yahoo.com Store purchased from: WAREHOUSE DISCOUNT CENTER Purchase date: 12/02/2005 How much did you pay for it? 879.99 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? WATCHING TV SMELLED SMOKE NOTICED SMOKE COMING FROM TOP PANEL TRIED TO SHUT OFF DISHWASHER HAD TO SHUT OFF BREAKER TO SHUT DOWN DISHWASHER --- Brand: KitchenAid dishwasher Model number: KUDPO1DL553 Serial number: FR1715796 Name: Jerry/Rita Jones Address: 109 Victoria Place City: Madison State: MS Zipcode: 39110 Phone: 6019551391 Email: jerryandritajones@gmail.com Store purchased from: new home Purchase date: 13 August 2005 How much did you pay for it? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? control board caught fire --- Brand: Sears Kenmore dishwasher Model number: FM1118830 Serial number: 665.15892100 Name: John Address: Leno City: Schaumburg State: IL Zipcode: 60193 Phone: 8478953092 Email: johnleno@comcast.net Store purchased from: sears Purchase date: 2001 How much did you pay for it? it was a gift What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? smokes when running and smells like it is burning. --- Brand: Sears Kenmore dishwasher Model number: 665.17462300 Serial number: FR2815231 Name: Sheryl Wilson Address: 296 Quail Hollow Drive City: Beecher State: IL Zipcode: 60401 Phone: 7089695773 Email: Wilson939799@att.net Store purchased from: New home installed Purchase date: How much did you pay for it? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Woke up to the smell of an electrical fire..called fire department and they found it came from the dishwasher. Black soot was coming from the vent. We removed the dishwasher from the house but the smell lingered for days! How did you find us? CBS 2 Chicago --- Brand: KitchenAid dishwasher Model number: KUDI01FLSS5 Serial number: FR2804443 Name: Bradley Henning Address: 2408 Fabish Ct. City: Schaumburg State: IL Zipcode: 60193 Phone: 847-220-0292 Email: bhenningcc@yahoo.com Store purchased from: Purchase date: How much did you pay for it? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Smelled of fire and stopped using the dishwasher --- Brand: KitchenAid dishwasher Model number: KUDP01LBS5 Serial number: 8531654 Name: Kathleen Hine Address: 1987 Kimball Street City: Binghamton State: New York Zipcode: 13903 Phone: 607-725 Email: kathiehine@gmail.com Store purchased from: Olums Purchase date: How much did you pay for it? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught on fire and kitchen filled with smoke - day before Thanksgiving. Had to shut off circuit breaker to get sparks and smoke to stop. --- Brand: KitchenAid dishwasher Model number: KUD1021RBLO Serial number: FS4313299 Name: Donald Parrish Address: 1577 Kenewa St City: Ojai State: CA Zipcode: 93023 Phone: 805 649-8604 Email: mlparrish@sbcglobal.net Store purchased from: Lowes Purchase date: 4/18/06 How much did you pay for it? $578 + $109 to install What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Wire burning smell when we run it. Pops our breaker when we run it. Saw flash and heard loud pop when we turned it on. Afraid to use it for fear of a fire. What is the extent of your financial damages? $578 + $109 to install + $100 for a service call. --- Brand: KitchenAid dishwasher Model number: KUDK03ITBS Serial number: FW1107923 Name: Maureen Meneghetti Address: 16618 Charnswood Court City: Tinley Park State: IL Zipcode: 60477 Phone: 7086336487 Email: mmeneghetti@comcast.net Store purchased from: Plass Appliance Purchase date: 4/1/08 How much did you pay for it? 640.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? On Nov 11th, 2011; The control panel started smoking during a wash cycle. We had to cut the power off at the circuit breaker. Smoke and electrical smell through out the house. Very scary situation. As this was happening, my 14 yrs old son received a shock through the refrigerator as the ordeal was happening. AE Service has replaced the control panel. Service technician stated they never seen anything like this before. I am very concerned to use this appliance at this time. What is the extent of your financial damages? $129 for service and labor $640 to replace dishwasher. --- Brand: Whirlpool dishwasher Model number: GU2400XTPQ3 Serial number: FS1108601 Name: Warren Terpstrea Address: 106 5th St. City: Sully State: IA Zipcode: 50251 Phone: 641-891-0851 Email: terp1113@netins.net Store purchased from: Purchase date: May 2005 How much did you pay for it? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? My wife was finishing a load of dishes when she heard a popping sound. She tried to shut off the dishwasher but couldn't-not even by opening the door. Then the unit started to smoke badly in the area of the control board. We tripped the breaker which did stop the smoking. We had a local repairman look at it and he said the control board and the wiring harness were badly burned. So far Whirlpool has said they were not aware of a problem but will pay for the parts if I pay for the labor. A supervisor is supposed to call me tomorrow. This happened yesterday 11/23/11. --- Brand: Maytag dishwasher Model number: MBD7749AWB Serial number: F12319362 Name: LAWRENCE RAPP Address: 243 WEST 406 NORTH City: VALPARAISO State: IN Zipcode: 46385 Phone: 773-418-1836 Email: lawrence_rapp@kindermorgan.com Store purchased from: HOME DEPOT Purchase date: 08/27/2011 How much did you pay for it? 510.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? CONTROL BOARD FRIED. TECH SAID PLASTIC WAS MELTED, ALMOST CAUGHT FIRE. VERY LUCKY? What is the extent of your financial damages? ZERO RIGHT NOW. MAYTAG WILL REPAIR. BUT WILL IT BE SAFE? --- Brand: KitchenAid dishwasher Model number: KUDS03CTBL2 Serial number: FU4201137 Name: Patti Hurtt Address: 298 Hubbard Lane City: Crete State: IL Zipcode: 60417 Phone: 708-367-0187 Email: khurtt0609@sbcglobal.net Store purchased from: Abt Appliance Purchase date: 12/7/07 How much did you pay for it? 713.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? After reading some of the stories in the class action lawsuit we were very lucky. I had started the dishwasher like normal on 11/14/11 at about 9pm, I went downstairs to watch tv and when I came back upstairs and went into the kitchen I noticed that the lights were off on the dishwasher and there was a smell of something burning. I opened the dishwasher and noticed the water was still in the dishwasher and was hot. I closed the dishwasher and tried to restart it but had no luck. I told my husband about it and he thought it was another blown fuse inside. Once he opened it up we noticed blackened wires and melted insulation. I am very thankful that a fire did not start. I often will put the dishwasher on 4 hour delay and it runs at night while we are asleep. How did you find us? CBS 2 Chicago --- Brand: KitchenAid dishwasher Model number: Kudp01FLss3 Serial number: FP5104518 Name: leanne toumajian Address: 709 Redwood Ave City: El Segundo State: CA Zipcode: 90245 Phone: 3103330613 Email: ltoumaj@me.com Store purchased from: Purchase date: How much did you pay for it? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board smoked and i turned it off before it caight fire on the outside. May be burnt on inside Was smoking on the outside where the panel is. --- Brand: KitchenAid dishwasher Model number: KUDS011JBT0 Serial number: FM0611729 Name: Michael Hayden Address: 8178 N. Dilcrest Cirlce City: Florence State: KY Zipcode: 41042 Phone: 859-525-6633 Email: snmhayden@yahoo.com Store purchased from: Sears Purchase date: 2003 How much did you pay for it? $600 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? November 20, 2011 the dishwasher had been on for approximately 10 minutes. I was standing next to it, heard it make an unusual noise. I turned to look at it and saw black smoke and a flame coming from the top right of the appliance. I immediately opened the door to turn it off and ran down stairs to secure power at the breaker which had not been tripped. I no longer have a functional dishwasher. I was fortunate I was home and in the kitchen when it failed. --- Brand: KitchenAid dishwasher Model number: KUDS02SRBLI Serial number: FS471171 Name: Lamont Kelly Address: 2109 Carol Lane City: Norristown State: PA Zipcode: 19401 Phone: 610-279-8162 Email: lgkelly@voicenet.com Store purchased from: Sears Purchase date: 01/19/2006 How much did you pay for it? $1199.99 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control and wiring harness burnt out (no fire) What is the extent of your financial damages? Being Repaired. Estimated cost at $450 How did you find us? CBS-3 Philadelphia --- Brand: KitchenAid dishwasher Model number: KUDI01ILBL2 Serial number: FP3211228 Name: Matt Thomas Address: 115 N. Forest Ave. City: Palatine State: IL. Zipcode: 60074 Phone: 773-793-8634 Email: mtsky76@gmail.com Store purchased from: Not sure Purchase date: Not sure How much did you pay for it? Came with house What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? We suddenly smelled a strong burning smell and it there was smoke coming from the dishwasher vent. It was still running but I shut the power off to it and opened it up the front panel and found the board burnt up and the plastic enclosure for it melted. One of the line wires going to a connector to the board was burnt up and exposed the bare wire. What is the extent of your financial damages? Whirlpool sent out a service man and offered to pay for labor if we paid $400 for new parts which the service man had with him when he came to look at it. Eventualy we aggred to buy a new one from Whirlpool at the discounted rate of $275. Still waiting on it though. --- Brand: Whirlpool dishwasher Model number: DU1101XPB3 Serial number: FS030-1265 Name: Anthony Hoeflich Address: 2502 Haymond City: River Grove State: IL Zipcode: 60171 Phone: 708-452-1847 Email: thoe11@yahoo.com Store purchased from: Sears Purchase date: 4/27/2005 How much did you pay for it? APPROX $400 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Wife seen smoke coming from control panel and immediately turned main power switch off before any major damage could happen. How did you find us? CBS 2 Chicago --- Brand: Maytag dishwasher Model number: mdbm601awb3 Serial number: ny2618152 Name: Leslie Smith Address: 806 Cornell Ln. City: Schaumburg State: Il. Zipcode: 60193 Phone: 847 584 7407 Email: ricksmith50@hotmail.com Store purchased from: Advanced Maytag Purchase date: 10/8/09 How much did you pay for it? 479.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? We were lucky,the control panel just burnt up What is the extent of your financial damages? Maytag first refused to do anything,because it was 6 months out of warentee, and wanted 300 in parts alone to fix.After many calls to coporate, we got them to replace the control panel and wiring harness for the 99 dollar service call. How did you find us? CBS 2 cHICAGO --- Brand: KitchenAid dishwasher Model number: KUDPO1FLSS6 Serial number: FR5211681 Name: Wendy and Keith Fodness Address: 5350 Mount Drive City: Schererville State: Indiana Zipcode: 46375 Phone: 2193226091 Email: Wendyfodness@att.net Store purchased from: Whirlpool Direct Purchase date: 2007 How much did you pay for it? $900 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? The first incident we had was a worn out control panel which was repaired in July or August at the cost of over $300.00. The control panel again failed and was replaced by Schererville Appliance at the cost of $326.12. The appliance repair told us that since the warranty was over 90 days we had to replace it again. So now, we have spent over $650 on repairing two control panels. A few weeks later after the second control panel was replaced, I was home and my son came home from school screaming that the dishwasher was on fire. After calling the repair shop again and Whirlpool, we got absolutely no resolution whatsoever! All I can say is thank God someone was home and that our home did not burn down or somebody get killed. This is a serious issue that needs to be addresed and I am terribly disappointed at the nonchalance and lack of safety concerns that Whirlpool expressed when we called them. I was so happy to see this special on CBS news in Chicago. Whirlpool is fortunate that nobody has been killed by their faulty equipment and shame on them for not acting or caring for people's safety. What is the extent of your financial damages? Over $650.00 for two control panels and a new dishwasher costing approximately $800.00. I also burned my hand while trying to put the fire out and have suffered much psychological issues relating to this incident. How did you find us? CBS Channel 2 in Chicago, Illinois --- Brand: KitchenAid dishwasher Model number: 587.15192401 Serial number: th64343159 Name: Mark Lagestee Address: 8268 N 400 W City: Wheatfield State: Indiana Zipcode: 46392 Phone: 219 956-4585 Email: spankys56@yahoo.com Store purchased from: Purchase date: How much did you pay for it? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? smoke from control panel when the machine was on dry. What is the extent of your financial damages? It was cought in time. Just pissed bc they know about it and nothing has beed said or done about it. It is not in use now and I shut the power of to it. How did you find us? Ch 2 chicago --- Brand: KitchenAid dishwasher Model number: KUDM01TJWH Serial number: 8269906C Name: Mark Mattozzi Address: 1300 N. Astor City: Chicago State: IL Zipcode: 60610 Phone: 312-933-4610 Email: m2mattozzi@yahoo.com Store purchased from: PLASS Appliances Purchase date: 4/16/2002 How much did you pay for it? $634.51 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? NOV 13, 2011 The front panel started to smoke with a heavy plastic smell What is the extent of your financial damages? Purchased new part on Nov. 17 2011 for $145.64. Will this happen again??? Just saw on Channel 2 news a story on this machine on Nov. 21 2011 How did you find us? Channel 2 News Chicago --- Brand: KitchenAid dishwasher Model number: KUDI01ILBT2 Serial number: FP2702091 Name: HEGHINE MOVSISYAN Address: 11941 DARBY AVE City: NORTHRIDGE State: CALIFORNIA Zipcode: 91326 Phone: 8188328328 Email: CHRAGIAN@MSN.COM Store purchased from: WAREHOUSE DISCOUNT CENTER Purchase date: 2003 How much did you pay for it? 1,100 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Smoke and fire came out of control board. I called technician and he replaced with new one What is the extent of your financial damages? How did you find us? KCLA --- Brand: KitchenAid dishwasher Model number: DU900PCDQ4 Serial number: FF3508427 Name: Elizabeth Moreno Address: 13866 Carrotwood ct. City: Chino State: Ca Zipcode: 91710 Phone: 323-717-3707 Email: Usctrojan2005@hotmail.com Store purchased from: Purchase date: How much did you pay for it? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Smoke started coming out from the top of the machine. I just happened to come downstairs to throw some trash away when I smelled a horrible burning smell that filled the kitchen area. Luckily I came down when I did otherwise my kids and I would have been upstairs with a fire downstairs! How did you find us? Channel 9 --- Brand: Sears Kenmore dishwasher Model number: 665.16052400 Serial number: FR4905728 Name: Peter Grivers Address: 17 Sherman Avenue City: North Providence State: RI Zipcode: 02911 Phone: 4012702591 Email: pmgrivers@verizon.net Store purchased from: Sears Purchase date: 2004 How much did you pay for it? 500-600 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? With no advance warning signs, the dishwasher made a strange buzzing/zapping sound soon after the start button was pressed. Then black, acrid smoke came pouring out of the top right corner of the door where the control panel is located. Stopped the internal burning by shutting off the power to the unit at the circuit breaker. Took off the door assembly and there is clear evidence of fire (black burn marks and melted plastic). How did you find us? Channel 4 Boston --- Brand: KitchenAid dishwasher Model number: KUDPO1LBL0 Serial number: FM3401579 Name: F. X. Chavez Address: 1703 Helmick St. City: Carson State: Ca. Zipcode: 90746 Phone: 310-537-3597 Email: francisco6113@att.net Store purchased from: Lowe's Purchase date: Dec.2005? How much did you pay for it? $900-&1,000 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? It was on a Sunday, my Wife and I were getting ready to visit my mother who lives about an hours drive from us.My wife loaded the machine and had turned it on while we were getting ready. My wife smelled smoke and made me aware of the smell. When I got to the machine there was fire coming from the panel, but, not just fire it looked like a blow torch flame coming from the panel. I opened the door and smothered the fire. I immediately went outside and threw the circuit braker to "off" cutting the electrical power to the dishwasher machine. Our plan (like many Sundays) was to leave it running while we went to visit my mother. Had we done that and not noticed the fire we would have come home to a "a burned down home". What is the extent of your financial damages? The extent of our financial damage is the cost of the machine which I have not replaced, but, to "you" Whirlpool. I have a Kitchenaid refrigerator, kitchen tools, mixer, ready to buy a new electrical cook top and ovens, Realy?! I believe we are going to be forced to look to other brands like Borsh or Samsung-sad they are not labeled "Made in America. How did you find us? Special report on KCBS2 Los Angeles, Ca. --- Brand: KitchenAid dishwasher Model number: KUDK03FTSS2 Serial number: FW09166995 Name: Larry Enos Address: 9974 Victor Ave City: Hesperia State: Ca Zipcode: 92345 Phone: 760-956-2449 Email: LarGizMo@aol.com Store purchased from: Midway Appliances, Victorville Ca Purchase date: 06-27-08 How much did you pay for it? $ 875.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Fried the board two times, Changed fuses on board three times, Heating element once, Resealed the door because of leaks and stil not working. All service work performed by Midway Appliance of Victorville Ca. Called Kitchen Aid and we were told they had received no complaints about this model. Yea OK What is the extent of your financial damages? Smoke damage and the cost of the machine Apx 875.00 How did you find us? CBS News Los Angeles 11-21-2011 --- Brand: Sears Kenmore dishwasher Model number: 16771 Serial number: FF0526269 Name: Carly Franz Address: 841 S. Ardmore Ave. City: Villa Park State: IL Zipcode: 60181 Phone: 773-442-2759 Email: cehengels@hotmail.com Store purchased from: Already installed when we moved in Purchase date: Already installed when we moved in How much did you pay for it? Already installed when we moved in What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Fire investigator could not determine cause. It caught fire at some point in the early afternoon while I was at work. I found it 12 hours later when I returned from work. What is the extent of your financial damages? We're still working with the insurance company (this happened 8 days ago). It's billed as a "total loss," and we have to essentially tear down and replace everything inside the house - furniture, clothes, appliances, wall, etc. --- Brand: KitchenAid dishwasher Model number: KUDS01FLSS1 Serial number: FM4701141 Name: Lisa Sparks Address: 196 South Street City: Elmhurst State: IL Zipcode: 60126 Phone: 630 993-1996 Email: sparks196@comcast.net Store purchased from: Drury Design Kitchen + Bath Purchase date: Feb 2003 How much did you pay for it? 1110.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Unit was 6 yrs old. I normally used the delay feature to cause the dishwasher to run after everyone had gone to sleep. For whatever reason, this paricular night I started the dishwasher right after dinner. Within 5-10 minutes black smoke statred billowing out of the door panel along with the smell of burning plastic. Sparks started shooting out of the top edge of the door. We quickly cut off power from the circuit breaker panel. Thankfully I did not use the delay or the house would have burned down as we slept. What is the extent of your financial damages? Originally Kitchenaid refused to pay anything because the unit was "out of warranty". Eventuall they offered 50% off the price of parts and I was to pay all labor. After several conversations and explaining that my family could have perished due to this fire , I was held responsible for $185.00 in labor charges. Kitchenaid replaced parts; computer board, control panel, wiring harness, control lights, ribbon, thermal fuse, a total of $641.28. Service technician was shocked at the extent of damage and the number of parts which needed replacing. Dishwasher has never been the same, noisy, cycles differently, smelled like smoke for a long time afterward. I complained to Kitchenaid. They refused to replace it. I have recently installed a new Bosch dishwasher because I am afraid to use the Kitchenaid any longer. --- Brand: KitchenAid dishwasher Model number: KUDL01ILBS5 Serial number: FR3102096 Name: Donna Address: 25812 S. Geranium Lane City: Monee State: IL Zipcode: 60449 Phone: 708-743-8760 Email: danirik2847@comcast.net Store purchased from: Sears-Orland Park Purchase date: August 2004 How much did you pay for it? Contractor sale-paid the difference What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? We smelled something burning and noticed the dishwasher was billowing out smoke. --- Brand: Sears Kenmore dishwasher Model number: 665.17373301 Serial number: FR2704960 Name: Susan Simpson Address: 61774 Wickiup Road City: Bend State: Oregon Zipcode: 97702 Phone: 5414109439 Email: 1simpson@bendbroadband.com Store purchased from: Sears Purchase date: 2001 How much did you pay for it? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Fire in control board --- Brand: Whirlpool dishwasher Model number: GU1200XTKTQ Serial number: FM0817555 Name: Judy Corain Address: 11 Morra Way City: Rumford State: RI Zipcode: 02916 Phone: 4014311783 Email: jcorain@cox.net Store purchased from: S & W Television & Appliance Co. Purchase date: 7/10/02 How much did you pay for it? Purchased 2 other Whirlpool and 1 KitchenAid Appliance and received a "package" deal What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control Board Fire. During normal cycle, sparks came out from the control panel. In seconds, dark smoke with a strong odor was coming from the top of the dishwasher. The kitchen was filled with the strong odor. The dishes, cups, utensils, etc. that were in the dishwasher absorbed the burning odor and needed to be re-washed. --- Brand: KitchenAid dishwasher Model number: KUD10FLSS Serial number: FR4507414 Name: Jennifer Address: Dexter City: Acushnet State: MA Zipcode: 02745 Phone: 774-202-1997 Email: jennydex@comcast.net Store purchased from: Purchase date: 8/13/05 How much did you pay for it? $750.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? While running a cycle of dishes, my husband smelled something burning, like plastic melting or burning. We could not figure out where it was coming from at first but when we opened the dishwasher it had a burning smell. My dishwasher is no longer operable. What is the extent of your financial damages? We have not moved froward with repair. I called the service department but they were closed. I saw this issue on the news and became aware of the hazards with these washers. This is unfortunate it is happening at the Holidays but I am glad we were home to catch it in time. --- Brand: Whirlpool dishwasher Model number: Quiet Partner II Serial number: 8575637 Name: Helen Fish Address: 3905 Lake Villa Dr. City: Metairie State: LA Zipcode: 70002 Phone: 5048897713 Email: helenfish@bellsouth.net Store purchased from: Unsure Purchase date: 2006 How much did you pay for it? unsure What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? We smelled electical smoke, and saw the control panel smoking and sparking flames out of the buttons. What is the extent of your financial damages? I think only the actual machine is harmed. I stopped the maching from running immediately upon finding the smoke fire. --- Brand: KitchenAid dishwasher Model number: KUD1011L Serial number: FP4601451 Name: ROBERT D. WHALEY Address: 33 ASHTON RD. City: ATTLEBORO State: MA Zipcode: 02703 Phone: 508-222-5751 Email: bobwhal@verizon.net Store purchased from: LAMBCO Purchase date: 12/26/2003 How much did you pay for it? 576.45 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? SMELLED SMOKE & DISHWASHER STOPPED RUNNING --- Brand: KitchenAid dishwasher Model number: KUDRO1TJBLO Serial number: FM1029943 Name: Calvin H Brown Jr Address: 613 Budlong Road City: Cranston State: RI Zipcode: 02920 Phone: 401-275-2308 Email: joey220@cox.net Store purchased from: Sears Purchase date: 06/23/02 How much did you pay for it? 938.98 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? The circut board either caught fire or melted during a run we smelled and seen smoke so we shut down our circut breaker to cut the power and called Sears.They came out and ordered a replacement panel,Now we are afraid of it happening again. I see where people have replaced it 3 times. --- Brand: KitchenAid dishwasher Model number: KUDS301XBLO Serial number: FO4307951 Name: David Martin Address: 37 Sunrise ave City: West Warwick State: RI Zipcode: 02893 Phone: 401-823-8558 Email: dmartin155@msn.com Store purchased from: Lowes Purchase date: 11-19-10 How much did you pay for it? $700 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Smelt burning smell. Wash stops midway through wash. A couple of lites stay on at all times. Shut off at breaker. Repairman came month ago said it needed a new controller, Didn't even need to open it!!! Haven't heard from him since. When I called they said it was back ordered. --- Brand: KitchenAid dishwasher Model number: KUDI01ILBL5 Serial number: FR3107803 Name: Charles Marchiondo Address: 15400 W 64th Ave Suite 9E52 City: Arvada State: CO Zipcode: 80007 Phone: 303-569-8247 Email: charlie@qpmcolorado.com Store purchased from: in home when we moved in Purchase date: 2004 How much did you pay for it? 0 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Wife was in the kitchen when the smell of burning plastic pulled us over to the dishwasher which was sparking and shooting flames out the side. Opening the door did not stop the wash cycle or the fire. Unplugging the unit did seem to solve the problem. KitchenAid sent a repairman within a few days, covered the cost of the diagnosis, and verified what happened. They would not authorize the repair as it is 7 years old and outside warranty. After about an hour of bouncing around in their calling system, finally got to a safety rep who stated the fire was due to "normal wear and tear". I would love to send a recording of what I said, but bottom line, they authorized the repair and all costs and should be done in a couple of days when the part arrives. Wife is wondering if we should plug it back in or if it will come alive and burn the house down at will. Appliances should not burst into flame at any point. Imagine if your fridge that runs 24hrs/day were to burst into flames in the middle of the night. Geez. --- Brand: KitchenAid dishwasher Model number: KUDi01TJWH0 Serial number: FM1046177 Name: Gail E. Aliotta Address: 429 Kissel Ave City: Staten Island State: New York Zipcode: 10301 Phone: 718-273-7841 Email: hollyotta@aol.com Store purchased from: Purchase date: How much did you pay for it? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? After turning dishwasher on smelled electrical plastic burning smell with smoke coming out. The house breaker popped. Inside of control panel black in fuse area. --- Brand: KitchenAid dishwasher Model number: KUDP02CRBS2 Serial number: FT4409511 Name: Susan Manley Address: 6000 Renwick City: Richmond State: VA Zipcode: 23059 Phone: (804) 986-6319 Email: sstjmanley@hotmail.com Store purchased from: Lowes Purchase date: 11/25/06 How much did you pay for it? $848 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? I have now replaced my melted control board for the 3rd time. No fire yet, but Whirlpool is unwilling to replace the unit despite its obvious defect. --- Brand: Whirlpool dishwasher Model number: GU2451XTSS2 Serial number: FU3901132 Name: Brady Lambert Address: 7 Banbury Lane City: Chapel Hill State: NC Zipcode: 27517 Phone: 919 323-0884 Email: cdtyphoonsr@earthlink.net Store purchased from: SEARS Purchase date: Oct 23 2007 How much did you pay for it? $475.93 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Smelled electrical smoke on 3 straight runs and dissembled the control panel and determined that the smell was coming from the control board. I did a Google search to this site, now I am fearful to use it again. --- Brand: KitchenAid dishwasher Model number: kudpolflwhs Serial number: fr3601677 Name: justin craft Address: 75 powers mill rd City: phillipston State: ma Zipcode: 01331 Phone: 9782497420 Email: justincraft@comcast.net Store purchased from: stasukelis 287 main st gardner ma Purchase date: 7/7/05 How much did you pay for it? 937.95 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? control board shorted out creating a burnt smell in kitchen...repairman replaced control board,pump and motor. --- Brand: KitchenAid dishwasher Model number: kudc03fvwh4 Serial number: f03401753 Name: jacqueline boudreau Address: 37 otis road City: scituate State: ma Zipcode: 02066 Phone: 508-989-4700 Email: chuck@blackrockcc.com Store purchased from: sears Purchase date: 9/06/10 How much did you pay for it? 738.72 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Twice when the dishwasher was running I smelled a faint smoke smell in our kitchen area, but I was never able to figure out where it was coming from. Never suspected it might be the dishwasher because it's so new. But after looking at the list of people with dishwashers of all ages catching fire and after the report on WBZ I'm going to assume that it was coming from the dishwasher. Since we've had it the dishwasher has never done a good job cleaning dishes, so we use it occasionally. We've tried it on normal, high temp scrub, etc. and the dishes never come out clean. What's scary is that we've turned it on and left for work, turned it on and gone to bed. --- Brand: Whirlpool dishwasher Model number: DU1055XTSQ2 Serial number: FU4247058 Name: Jeffrey Lee Address: 12208 Orkney Lane City: Austin State: TX Zipcode: 78754 Phone: 512.278.0914 Email: jeffalanlee@gmail.com Store purchased from: Purchase date: How much did you pay for it? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board became warm, exhibiting heat blisters on plastic. Smoke, and burning smell. --- Brand: KitchenAid dishwasher Model number: KUDC10FXss1 Serial number: S10104468 Name: Alisyn Dickson Address: 9616 South Chylene Drive City: Sandy State: UT Zipcode: 84092 Phone: 8017125178 Email: smittydickson@yahoo.com Store purchased from: Best Buy Purchase date: 8-27-2011 How much did you pay for it? 650.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Within 1 month the soap dispenser did not open and the machine flooded. We had a service company sent by Kitchenaid come out. They said it was a faulty control panel and replaced it. The dishwasher is still having the same problem. They are scheduled to come back out in a few days. --- Brand: KitchenAid dishwasher Model number: KUDIO1LWH5 Serial number: FR3106918 Name: James Nelson Address: 1441 Airport Ave. City: Wis. Rapids State: WI Zipcode: 54494 Phone: 715-213-2917 Email: jwnelson50@netscape.net Store purchased from: Sears @ Wis. Rapids, WI Purchase date: 8/3/2004 How much did you pay for it? 699.99 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? I have pictures. The wires melted & the control panel started smoking before I cut the power What is the extent of your financial damages? Needed to replace dishwasher: $699.00 --- Brand: KitchenAid dishwasher Model number: don't recall Serial number: don't recall Name: David Miller Address: 82 Londonderry Road City: Framingham State: MA Zipcode: 01701 Phone: 5085320078 Email: dmiller_tiac@yahoo.com Store purchased from: Jarvis Appliance Purchase date: April 2003 How much did you pay for it? $650 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Smelled burning plastic/rubber smell, determined it to be from Dishwasher. Turned power off to unit and opened front panel to find power short on circuit board. This was discovered in 2009 and unit was trashed. What is the extent of your financial damages? Damages limited to circuit board, but if not found could have led to significant worst consequences. $650 (cost of machine) --- Brand: Sears Kenmore dishwasher Model number: 66513139k701 Serial number: fu4301005 Name: dwayne cavey Address: 120 northridge dr City: mcdonald State: pa Zipcode: 15057 Phone: 4122202489 Email: centurypha@aol.com Store purchased from: sears Purchase date: How much did you pay for it? 1400.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? drain hose causing flood fuse under controll panel replaced shows signs of wire over heating --- Brand: KitchenAid dishwasher Model number: KUDP02CRBL2 Serial number: FT2801917 Name: Vincent Sardo Address: 11670 Spoonbill Lane City: Fort Myers State: Florida Zipcode: 33913 Phone: 239-768-6440 Email: Vinces314@comcast.net Store purchased from: Lowes Purchase date: 7/29/06 How much did you pay for it? $650.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? During use of the Dishwasher my wife and I noticed a slight burning odor; we were not sure where the burning odor was coming from. After a week or so we found that the dishwasher had over flowed all over the kitchen floor. After cleaning up the flood we used it again and thats when the burning odor was discovered coming from the dishwasher itself. I contacted Kitchen Aid / Whirlpool customer service and explained the problem. (They told me that they had no problem reports of burning odors.) I was told that the Dishwasher was out of warranty and they would not do anything except to have their service agency come to my home to repair it at very high cost to me. Being an electronic engineer and owner of National Electronics I decided to investigate the cause of this strong burning odor. I found that the circuit board was the cause of the odor, and it was only burning when the dishwasher was being used with high temperature settings. I also noticed that the wiring that went to the main power connections from the internal circuitry had melted. Kitchen Aid / Whirlpool did nothing to address this reported problem and just said that it was out of warranty. Knowing that reports of their dishwashers going on fire, they should have investigated this problem to prevent possible house fires and injury to occupants, but they just ignored the problem. What is the extent of your financial damages? Since the Dishwasher is unsafe and the cost of repairs would almost exceed the cost to replace, my damages are $650.00. The refund of my purchase would be a fair settlement. I do not feel comfortable having it repaired considering the fire risk, since reports of fires after repairs were reported. --- Brand: KitchenAid dishwasher Model number: KUDP01ILBS5 Serial number: FR3403690 Name: Richard Malinowski Address: 1204 W. Lonnquist Blvd. City: Mount Prospect State: IL Zipcode: 60056 Phone: 847 259 8213 Email: richmal@sbcglobal.net Store purchased from: Plass Appliance Purchase date: 11/26/2004 How much did you pay for it? $687.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught fire minutes after starting. Melted plastic button panel, ribbon cable & connectors. Burned thru PC board. Smoke filled our kitchen. What is the extent of your financial damages? Cannot be fixed, needs total replacement. --- Brand: KitchenAid dishwasher Model number: KUDD01DPPA0 Serial number: FPR5142796 Name: Antonio Marotta Address: 3916 orchard ave City: san diego State: ca Zipcode: 92107 Phone: 619-293-3741 Email: drmarotta@gmail.com Store purchased from: Aztec Applainces Purchase date: 8/3/2008 How much did you pay for it? $1,179.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Turned self on at 5:30 in morning, woke up to smoke and burning smell. Technician pulled drawers out and found circuit board and wiring in rear of dishwasher had shorted out and caught on fire. What is the extent of your financial damages? Caught it in time but machine is toast, plastic burning and bubbling All wires and boards in back schorched kitchenaid says I have to pay for parts --- Brand: KitchenAid dishwasher Model number: KUDC10FXss1 Serial number: S10104468 Name: Alisyn Dickson Address: 9616 South Chylene Drive City: Sandy State: UT Zipcode: 84092 Phone: 8017125178 Email: smittydickson@yahoo.com Store purchased from: Best Buy Purchase date: 8-27-2011 How much did you pay for it? 650.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Within 1 month the soap dispenser did not open and the machine flooded. We had a service company sent by Kitchenaid come out. They said it was a faulty control panel and replaced it. The dishwasher is still having the same problem. They are scheduled to come back out in a few days. --- Brand: KitchenAid dishwasher Model number: KUDS01DJSS0 Serial number: FL5044328 Name: Dean Swanson Address: 12485 Anthony Ln City: Cologne State: MN Zipcode: 55322 Phone: 952-466-9890 Email: furlofoder@aol.com Store purchased from: Guyers Purchase date: Spring 2002 How much did you pay for it? $1,000 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Melted control Board, slight water leak with wood floor warping What is the extent of your financial damages? New dishwasher and possible refinish of wood floor or replacement of wood floor in front of dishwasher. Approximate damages New dishwasher $1,000 and flooring repair? --- Brand: KitchenAid dishwasher Model number: KUDS01FL Serial number: 8531535 Name: pam racevicius Address: 25 orton lane City: woodbury State: ct Zipcode: 06798 Phone: 2035868869 Email: pamrace@charter.net Store purchased from: sears Purchase date: 2006 How much did you pay for it? 1100 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? The control panel ignited and started a fire in my dishwasher. I was in the shower and smelled the fire. I had to call the fire department to extinguish the fire. It has been a long year without dishwasher --- Brand: KitchenAid dishwasher Model number: kuds23hy2 f Serial number: fc5001433 Name: james harrison Address: 101 hilliard dr City: pittsburgh pa State: pa Zipcode: 15212 Phone: 412 734 4575 Email: mrmack314@juno.com Store purchased from: sears Purchase date: 1 8 1994 How much did you pay for it? $ 649.99 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? it quit running and filled kitchen with smoke ,i went to basement and turned off 15 amp decated circuit --- Brand: KitchenAid dishwasher Model number: KUDK03CTBL2 Serial number: FW0704294 Name: JEAN FRANCIS Address: 122 HOFFMAN RD City: GLENSHAW State: PA Zipcode: 15116 Phone: 412-486-3649 Email: CHUKIE@VERIZON.NET Store purchased from: DORMONT APPLIANCE CT Purchase date: 02/25/2008 How much did you pay for it? $593.71 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? ELECTICAL SMELL LIKE BURNING WIRES FILLED THE WHOLE HOUSE AND WHEN DISHWASHER DOOR WAS OPENED SMOKE FILLED HOUSE & SMELL WAS WORSE. --- Brand: Sears Kenmore dishwasher Model number: 587.1517 Serial number: TH51447213 Name: Malea sampsel Address: 1506 Irene st City: Jojnson city State: Tn Zipcode: 37604 Phone: 423-794-6274 Email: Sampsels@yahoo.com Store purchased from: Sears Purchase date: 2005 How much did you pay for it? 500 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? In 2007, power supply board caught fire while running. After much argument and cpsc complaint, sears honored 2-year warranty and replaced power supply board. THEN: in 2011, the power supply board caught fire again while unit was not running. Sears refused any assistance and peer supply board was older than 2 years. Damage limited to interior of dishwasher door as we were fortunately home and were able to cut power within minutes. --- Brand: KitchenAid dishwasher Model number: kuds301xbl2 Serial number: f12307997 Name: Susan Aul Address: 1461 Greenbriar Ct City: South Park State: PA Zipcode: 15129 Phone: 412-595-8115 Email: Auls1461@comcast.net Store purchased from: Lowe's Purchase date: June 2011 How much did you pay for it? $800 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Second time we ran it we heard a pop and smelled burning. It quit mid cycle. Had installer look at it and wiring was burned. --- Brand: Sears Kenmore dishwasher Model number: 665.174693000 Serial number: FR3313798 Name: Audrey Plassio Address: 9 Northern Dancer Drive City: Dillsburg State: PA Zipcode: 17019 Phone: 717-903-9469 Email: aplassio@wssd.k12.pa.us Store purchased from: Sears Purchase date: 2004 How much did you pay for it? $600 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? control board shorted out, small flames flew out of the top of the unit. Horrible burning plastic smoke smell lingered through the next day. We were home and heard it happen. It lasted less than 2 min, it would have been tragic had we not been home- I'm certain of that. --- Brand: Sears Kenmore dishwasher Model number: 655,16052400 Serial number: FR3702473 Name: Debra Larimore Address: 2110 MAIDEN LN City: SPRINGFIELD State: OH Zipcode: 45504 Phone: 9373241139 Email: zipcodedebbiez@yahoo.com Store purchased from: Sears Purchase date: 2006 How much did you pay for it? 800.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught on fire while washing dishes. Smoke just starting pouring out and front of dishwasher was sparking and flames started shooting out. --- Brand: KitchenAid dishwasher Model number: KUDSO1FLOSS Serial number: FM4307667 Name: Joseph Zubko Address: 16 Ellis Drive City: Basking Ridge State: N.J. Zipcode: 07920 Phone: 908 221 1525 Email: jzubko5120@aol.com Store purchased from: Hy's LW Appliance Purchase date: !/31/2003 How much did you pay for it? $950.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? bad plastic burning smell filled house....water did not completely drain but no flood happened at end of cleaning cycle --- Brand: KitchenAid dishwasher Model number: KUDSO1FLSS0 Serial number: FM 4408134 Name: Michael Address: Mikishko City: Shelby Township State: Michigan Zipcode: 48315 Phone: 586-992-2441 Email: coolpop50@gmail.com Store purchased from: Essex Appliance Purchase date: Jan. 2002 How much did you pay for it? $985. What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Had started to run a load on normal cycle and went in the den to watch t.v. Noticed a burning smell coming from the kitchen as i went to find out where it was coming from. the dishwasher was the culprit, ran downstairs to turn off the circuit breaker. when i was able to open up the inside of the door, control panel, wiring harness panel control were all melted and smelled badly. --- Brand: KitchenAid dishwasher Model number: KUDl02CRBL0 Serial number: FS3201235 Name: Kurt Wagner Address: 3434 Mulberry Creek Drive City: Austin State: Texas Zipcode: 78732 Phone: 512-567-7677 Email: kurtwagner22@gmail.com Store purchased from: McNairs Appliance Purchase date: 5-26-06 How much did you pay for it? $629 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? I just cleaned the kitchen and loaded the dishwasher. When I proceeded to start the cycle, I heard the pump start for a few seconds and then stop. After a few seconds passed, I smelled smoke emitting from the dishwasher so I immediatley opened it up to make sure it wasnt on fire. --- Brand: KitchenAid dishwasher Model number: 665.1629 Serial number: FS 1608581 Name: Bill Mariano Address: 2656 Circle Drive City: Escondido State: CA Zipcode: 92029 Phone: 760-233-8866 Email: bmar@cox.net Store purchased from: Sears Purchase date: 3/3/06 How much did you pay for it? $900 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Investigated burning plastic smell and found wires from the control board melted into other plastic around the door. Searched online and found this site, thank god. Called Sears and they said they can't do anything until Whirlpool recalls them. Called Whirlpool and they denied they make Kenmore products, just some parts, so it's not their problem. Incredible! This, despite the fact inside the dishwasher it says "proudly assembled in Findlay, OH", where Whirlpool makes products, and it's not a secret they, like other manufacturers, make Kenmore products for Sears. Whirlpool denies any responsibility. We need to get this class action lawsuit going before my house burns down. --- Brand: Sears Kenmore dishwasher Model number: 665.16033400 Serial number: FR4502762 Name: Jessica Donehoo Address: 219 Julia Lynn Lane City: Acworth State: Georgia Zipcode: 30102 Phone: 6782555788 Email: gtjdonehoo@yahoo.com Store purchased from: Came with my house Purchase date: Came with my house How much did you pay for it? Came with my house What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control panel caught fire, melted a hole in the front --- Brand: KitchenAid dishwasher Model number: KUDSO1DLSS5 Serial number: FR 3403606 Name: karen miller Address: 6113 Elizabethan Drive City: nashville State: TN Zipcode: 37205 Phone: 615 3546322 Email: ksm558@comcast.net Store purchased from: Cenwood Appliance Purchase date: July 2004 How much did you pay for it? $972.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught fire 10/20/11 What is the extent of your financial damages? we fortunately caught the fire early (kitchen filled up with smoke....plastic burning smell was very strong) We need new control panel but we are afraid to use the dishwasher now...there should be a recall!! --- Brand: KitchenAid dishwasher Model number: KUDI01FLSS1 Serial number: FP1306717 Name: William Dadio Address: 4031 Lantern Pl. W. City: Easton State: PA Zipcode: 18045 Phone: 6105597809 Email: wpdjr@ptd.net Store purchased from: Morris Black Purchase date: 05/2003 How much did you pay for it? $800 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board on top of dishwasher door started smoking and burning, causing severe electrical fire smell throughout the house. --- Brand: KitchenAid dishwasher Model number: Kudso1flbt6 Serial number: fr4601373 Name: Gerald Rickelman Address: 8885 N 1565th City: Effingham State: IL Zipcode: 62401 Phone: 217-536-5138/ Cell 217273-5138 Email: Rislandfour@yahoo.com Store purchased from: Dick Van Dyke / Champaign,IL Purchase date: Dec 05 or 06 How much did you pay for it? 900 estimate What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Main circuit panel failed and cause fire in dishwasher and the push buuton panel on top of the door is burnt --- Brand: KitchenAid dishwasher Model number: KUDP02CRBS1 Serial number: FT1204326 Name: W. Farrell Address: 296 Wentworth Road City: Bolton Valley State: Vermont Zipcode: 05477 Phone: 802-434-6693 Email: wendyinvt@gmail.com Store purchased from: Cocoplum Purchase date: ? How much did you pay for it? ? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? For the 2nd time the control panel appeared to have gone (lights blinking warning code, dishwasher stopped working.) Opened panel to find melted wires and plastic around control panel We feel lucky that it shut down before catching fire. --- Brand: KitchenAid dishwasher Model number: KUDM01FKSS1 Serial number: FM2303399 Name: Sands Address: 39 Grand Regency City: Spring State: TX Zipcode: 77382 Phone: 281-863-3001 Email: bethsands@pol.net Store purchased from: Bayne Appliance Purchase date: 2002 How much did you pay for it? $838 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Today, (10/20/11) heard popping noises and then saw smoke coming from d/w. Opened door and flames shot out, from control board. --- Brand: KitchenAid dishwasher Model number: KUDC03FVSS Serial number: F01520709 Name: Tim Moore Address: 7010 Woodlake Trail City: Montgomery State: Texas Zipcode: 77316 Phone: 2818905581 Email: moorelures@gmail.com Store purchased from: Factory Builder Stores Purchase date: May 2010 How much did you pay for it? 600.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? We bought a KitchenAide package so I am not sure of the price. The heating element caught on fire today. --- Brand: KitchenAid dishwasher Model number: KUDI01TJWH1 Serial number: FM2405731 Name: SALTER Address: 8611 S. KEELER City: CHICAGO State: ILLINOIS Zipcode: 60652 Phone: 773-457-9039 Email: RGRSLTR1@GMAIL.COM Store purchased from: SEARS Purchase date: 8/02 How much did you pay for it? ? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control Panel caught fire --- Brand: Sears Kenmore dishwasher Model number: 66517462300 Serial number: FR3116588 Name: eric tochner Address: 6206 newcastle avenue City: encino State: ca Zipcode: 91316 Phone: 818-344-4536 Email: tochner@sbcglobal.net Store purchased from: Sears Purchase date: 2004 How much did you pay for it? $600 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? dont know - came home and house was filled with smoke --- Brand: KitchenAid dishwasher Model number: KUD101TJWH0 Serial number: FL4835967 Name: Jim MacKay Address: 27 Woodcrest Rd City: Cape Elizabeth State: ME Zipcode: 04107 Phone: 207 799-1737 Email: jbmackay@gmail.com Store purchased from: Sears Purchase date: 2002 How much did you pay for it? 600 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? my wife heard a popping noise and smelled a burning chemical smell. Opened up the dishwasher and the heating element was bright red with some flames. Tried to turn off via the control panel on the front, and smoke came out of the door vents on the side. Smell still in house 24 hours later --- Brand: KitchenAid dishwasher Model number: KUDI01ILBL2 Serial number: FP2806688 Name: Alan Ewing Address: Sundance Cir City: Irving State: TX Zipcode: 75063 Phone: N/A Email: ewingtx@yahoo.com Store purchased from: Lowes Purchase date: 2003 How much did you pay for it? $500 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board fire, was able to stop dishwasher before extensive damage. --- Brand: KitchenAid dishwasher Model number: kudk01tkwh0 Serial number: fl2502835 Name: Justin Walker Address: 14912 Walnut Be City: Midlothian State: VA Zipcode: 23112-2385 Phone: 804 6395114 Email: walkers005@verizon.net Store purchased from: came with house Purchase date: 4/30/2010 How much did you pay for it? came with house What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control panel caught fire and tripped breaker. --- Brand: KitchenAid dishwasher Model number: KUDS01DLSS6 Serial number: FR4503243 Name: Ed McClain Address: 7632 Owens Street City: Arvada State: CO Zipcode: 80005 Phone: 303-420-2252 Email: jetmteam@comcast.net Store purchased from: Appliance Factory Outlet Purchase date: March 24, 2005 How much did you pay for it? $1,000.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? October 5, 2011 - it was late evening when we heard a strange noise coming from the kitchen. When we investigated, there was smoke coming from the dishwasher and spreading into the room. We tried to turn it off but without success, so we had to shut down the power to stop it. By then the burning smell permeated the area and we had to air out the house for hours to even make it breathable. When the repairman came the next day, he discovered the circuit board and associated wiring were completely burned, he took photos as he had never seen such severe damage (he could use them to train new technicians). He didn't know how far the damage would reach, his advice, put the money into a new dishwasher. We are contacting Kitchenaid as we loved the design and features of this dishwasher, however, the fire concern is real. --- Brand: KitchenAid dishwasher Model number: KUD101FLSS1 Serial number: FP1708072 Name: Shawn Lamoureux Address: 1433 NW 112th Way City: Coral Springs State: FL Zipcode: 33071 Phone: 954-757-6599 Email: peyco@bellsouth.net Store purchased from: BrandsMart Purchase date: 06/01/2003 How much did you pay for it? $700-$800 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught fire. --- Brand: KitchenAid dishwasher Model number: KUDP01FL SS1 Serial number: FP2011799 Name: Rich Elkouri Address: 7272 Andover Drive City: Canton State: MI Zipcode: 48187 Phone: 734-748-4143 Email: relkouri@senco.com Store purchased from: Builder Purchase date: 2004 How much did you pay for it? 1200 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Caught Fire --- Brand: KitchenAid dishwasher Model number: KUDP01ILBS5 Serial number: FR3303477 Name: Christopher Grech Address: 1009 Arlington Ave City: La Grange State: IL Zipcode: 60525 Phone: 708-352-2006 Email: CGrech2626@aol.com Store purchased from: Unknown Purchase date: 2006 or 2007 How much did you pay for it? Unknown What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught fire. --- Brand: KitchenAid dishwasher Model number: KUD101FLSS2 Serial number: FP2704617 Name: JOSEPH WILHELM Address: 11 STOWE DR City: SHAMONG State: NJ Zipcode: 08088 Phone: 609.714.3268 Email: jmwilhelm@comcast.net Store purchased from: Lowes Purchase date: 9/05 How much did you pay for it? over $500.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Very smokey and terrible burning smell lingered. We have fans running in the house due to the fumes. We were lucky we weren't asleep. --- Brand: Sears Kenmore dishwasher Model number: 665-17029400 Serial number: FR3601310 Name: CARL PLASS Address: 11902 NW TUALATIN AVE. City: PORTLAND State: OR Zipcode: 97229 Phone: 503-203-1133 Email: stoneguy@comcast.net Store purchased from: SEARS Purchase date: 9/1/04 How much did you pay for it? $500? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? CONTROL BOARD CAUGHT FIRE --- Brand: Sears Kenmore dishwasher Model number: 665.1646330 Serial number: FR2408534 Name: Jason McKay Address: 575 Sandy Flat Mtn. Rd City: Fletcher State: NC Zipcode: 28732 Phone: 828-551-5453 Email: jason@aqf.com Store purchased from: Sears Purchase date: 04/03 How much did you pay for it? $790 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control panel caught fire and melted. Black smoke pouring from the front. --- Brand: KitchenAid dishwasher Model number: KUDP01ILBT2 Serial number: FP2701969 Name: Timothy Bowen Address: 4251 Sheva Lane City: Hamburg State: New York Zipcode: 14075 Phone: (716) 823-1980 Email: TimDianeB@aol.com Store purchased from: Orvilles Appliance Purchase date: 2003 How much did you pay for it? Estimated $700 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? On 9/22/11, Toward the end of its cycle the machine began chattering very loud and had a strong burning smell, the door was extremly hot. Upon inspection smoke was coming out of the front control panel. Machine did shut off when I opened the door and then I turned the breaker off.I took the control panel off the door and found the control board, wiring harness and ribbon cable completly burned. First floor of the house was very smokey and terrible burning smell lingered for days. We have fans running for 36 hours exhausting the house of the fumes. We were lucky we weren't asleep at the time since that is when we normally operate the machine. There is no telling how much damage could have happened to the house and more impotantly to our family of 5. --- Brand: Sears Kenmore dishwasher Model number: 66516354301 Serial number: FR2406763 Name: Thomas Albert Address: 105 Marah Lane City: Greer State: SC Zipcode: 29651 Phone: 864-895-8486 Email: turbinetom@charter.net Store purchased from: Sears Purchase date: June 2004 How much did you pay for it? Don't Recall (~$400?) What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught fire during wash cycle. --- Brand: KitchenAid dishwasher Model number: KUDI0FLBL Serial number: FR2203481 Name: Roger C. Erbe Address: 11800 Hunters Run Drive City: Hunt Valley State: MD Zipcode: 21030 Phone: 410-785-0411 Email: erbe_marybeth@allergan.com Store purchased from: Lowes Purchase date: 7/17/2004 How much did you pay for it? 664.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? flames were shooting out of the dishwasher and smoke billowing out of the front of the dishwasher. Melted black rubber on the inside. --- Brand: KitchenAid dishwasher Model number: KUDS03FTBT3 Serial number: FYO802263 Name: Timothy Shuey Address: 24 Deerfield Lane City: YORK State: PA Zipcode: 17403 Phone: 7173329626 Email: margaretshuey1@gmail.com Store purchased from: Romberger's Appliance Purchase date: 10/06/09 How much did you pay for it? 995. What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? control board failure --- Brand: KitchenAid dishwasher Model number: KUDS301XBT Serial number: F05301535 Name: John Bianchi Address: 91 Walnut West City: Mahwah State: New Jersey Zipcode: 07430 Phone: 201-401-7926 Email: jbianch@optonline.net Store purchased from: All American Appliance Service Purchase date: 1-26-11 How much did you pay for it? $748.00+Tax+Labor What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control Board Fire/Failure --- Brand: KitchenAid dishwasher Model number: KUDR01TJ Serial number: FM1032407 Name: Patricia Ferreira Address: 6131 East Sandra Terrace City: Scottsdale State: AZ Zipcode: 85254 Phone: 480-368-1655 Email: patricia.ferreira@cox.net Store purchased from: Sears Purchase date: 05/24/02 How much did you pay for it? $972.56 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? I smelled something burning in the house. As I entered my kitchen, I noticed black smoke coming out of the handle of the dishwasher, a lot of black smoke! I immediately pressed the cancel button as I dialed 911 on my cellphone to call the fire department. My heart was racing as I was sure my house was about to go up in flames. Luckily it did not, though the fire department checked the cabinetry around the dishwasher unit and they immediately unplugged the dishwasher. They said they hadn't seen anything like it. Luckily I happened to be up that night at 10:30PM when the incident occurred. I usually set the delayed start on the dishwasher and run it in the evening while I'm asleep. If I'd been asleep that night, on the other side of the house, I probably wouldn't have notice until it was too late, and the house was on fire. --- Brand: KitchenAid dishwasher Model number: KUDS01FlwH2 Serial number: FP4202810 Name: Janet Wilson Address: 1015 Clear Creek Dr City: Buhl State: ID Zipcode: 83316 Phone: 208-543-4346 Email: jewilso1@gmail.com Store purchased from: US Appliance Purchase date: 12/2003 How much did you pay for it? $900 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught fire first replaced then within a month quit working and then thermal fuse replaced. Now wire to latch burned. Do not plan on repairing. Will wait to get a new dishwasher. Nothing made by same manufacturer. --- Brand: KitchenAid dishwasher Model number: kuds01ilbl Serial number: FR4301721 Name: Paul Luskey Address: 6919 S Carlinda Ave City: Columbia State: MD Zipcode: 21046 Phone: 4109971329 Email: pluskey@yahoo.com Store purchased from: Bray & Scarff Purchase date: 2004 How much did you pay for it? 800 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Smelled burning plastic from Dishwasher. Turned off breaker. Called extended service contract. Diagnosed as burned control board and harnass. --- Brand: KitchenAid dishwasher Model number: KUDP01ILBL6 Serial number: FR5204865 Name: Gail Dopp Address: 2 Saint Helaine Place City: Greer State: SC Zipcode: 29650 Phone: 8648011080 Email: gbdopp@aol.com Store purchased from: Jeff Lynch Appliance, Greenville SC Purchase date: January 2005 How much did you pay for it? 748.88 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? The evening of August 23rd, we had just started the dishwasher and after about 10 minutes, smoke filled the kitchen, and the dishwasher panel would not light up. We did not see flames or sparks, but only white smoke. Since we couldn't shut it off by using the front touch pad, we had to switch the cirucit breaker off to make sure that the power was not going to the unit anymore. The front and top of the door was quite hot and it smelled like burnt plastic. The repair man came out and said that the control panel on the inside was completely burned up and that the touch panel was melted on the inside. A small portion of the top of the door was also melted. The house smelled like burned plastic for about 3 days. Have already contacted the Consumer Protection Agency. Don't want another KitchenAid product in my house! --- Brand: Sears Kenmore dishwasher Model number: 665.13122K703 Serial number: F00104174 Name: Mark Svenjak Address: 570 Dewey Ave City: Cliffside Park State: NJ Zipcode: 07010 Phone: 201-913-1318 Email: svenjakm@hotmail.com Store purchased from: Sears Purchase date: 5January 2010 How much did you pay for it? $830.31 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? The Kenmore Elite stack # 13122K, after normal use for 1.5 years, control just stops working. The only "cancel" button works to drain the machine. Trying to schedule the service but the service has no clue when they will get the new control board. It appears that they cannot keep up with making the spare parts for this type dishwasher. With so many having same problem this must be a lemon. Is the Whirlpool become, as the some automobile industries of the 80 are such a shame for the American company? I am fortunate that my dishwasher just stop working unlike to others catching on fire. --- Brand: KitchenAid dishwasher Model number: KUDS01FLSS1 Serial number: FM4801991 Name: Bruce Lee Address: 6827 Bugle Ct City: Anchorage State: AK Zipcode: 99508 Phone: 907-244-4380 Email: Bruce.Lee@Alaska.com Store purchased from: Sears Purchase date: 2003 How much did you pay for it? 1250 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control bourd caught fire, melted wiring loom, front panal and damaged counter top- Caught fire 10 min into start cycle --- Brand: Sears Kenmore dishwasher Model number: 66516462300 Serial number: FR2011614 Name: Mike Tayek Address: 2605 Rio Lindo ave City: healdsburg State: ca Zipcode: 95448 Phone: 707 431 1080 Email: mtayek@comcast.net Store purchased from: Sears Santa rosa CA Purchase date: 6/082004 How much did you pay for it? $638 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Kenmore Elite Control board caught on fire while washing dishes. Flames were visible at side of washer door. --- Brand: KitchenAid dishwasher Model number: Kuds301xwh1 Serial number: f10605606 Name: Jill Sturtz Address: 1392 Parker Blvd City: Buffalo State: New York Zipcode: 14223 Phone: 7168376758 Email: JSTURTZ93@YAHOO.COM Store purchased from: Orvilles Purchase date: 03-21-2011 How much did you pay for it? 697.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? I have had it for 4 months service 3 times control panel replaced on July 29,2011 and it is sept 1 and doesnt work again this dishwasher def is the worse dishwasher i have ever owned for the most money. If i dont get it replaced i will be leaving it on the curb of orvilles in buffalo and they can deal with it JUNK --- Brand: KitchenAid dishwasher Model number: KUDS03FTWH3 Serial number: FW2901578 Name: Lisa Patrick Address: 255 E. Imperial Hwy., Suite E City: Brea State: CA Zipcode: 92821 Phone: 714-990-3693 Email: lolmp3@earthlink.net Store purchased from: Best Buy Purchase date: early 2008 How much did you pay for it? 850.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Board just failed yesterday. Assume it's out of warranty as this wasa warranty exchange for a terribly failed LG unit. Everything dead now. Tub had water in it. Husband pulled the board and it clearly is burnt inside right near the thermal fuse which also is spent. We thought about replacing the PC Board but wonder what made it burn in the first place. Feel luck we aren't like many of you whose unit actually caught fire. WHAT DO TO THESE DAYS WITH JUST GARBAGE APPLIANCES BEING MADE BY ALMOST EVERYBODY!!!! WHO MAKES A WORTHY UNIT ANYMORE? (Waiting for Maytag repairman to fix new fridge 2009....since 8/12/11..living out of a cooler still.) --- Brand: KitchenAid dishwasher Model number: kud101tjbt0 Serial number: fl5012658 Name: Amanda Morgan Address: 5575 E Evergreen Blvd. #4104 City: Vancouver State: WA Zipcode: 98661 Phone: (503)860-7876 Email: bakergirl01@comcast.net Store purchased from: Came with unit Purchase date: N/A How much did you pay for it? N/A What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control Panel burned out had it replaced along with the float stop, and now we hear arcing under the unit so we have stopped using it altogether. --- Brand: KitchenAid dishwasher Model number: kuds01flss6 Serial number: fs0120768 Name: Joseph Chuan Address: 851 Via Marquesa City: Camarillo State: CA Zipcode: 93012 Phone: 8052006865 Email: joedaman88@roadrunner.com Store purchased from: Warehouse Discount Center Purchase date: 02/2005 How much did you pay for it? 1400 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Door counterweight broke without warning and door opened with tremendous force. Had my child been standing next to the dishwasher, she would have been critically injured. --- Brand: KitchenAid dishwasher Model number: KUDS01FLSS6 Serial number: FR4614215 Name: Steven Clary Address: 203 Webster Street City: Petaluma State: CA Zipcode: 94952 Phone: 707-773-2836 Email: steveclary@gmail.com Store purchased from: Sears Purchase date: 4/19/05 How much did you pay for it? $1241.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? We heard a popping noise from the kitchen on 8/31/2010. It happened again and we smelled smoke. We rushed into the kitchen to find smoke billowing out of the dishwasher. I opened the door and the smoke was coming out of the right-side door vent. I pushed the Cancel button, left the door open, and aired out the kitchen. We had a repairman come out and give us a $400 estimate to replace the control panel and accompanying fuse. I bought the parts online, instead, for $80 and installed them myself. The dishwasher tries to work now, but stops mid-cycle with the 7 blinking lights, showing a heat sensor malfunction. Another repairman came out twice (for $85) to fix it and left shrugging his shoulders. He said there's nothing wrong with it...just doesn't work. Nice --- Brand: KitchenAid dishwasher Model number: kudp01lwh3 Serial number: fp4602729 Name: Rebecka Friedmann Address: 18252 SW 94 Court City: Miami State: FL Zipcode: 33157 Phone: 305-588-1145 Email: rebecka@imagepro.biz Store purchased from: Brandsmart USA Purchase date: January 2004 How much did you pay for it? $659 ? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Turned on machine and a bit after we heard a loud noise then black smoke came of of the front panel and we could see fire inside. --- Brand: KitchenAid dishwasher Model number: KUDP01ILWH2 Serial number: FP2602517 Name: James Heyman Address: 5177 SE 16th drive City: Gresham State: Or Zipcode: 97080 Phone: 503-669-8834 Email: HEY__MAN@MSN.COM Store purchased from: Came with house but I believe Home Depot Purchase date: 2004 How much did you pay for it? @750 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? control board burnt out. Machine wouldn't work, took off the front panel to find the control board had burnt out which tripped the circuit breaker. Luckily there was no fire, only the burnt elictrical smell. --- Brand: KitchenAid dishwasher Model number: KUDP01ILWH2 Serial number: FP2703355 Name: Mark Address: Riekert City: Pickerington State: OH Zipcode: 43147 Phone: 740-964-6930 Email: mwriekert@hotmail.com Store purchased from: Lowes Purchase date: Spetember 6, 2004 How much did you pay for it? $547.98 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught fire and melted in the area of the thermal overload on August 27, 2011. Have had to replace the thermal overload 3 times since I have owned the unit, which I attributed to trying to run the heated dry cycle. I finally just quit trying to run the heated dry. I have been very dissatisfied with this dishwasher. We were not home when this happened. --- Brand: KitchenAid dishwasher Model number: KUD101TJWH0 Serial number: FM0240391 Name: RHONDA YENNEY Address: CASTLEROCK City: WENATCHEE State: WA Zipcode: 98801 Phone: N/A Email: CREMYENN@NWI.NET Store purchased from: SEARS Purchase date: NOVEMBER 2001 How much did you pay for it? $600 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? The control board caught on fire, we smelled the burnt electrical, dishwasher stopped working. I was troubleshooting, and found this!! Now what? --- Brand: KitchenAid dishwasher Model number: 665.13129K702 Serial number: FY2601084 Name: DC Bailey Address: 9036 Denne St City: Livonia State: MI Zipcode: 48150 Phone: 734-425-4549 Email: polish.diane@gmail.com Store purchased from: Sears Purchase date: 07-01-09 How much did you pay for it? 944.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board overheated. --- Brand: KitchenAid dishwasher Model number: KUDI01ILBL6 Serial number: FS0721480 Name: JOSEPH M. SMITH Address: 9302 BAHIA LOOP City: LAND O LAKES State: FL Zipcode: 34639 Phone: 813-996-6147 Email: bahia@ix.netcom.com Store purchased from: HOME DEPOT, I THINK Purchase date: 2009 How much did you pay for it? 650.00 (?) What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? STARTED A LOAD OF DISHES AND ABOUT 10 MINUTES IN IT MADE A CLICKING SOUND THEN WHITE SMOKE STARTED POURING OUT OF THE TOP OF THE DOOR. --- Brand: KitchenAid dishwasher Model number: kuds01ilb53 Serial number: fro202666 Name: Dan Ogurek Address: 600 N. Deerpath Drive City: Vernon Hills State: IL Zipcode: 60061 Phone: 847-367-5511 Email: doger183@gmail.com Store purchased from: unknown Purchase date: unknown How much did you pay for it? unknown What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control panel caught fire on 2 of these units. What is the extent of your financial damages? We replaced one dishwasher that burnt up about 8 months ago. The second one(same model) started fire about 5 days ago and I am trying to advise Kitchen Aid of the hazard. They dont seem to be very responsive even though we had this happen to 2 different dishwashers --- Brand: KitchenAid dishwasher Model number: KUDP01FLBT6 Serial number: FR4101151 Name: Jeff Fisher Address: 310 Haynie Road City: Moreland State: Ga Zipcode: 30259 Phone: 770-328-4620 Email: jeff@fisherdesigns.com Store purchased from: Applience Smart Purchase date: 2006 How much did you pay for it? about $1000 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Heating Element Melted. Replaced 2 times 2007 & 2009. The Heating element wires melted. The 8/18/11 the control board computer caught fire. The unit was removed from home as it was unsafe. What is the extent of your financial damages? Cost of washer ($1000), Parts for numbers repairs ($150) and cost of replacement washer ($750) = $1900.00 This is only due to the fact that we were home when all fires including the last one, if not it would be the cost of the house ($400K) --- Brand: KitchenAid dishwasher Model number: KUDC03FUSS5 Serial number: F10102670 Name: Lance Wilson Address: 211 W. Porter Run Dr. City: Collierville State: TN Zipcode: 38017 Phone: 901-853-0542 Email: lancelamar340@yahoo.com Store purchased from: BEST BUY Purchase date: 1/31/2011 How much did you pay for it? 499 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? heating element burned/broke --- Brand: KitchenAid dishwasher Model number: KUDS01IJBL0 Serial number: FM0323853 Name: Carol Anne Everett Address: 2409 Jacks View Ct City: Snellville State: United States Zipcode: 30078 Phone: 770 985 1316 Email: carolaeverett@comcast.net Store purchased from: Sears Purchase date: approx 2006? How much did you pay for it? about $700 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? About 10 minutes after turning the dishwasher on I heard some ticking-type sound and then a loud pop. I went over to see what it was and a bright spark jumped between the door and underside of the cabinet and then flames and smoke started shooting up at the top of the door. I opened the door to make it cut off, then thick black smoke started pouring out of it on the top right edge of the door and about 2-3 inches to the left of the "start" button. My son ran down to the control panel and shut the power off to it and I doused the flames with a box of baking soda. It still smoked some and eventually stopped, but my entire downstairs still has an overwhelming stench of an electrical fire. This happened so quickly and I'm sure that my house would have been severely damaged by fire had I not been in the same room at the time of the incident. What is the extent of your financial damages? Because I was literally across the room and heard it immediately, I am only out the cost of the dishwasher. I always cut it on before bed or when we leave to go out. Never again. This is what nightmares are made of! --- Brand: KitchenAid dishwasher Model number: KUD101FLBL2 Serial number: FR4202266 Name: SUE Hogan Address: 136 Davenport Road City: Kennett Square State: PA Zipcode: 19348 Phone: 484 732-8013 Email: dhogan1000@verizon.net Store purchased from: unknown Purchase date: 2004 How much did you pay for it? unknown What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Dishwasher filled the house with smoke, burnt rubber smell, had the fire department come out. Opened the front door and found that the wires, plastic was melted and there was black soot all over the inside of the door. The cabinet that surrounds the dishwasher also had black smoke soot on it --- Brand: KitchenAid dishwasher Model number: KUDP01FLWH6 Serial number: FR4501399 Name: Sharon Martinez Address: 3041 Waters Meadow Trail City: Ann Arbor State: MI Zipcode: 48103 Phone: 734-474-1443 Email: 2smart4U2@SBCGLOBAL.net Store purchased from: George's Purchase date: June 2006 How much did you pay for it? $800 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control panel stopped working and hardly used. Water back up and leakage. --- Brand: KitchenAid dishwasher Model number: Kudc03fvss4 Serial number: F01901587 Name: Jennifer Van Lear Address: 17423 203rd St. E. City: Hastings State: MN Zipcode: 55033 Phone: 6514378784 Email: Vanlear001@aol.com Store purchased from: Warners Stellian Purchase date: 5-13-10 How much did you pay for it? 799.95 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Bottom plastic is burned and fell off while we were sleeping!! --- Brand: KitchenAid dishwasher Model number: kudi01tjwh0 Serial number: fm1548640 Name: Jody Myers Address: 441 S MISSISSIPPI AVE City: Morton State: IL Zipcode: 61550 Phone: 3093230302 Email: jodyamyers@hotmail.com Store purchased from: ? Purchase date: ? How much did you pay for it? ? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught on fire --- Brand: KitchenAid dishwasher Model number: KUDX01FLSS5 Serial number: FR2806783 Name: Tammy Miceli Address: 101 Roxborough Pl City: Inverness State: IL Zipcode: 60010 Phone: 630-774-6919 Email: miceli5@sbcglobal.net Store purchased from: ABT Electronics Purchase date: 03/2004 How much did you pay for it? $750.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? on 8/3/11 I started my dishwasher. Around 15 minutes later, I smelled melting plastic. I saw black smoke coming from the vents of the diswasher. I pressed cancel and nothing happened. I opened the diswasher door and the water did not stop spraying. I tried to cancel several times and nothing happened. Finally I unplugged the dishwasher to stop it. It still smells of burnt plastic five days later. --- Brand: KitchenAid dishwasher Model number: KUDPO1IL Serial number: FP1103324 Name: Frank cerauli Address: 3503cardinal lane City: Spring grove State: Illinois Zipcode: 60081 Phone: 815 678 4604 Email: F.Cerauli@frontier.com Store purchased from: Purchased with new house from builder Purchase date: April 2003 How much did you pay for it? $533.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? WAsher was operating last evening, August 8, 2011 when suddenly smoke came out of the front right panel area. This was followed by a loud popping sound and flames. After this came a lot more smoke and a very strong odor of electrics burning up. --- Brand: KitchenAid dishwasher Model number: KUDS01IJWH0 Serial number: FM0526687 Name: Sherri Taggart Address: 24616 Emerald Ln. City: Lakeville State: MN Zipcode: 55044 Phone: 952-469-4559 Email: lstaggart@aol.com Store purchased from: Warner's Stellian Purchase date: 2/26/02 How much did you pay for it? $749.95 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? On 8/5/11, dishwasher made a funny sound and smoke started pouring out the top on each side. Control board had caught fire. What is the extent of your financial damages? dishwasher is destroyed ($750). Was able to turn off circuit breaker before any more damage was done. --- Brand: KitchenAid dishwasher Model number: KUDL01FLSS6 Serial number: FR5010531 Name: Joanie Schulte Address: 2003 390th St City: Westside State: IA Zipcode: 51467 Phone: 712 663 4413 Email: scangal@hotmail.com Store purchased from: NEBRASKA FURNITURE MART Purchase date: 7/2/05 How much did you pay for it? 744.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? 8-2-2011 @ 15min after starting the dishwasher, smelled electrical fire saw smoke - opened the dishwasher, it continued to run...pressed the cancel button, would not turn off-- had to flip the breaker to get it to shut off & it eventually stopped smoking. The control board is what caught fire. --- Brand: KitchenAid dishwasher Model number: KUDS01FLSS Serial number: FR4513044 Name: Paulette Gerry Address: 36 Evergreen City: Stoneham State: ma Zipcode: 02180 Phone: 781 438-7305 Email: paulette88@comcast.net Store purchased from: Doyon's Purchase date: Jan 4, 2005 How much did you pay for it? 1009.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? I have been smelling burning for the last month. However this LAST time I ran the dishwasher the house filled with a very strong smell electric burning. I have since shut the electricity off and am contacting the manufacture. I am POSITIVE the same issue has happend. THis would be the second time my electronics have been replace. --- Brand: KitchenAid dishwasher Model number: KUDR01TJBLO Serial number: FM0829059 Name: Lori Mullin Address: 201 River Inlet Rd City: Suffolk State: VA Zipcode: 23434 Phone: 7579233737 Email: mullin5@verizon.net Store purchased from: unknown Purchase date: 1/2003 How much did you pay for it? 650.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? aprox. 10 min into cycle popping noises, smoke, flames from control board. Had to turn off circuit breaker. Board totally fried, burned through to back. Kitchenaid offer is for us to buy replacement from them for 600.00 (I can buy that model cheaper online myself!!!) or will give us $75.00 if we give them the old one. --- Brand: KitchenAid dishwasher Model number: kud1011lbl1 Serial number: fpo307255 Name: shelby appleton Address: 122 foxtail pass City: acworth State: GA Zipcode: 30101 Phone: 6785745059 Email: sgappleton1@gmail.com Store purchased from: Lowes Purchase date: 4-21-03 How much did you pay for it? 627.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? very bad smell..stop at once...and unplug --- Brand: KitchenAid dishwasher Model number: KUDP01ILBS6 Serial number: ????????? Name: Zito Address: 1 Steere Road City: Cumberland State: RI Zipcode: 02864 Phone: 4012251778 Email: russ.zito@cox.net Store purchased from: Wickford Appliance Purchase date: 2005 How much did you pay for it? $700 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Board is charred and burnt, burning smell of melted plastic in the house. --- Brand: Sears Kenmore dishwasher Model number: 587-1517 Serial number: TH51446755 Name: Gina Stadler Address: 28496 Lakeside Drive City: Lindstrom State: MN Zipcode: 55045 Phone: 651 257-6494 Email: gstadler@yahoo.com Store purchased from: Sears Purchase date: 2005 How much did you pay for it? $500 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Started my dishwasher and went into another room. My son came upstairs and said he smelled something burning. The smell was coming from the dishwasher so I opened the door to stop the cycle. When I closed the door again, the control boards lights all lit up and it started to smoke. I quickly went and shut off the breaker. When I took apart the control panel and cover, I saw a black, burnt spot on the control board along with burnt connectors on the wire harness and a charred spot on the front top of the stainless steel door just below the control panel. I am going to contact Sears for a replacement as this should not have happened. I'm also contacting ESA and anybody else I can to report this and get it fixed. --- Brand: KitchenAid dishwasher Model number: KudP01ILBL1 Serial number: 8531530 Name: Jeff Kitzer Address: 3316 SW 141st ST City: Ellendale State: MN Zipcode: 56026 Phone: 507-381-1114 Email: jkitzer@yahoo.com Store purchased from: Sorensons Appliance Purchase date: 2-21-03 How much did you pay for it? 650 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control Board Caught Fire --- Brand: KitchenAid dishwasher Model number: KUDP02CRB52 Serial number: FT3604891 Name: John Rolf Address: 1402 Oakwood Dr. City: Polk City State: IA Zipcode: 50226 Phone: 515-491-8582 Email: JC2.ROLF@GMAIL.COM Store purchased from: Came with new house Purchase date: 2007 How much did you pay for it? Est. 800 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? On two occasions the circuit board has failed. Many weeks of downtime on unit. Can not get part since June 2nd. --- Brand: KitchenAid dishwasher Model number: KUDSO1DLSSO Serial number: FM4004833 Name: RADA NIKOLICH Address: 315 APPLETON DR City: VERNON HILLS State: IL Zipcode: 60061 Phone: 847 549 7972 Email: NIKORADA@YAHOO.COM Store purchased from: HOME DEPOT EXPO Purchase date: 2003 How much did you pay for it? 900.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? CONTROL BOARD SMELL ELECTRICAL BURN AND BLACK SMOKE --- Brand: KitchenAid dishwasher Model number: KUDIO1ILBL6 Serial number: FS0721321 Name: Roger and Debra Brick Address: 11979 LIV 2355 City: Chillicothe State: MO Zipcode: 64601 Phone: 660-646-3064 Email: rbrick@greenhills.net Store purchased from: Livingston County TV and Appliance Purchase date: April 1, 2005 How much did you pay for it? approximately $650.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Ten minutes after starting the dishwasher smoke and flames came out of the right side of control panel. Fortunately I was only a few feet away and turned it off. --- Brand: Sears Kenmore dishwasher Model number: 665.17023403 Serial number: FT1702542 Name: Joe Ceretti Address: 47 Strachan St E City: Hamilton State: ON Zipcode: L8L 3M3 Phone: 905-741-6933 Email: joe@ceretti.com Store purchased from: Sears Purchase date: 2006 How much did you pay for it? $600 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? The heating element burned a hole clear through the tub in the bottom. I am just glad it didn't burn my house down! --- Brand: KitchenAid dishwasher Model number: kuds01djwh0 Serial number: fm1010172 Name: S. Webster Address: 2614 Calle Onice City: San Clemente State: CA Zipcode: 92673 Phone: 949-492-8097 Email: swebster1000@gmail.com Store purchased from: Pacific Sales Purchase date: 2006? How much did you pay for it? 1050 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught fire and flames came out of front. The house was filled with smoke and a horrible smell of burn electronics. --- Brand: KitchenAid dishwasher Model number: KUDI01ILBL1 Serial number: FP1919210 Name: R.M. Cox Address: 103 Wensley Corner City: Peachtree City State: GA Zipcode: 30269 Phone: 770-632-6221 Email: raycox.cox@gmail.com Store purchased from: --- Purchase date: 6/10/2003 How much did you pay for it? $700 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught fire, smoke filled kitchen, had to call 911 and fire department to pull dishwasher out of house. --- Brand: KitchenAid dishwasher Model number: KUDK02CRBS1 Serial number: FT0101563 Name: KATHY AND DANA RAPP Address: 714 SHIPPEE RD City: READSBORO State: VT Zipcode: 05350 Phone: 802-423-5069 Email: 714shippee@gmail.com Store purchased from: Sears Purchase date: January 2006 How much did you pay for it? $750.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? After 10 minutes into cycle, i smelled a burning smell and turned off machine. i found your website and called Whirlpool. Eva said they would pay for a technian. technian said the control panel melted and could've started a fire. he also said not to replace the panel as it may happen again. --- Brand: KitchenAid dishwasher Model number: KUDI0FLSS5 Serial number: FR3207063 Name: Elizabeth Jett Address: 7962 SE Osprey Street City: Hobe Sound State: FL Zipcode: 33455 Phone: 772-323-9278 Email: lizjett@bellsouth.net Store purchased from: Jetson Purchase date: 3-16-05 How much did you pay for it? 715.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Burning smell after dishwasher was turned on. Not involing element, since water was in bottom. waher would not shut off. pulled plug. Burning smell from inside door, smelled door vent to determine. --- Brand: KitchenAid dishwasher Model number: KUDS01FLSS5 Serial number: FR2807424 Name: Liley Address: City: State: NC Zipcode: 27619 Phone: Email: lileypads@gmail.com Store purchased from: Appliance store in Durham NC Purchase date: 9/2004 How much did you pay for it? -------- What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Turned on the dishwasher before I left the house for over four hours. When I arrived home the house smelled like something was burning and the dishwasher was still on. I opened the door and it continued to run until I turned off the breaker. KitchenAid sent someone out to look at it. He had me turn on the breaker and it started again - now more bad smoke smell in the house.The control board inside was burned (I do have pictures). After almost a week of waiting to hear back from KitchenAid they said they would give me 15% off another KitchenAid dishwasher. Ha! I don't think so! I'd buy a GE or some other brand who actually does a recall and will notify people of a danger. Very sad they will allow this to continue. --- Brand: KitchenAid dishwasher Model number: KUDS01DLSP5 Serial number: FR3401366 Name: Paula Harris Address: 554 Seventh Street West City: Sonoma State: CA Zipcode: 95476 Phone: (707) 935-1903 Email: Pkvella@yahoo.es Store purchased from: McPhails Purchase date: October, 2004 How much did you pay for it? $1,074 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? I very recently suffered two substantial ELECTRIC SHOCKS from my 2004 KitchenAid dishwasher when I opened the door handle. I called KichenAid and they arranged for a local technician to come and inspect the appliance. He had a meter which made a beeping sound, which meant it detected electrical problems in the front control panel. As a special option, I had purchased the dishwasher with a cobalt blue door panel, which has a metal strip at the controls. The technician that when I opened the door, my thumb had touched the metal part and caused a circuit that had given me the electric shocks. Next, when he attempted to start the dishwasher, it began to spew out FOUL-SMELLING BLACK SMOKE, and then suddenly TWO LARGE FLAMES shot out of the right side of the control panel. The technician had to put out the fire. Thank heavens he was here, and that I wasnt asleep or out when the fire started. The inspector technician told me to immediately turn off the power to the dishwasher and not to use appliance again as the control panel was burned out he said the dishwasher was completely unsafe and if used, it would - in his words - TORCH THE HOUSE. I have lost all faith in KitchenAid - they have done nothing more so far except to maybe reimburse a small amount for hauling costs as they said the appliance need to go to scrap and no recycling as it was a hazard. I faxed all the information to the company's safety department but so far haven't heard back. I have had to purchase a new dishwasher (different brand). It's terrifying to realize that so many people have such dangerous appliances in their homes. --- Brand: KitchenAid dishwasher Model number: KUDP02CRBL2 Serial number: FT3904610 Name: Marcia Abbott Address: 26003 Tourelle Pl. City: Valencia State: CA Zipcode: 91355 Phone: 661-254-2649 Email: abbott_marcia@yahoo.com Store purchased from: Warehouse Discount Center Purchase date: 10/2006 How much did you pay for it? $829.98 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board component burned, but did not catch fire. Unit would not operate. Replacement had no effect; serviceman determined control panel overlay also defective. Numerous defective replacements. Dead dishwasher since 01/27/2011. Many unfilled promises about waiting for investigation and/or backordered parts. --- Brand: KitchenAid dishwasher Model number: KUDM01TJBT0 Serial number: FL2617102 Name: Virginia O'Beirne Address: 16848 Arbor Creek Dr City: Plainfield State: Il Zipcode: 60586 Phone: 815 577-7775 Email: mikeob@ameritech.net Store purchased from: Sears Purchase date: 7/2001 How much did you pay for it? 799.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control Panel made a loud pop and circuit board & ribbon caught on fire. Everything inside the control panel is charred! Had we not been alerted by the loud noise our house would have probably burned down because the fire was right next to a wood cabinet. Thank God we have a granite counter top--although it too is charred!!!! --- Brand: KitchenAid dishwasher Model number: KUD101TJBL0 Serial number: FL4835466 Name: Kathleen Address: Velez City: Queens Village State: NY Zipcode: 11427 Phone: 718-776-2805 Email: kathleenavelez@gmail.com Store purchased from: PC Richard Purchase date: 2004 How much did you pay for it? $500 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Without any notice this dishwasher went on fire at the Control Panel on the right side of the dishwashwer. There were blue/white flames, and popping noises followed by heavy black thick smoke that smelled like plastic burning. Would have burned the house down had we not been home. --- Brand: KitchenAid dishwasher Model number: KUDM01TJWH0 Serial number: FL3930951 Name: Barbara K Granickas Address: 157-24 100th street City: Howard Beach State: new york Zipcode: 11414 Phone: 7188356553 Email: robinhood61@att.net Store purchased from: PC Richards and sons Purchase date: sept 2001 How much did you pay for it? 800 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control panel on front of dishwasher burned and melted counter top. We were lucky it didn't burn house down --- Brand: KitchenAid dishwasher Model number: KUDS011JBS1 Serial number: FM2504350 Name: David A. Jordan Address: 437Fieldstone Dr. City: Burlington State: NC Zipcode: 27215 Phone: 336.584.0185 Email: wmj@triad.rr.com Store purchased from: Wooten Appliance, Burlington, NC Purchase date: 24 July, 2002 How much did you pay for it? $899.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught fire at beginning of wash cycle. Smoke and flames came from right side of control panel. Flames and smoke finally stopped after dishwasher was opened to interrupt the power. Smell of burned plastic lingers. Just thankful that my daughter was in the kitchen, saw the smoke and flames, and notified me. Husband has removed the front panel and the entire circuit board is burned, some parts melted. Also needed to pump out water in bottom of dishwasher after removing dishes. --- Brand: Sears Kenmore dishwasher Model number: 665.17389300 Serial number: FR2805940 Name: Douglas Fowler Address: 1416 Kipling Lane City: Ponte Vedra State: FL Zipcode: 32081 Phone: 904-687-4406 Email: wdfowler3@bellsouth.net Store purchased from: Sears Purchase date: June 2004 How much did you pay for it? 500 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Pump failure caused flood 2006...repaired Control Board fire...July 2011 --- Brand: Sears Kenmore dishwasher Model number: 665-1719000 Serial number: FK3801347 Name: James Ihde Address: 1002 Ferndale Ln City: Richmond State: Texas Zipcode: 77406 Phone: 832-228-8971 Email: ArmitageID@gmail.com Store purchased from: In Home Purchase date: In Home How much did you pay for it? In Home What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Went to run a load of dishes and started smelling an electrical burning smell. Went back into the kitchen and there was white smoke coming out of the dishwasher. Opened the dishwasher and there is pooled water in the tub than wont drain away. Control board is no longer responsive. --- Brand: KitchenAid dishwasher Model number: KUDP01DLBT5 Serial number: FR3201424 Name: David Golda Address: 137 Baldwin Rd City: Warwick State: RI Zipcode: 02886 Phone: 401-823-1147 Email: dgolda7@verizon.net Store purchased from: Wickford Appliance Purchase date: November 2004 How much did you pay for it? $699.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Dishwasher would not shut off even after hitting the cancel button, still ran also opened up door and would continue to run. Had to shut dishwasher from the circuit breaker. --- Brand: KitchenAid dishwasher Model number: KUDS01IJWH0 Serial number: FL4824441 Name: Loren B Address: call me City: Battle Ground State: WA Zipcode: 98604 Phone: 360843onetwothreefive Email: call me Store purchased from: don't recall Purchase date: July 2002 How much did you pay for it? at least $650 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board burned at K2 relay. Luckily I was home and standing in the kitchen when I smelled hot electronics. Opened dishwasher, motor stopped. Closed door and motor started but smoke immediately started pouring out the upper dishwasher door. I opened door and quickly went to turn off curcuit breaker. Took dishwasher door apart and discovered the suspected burnt circuit board. --- Brand: KitchenAid dishwasher Model number: KUDPO1FLSS5 Serial number: FR2603031 Name: Tom Packard Address: 771 West Shore Drive City: Somerset State: WI Zipcode: 54025 Phone: 612-247-8924 Email: tjpackard@yahoo.com Store purchased from: don't remember Purchase date: approx. 2003 How much did you pay for it? don't remember What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? 3 times I have had to stop the machine after smoke appeared from the back of the dishwasher. The heater element seals leak and this leads to corrosion of the terminals which generates heat and burns and melts the plastic nuts holding it in place. Luckily we were home when this happened or a fire would have started. The circuit board may not be the only design defect in this machine. Now our dishwasher has stopped with the same problem, but after replacing the burnt terminal nuts the maching will not run. Repair service to be made next week. I may just replace the unit because of the defective design and never buy or recommend a Sears, Kitchenaid or Whirlpool unit again. If they won't recall their defective products, then we can't rely on them. --- Brand: Sears Kenmore dishwasher Model number: 665.174623000 Serial number: FR3318038 Name: Rich Ryan Address: 5507 Silver Birch Ln City: Midlothian State: VA Zipcode: 23112 Phone: 804 378-6722 Email: tmshokie@gmail.com Store purchased from: Sears Purchase date: 8/2004 How much did you pay for it? Around $600 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Smoke filled the room, front of the dishwasher has significant burn marks, unit stopped working mid cycle and the control board is burned and melted. --- Brand: KitchenAid dishwasher Model number: KUDP01DLBS6 Serial number: FR4301623 Name: W. Elder Address: 67 Spring Hill Dr. City: Woolwich Twp. State: New Jersey Zipcode: 08085 Phone: 6093139971 Email: stzomah@comcast.net Store purchased from: Sears Purchase date: Sept 2003 How much did you pay for it? 850.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board fire. Unit was running and white smoke began coming from the top right side of the door. We attempted to shut down the unit by opening the door but it would not stop and water was spraying. We closed the door and watched as the smoke became black. Soon after the black smoke, a blue arc flash came from the top right hand side of the door. I immediately ran to the basement and located the breaker. Opening the breaker was the only way to shut the unit down. I am an electrical engineer so I opened the unit to see if I could fix the board. The board is badly burn with burnt components dislodged from the board. The power connector is burnt and melted. I used a shop vac to draw the water out of the bottom of the unit. The house still smell of burnt electronics. We have a pet bird that could have been killed by the smoke. I will remove and replace with another brand. This definitely could have been a disaster and Whirlpool should be held responsible. --- Brand: Whirlpool dishwasher Model number: DU925QWDQ3 Serial number: FE4702626 Name: Mark Morra Address: 5650 Sally Rd City: Clarkston State: MI Zipcode: 48348 Phone: 248-396-8039 Email: m.a.morra@comcast.net Store purchased from: came with home Purchase date: unknown How much did you pay for it? came with house What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board overheated, burned, melted plastic and left soot on front of dishwasher. Fire did not spread beyond this. Damage in area of what appears to be relays and, ironically, the fuse. --- Brand: KitchenAid dishwasher Model number: KUDS25SH Serial number: FK2316074 Name: Theresa Address: ------ City: ------- State: Ohio Zipcode: ------- Phone: 614-332-9936 Email: theresa_o@att.net Store purchased from: ApplianceSmart Purchase date: 04/14/2001 How much did you pay for it? $549.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? In January 2011 approximately 20 minutes into the cycle we heard a loud pop and my husband saw a blue spark shoot out from the control board. The dishwasher completely stopped with no power. Luckily we were in the kitchen when it happened and my husband immediately opened the door. After letting the dishwasher cool down my husband removed the control panel and the control panel was fried, looking pretty much like the pictures on this site. Since it was no longer under warranty we putchased the control board and installed it, ran perfect for 6 months and then on 6/20/2011 it happened again and luckily we were home again. We were going to just purchase another Kitchenaid dishwasher because I really loved this model but after coming across this site I'm sort of afraid to purchase anything by Whirlpool. --- Brand: KitchenAid dishwasher Model number: KUDP0 Serial number: FR2202734 Name: Karen Peterson Address: 10 Togus Rd. City: Chelsea State: Maine Zipcode: 04330 Phone: 582-1305 Email: cony108@roadrunner.com Store purchased from: Sears Purchase date: August, 2004 How much did you pay for it? $600 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Electrical smell started coming from the control panal. Thankfully we noticed the smell and turned it off, but know we have to wash our dishes by hand. --- Brand: KitchenAid dishwasher Model number: KUDI02IR Serial number: FT0605466 Name: Elisa Margolis Address: 4422 Bagley Ave #309 City: Seattle State: WA Zipcode: 98103 Phone: 404 7864407 Email: Elisa_Margolis@yahoo.com Store purchased from: came with condo Purchase date: came with condo How much did you pay for it? came with condo What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught on fire. Smell of electrical smoke filled condo. --- Brand: Sears Kenmore dishwasher Model number: 587.1517 Serial number: TH51770266 Name: Christine Livingston Address: 124th St E City: Boney Lake State: Washington Zipcode: 98391 Phone: 2533212178 Email: Ecco416@hotmail.com Store purchased from: Sears Purchase date: May 31, 2005 How much did you pay for it? about $500 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control Board caught on fire. We were leaving for the evening, and getting in the car when my son ran out to the car to say the dishwasher was smoking. It hadn't run since 11 am, and it was smoking. We ran in the house to see. The control Panel was smoking through the front. My husband shut the breaker and disassembled the diswasher to get inside the control panel. It was melting the plastic. He snuffed out the fire. Had we left the whole house would have burnt down, and the unit wasn't even running. I called Sears, and Kenmore to get the run around. They want to charge a fee of $109 just to come and look at the unit then determine what needs to be done. But as I've seen with other peoples testimonies, I don't want to go that route. It looks like they aren't taking responsibility for this. I filed a claim with their Claim dept. --- Brand: Sears Kenmore dishwasher Model number: 66517052400 Serial number: FR4004116 Name: D & S Feuling Address: S78 W20553 Monterey City: Muskego State: WI Zipcode: 53150 Phone: 262-501-8258 Email: lartuen@wi.rr.com Store purchased from: Sears - Southridge Purchase date: 9/2005 How much did you pay for it? $850 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control Board caught fire, melted front and small flames from vent before power switch was shut off --- Brand: KitchenAid dishwasher Model number: KUDS01DLSP5 Serial number: FR3401366 Name: Paula Harris Address: 554 Seventh Street West City: Sonoma State: CA Zipcode: 95476 Phone: 707 935 1903 Email: Pkvella@yahoo.es Store purchased from: McPhails Purchase date: 10/09/2004 How much did you pay for it? 1,074 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? I very recently suffered two substantial ELECTRIC SHOCKS from my 2004 KitchenAid dishwasher when I opened the door handle. I called KichenAid and they arranged for a local technician to come and inspect the appliance. He had a meter which made a beeping sound, which meant it detected electrical problems in the front control panel. As a special option, I had purchased the dishwasher with a cobalt blue door panel, which has a metal strip at the controls. The technician that when I opened the door, my thumb had touched the metal part and caused a circuit that had given me the electric shocks. Next, when he attempted to start the dishwasher, it began to spew out FOUL-SMELLING BLACK SMOKE, and then suddenly TWO LARGE FLAMES shot out of the right side of the control panel. The technician had to put out the fire. Thank heavens he was here, and that I wasn't asleep or out when the fire started. The inspector technician told me to immediately turn off the power to the dishwasher and not to use appliance again as the control panel was burned out he said the dishwasher was completely unsafe and if used. it would - in his words - "torch the house." It's terrifying to realize that so many people have such dangerous appliances in their homes. --- Brand: KitchenAid dishwasher Model number: KUDSO1FLBLO Serial number: FM4301813 Name: John Mendel Address: 4 Locksley Court City: Phoenix State: MD Zipcode: 21131 Phone: 410-667-6441 Email: kathbrennan@yahoo.com Store purchased from: Came with home Purchase date: 2003 How much did you pay for it? Came with home What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? About 1/2 hour after starting the dishwasher we smelled the control panel melting. We turned off the circuit breaker and took off the front panel to find the panel was black/burned. --- Brand: Sears Kenmore dishwasher Model number: 665.17512201 Serial number: FP1711534 Name: Fred Address: Hellrich City: Annapolis State: MD Zipcode: 21403 Phone: 703-696-5117 Email: fvh42@verizon.net Store purchased from: Sears, Annapolis, MD Purchase date: 06/11/2003 How much did you pay for it? 449.99 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught fire. I was in the kitchen and heard loud pop and saw smoke coming from the diswasher door. I tried to shut off the dishwasher by opening the door, but it would not shut off. The only way to cut off the power and stop the burning was to shut off he power at the house breaker panel. Luckily I was home at the time to shut off the power before the wood counter caught fire. The circuit board was significantly burned and melted. --- Brand: KitchenAid dishwasher Model number: KUDPO1ILWH6 Serial number: FR4502963 Name: ED BRESNAHAN Address: 15 WILLARD AVE City: WORCESTER State: MA Zipcode: 01602 Phone: 508 7570052 Email: ORHTHRIFTY@AOL.COM Store purchased from: ACOIN'S Purchase date: 2003?? How much did you pay for it? 600?? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? HEAVY SMOKE AND UNCONTROLLED UNTIL CIRCUIT BEAKER WAS SHUT OFF. STILL SMOKES WHEN BREAKER IS TURNED BACK ON. --- Brand: KitchenAid dishwasher Model number: KUDI01ILW6 Serial number: FSI522987 Name: Katharine D Wood Address: 1118 Bluestone River Way City: Bakersfield State: California Zipcode: 93311 Phone: 661-431-7536 Email: ddwoodand4@sbcglobal.net Store purchased from: Lowes Purchase date: 2008 How much did you pay for it? about $500 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? I heard a pop and then smoke was coming from the right side of the control pad. It burnt through the plastic on the outside front of the dishwasher. --- Brand: KitchenAid dishwasher Model number: KUDP01FLWh6 Serial number: FS1302991 Name: Serena Burns Address: 6805 77th Ave NE City: Marysville State: WA Zipcode: 98270 Phone: 360-659-9032 Email: coltandserenab@hotmail.com Store purchased from: Judd and Black Purchase date: 2004 How much did you pay for it? 850.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? The control board caught fire and the wires melted the interior black casing. Also on 2 occasions I have had to have a repair man out to fix the door hinge as the door hinge would just stop working and he had to replace. --- Brand: KitchenAid dishwasher Model number: KUDW02FRSS1 Serial number: FT2103212 Name: Gil Russell Address: 31282 Oakhill Way City: Hayward State: CA Zipcode: 94544 Phone: 1(510) 489-1701 Email: g8russ@pacbell.net Store purchased from: Sears Purchase date: 15 August 2006 How much did you pay for it? $1249.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught fire nearly burning through external plastic mounting fixture. --- Brand: Sears Kenmore dishwasher Model number: 665.17462300 Serial number: fp3801108 Name: William Craig Address: 6448 S. Tibet St. City: Aurora State: CO Zipcode: 80016 Phone: 303 Email: billy Store purchased from: Sears Purchase date: 2004 How much did you pay for it? 500.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? The control board caught fire and burned through the plastic housing while the dishwasher was running. The unit did not shut off until I pulled the AC power cord. I called Kenmore and they refused any help. I called Sears and they refused any help. i sent a leter to the Consumer Protection Board and they 'lost' my letter. --- Brand: KitchenAid dishwasher Model number: kuds01dlwh5 Serial number: FR3201435 Name: Norman Marfice Address: 8715 N 54th Ave Cir City: Omaha State: NE Zipcode: 68152 Phone: 402-571-1227 Email: nmarfice@gmail.com Store purchased from: Nebraska Furniture Mart Purchase date: 10/01/04 How much did you pay for it? $885.95 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Smoke and fire came out of control board. Would not shut off when door was open. Breaker did not trip. I tripped the breaker by hand to stop the fire. We were right next to it so it did not do any other damage. --- Brand: Sears Kenmore dishwasher Model number: 665-17482300 Serial number: FR 1802461 Name: Wayne Carpenter Address: 5900 Greenwalt Lane City: Fort Collins State: CO Zipcode: 80524 Phone: 970-493-4563 Email: waynelcarpenter@gmail.com Store purchased from: Sears Purchase date: 2007 How much did you pay for it? $700 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Unit smelled of electrical overheating, then we notice arcing under the plastic cover and overheating. Unit began to emit electrical fires smoke and odor. Fortunately, we were watching the unit after the odor. --- Brand: KitchenAid dishwasher Model number: KUDS30IVSS3 Serial number: FY4302466 Name: Bob Shamy Address: 3 Richard Road City: EAST BRUNSWICK State: NJ Zipcode: 08816 Phone: 732 239-8688 Email: rshamy@verizon.net Store purchased from: GABOWITZ APPLIANCE IN EAST BRUNSWICK NJ Purchase date: 2009 How much did you pay for it? 800 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? SMOKE CAME OUT OF THE PANEL AND IT DOES NOT WORK. DEAD. --- Brand: KitchenAid dishwasher Model number: KUD01ILBS6 Serial number: FS1305533 Name: Brian Krapf Address: 272 Lambertville HQ Rd. City: Stockton State: NJ Zipcode: 08559 Phone: 201-910-2232 Email: brianekrapf@comcast.net Store purchased from: Sears Purchase date: 2005 How much did you pay for it? $650 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? We smelled something burning coming from the dishwasher so we turned it off. Called repair service. He pulled it out and it was burned. He advised that we disconnect the wiring harness. --- Brand: KitchenAid dishwasher Model number: KUDS01FLWH2 Serial number: FP3301869 Name: Matthew and Deanna Williams Address: 1530 king George Ct City: Ann Arbor State: Michigan Zipcode: 48104 Phone: 734-973-6889 Email: deannawms@hotmail.com Store purchased from: Sears Purchase date: 9/2003 How much did you pay for it? $1000 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board melted and wiring harness melted and wires melted grooves into door rubber. --- Brand: KitchenAid dishwasher Model number: KUDMO1TJBT Serial number: FL0113765 Name: DENNIS JAMES Address: 11811 CARAWAY LANE #124 City: FORT MYERS State: FL Zipcode: 33908 Phone: 239 454-1775 Email: ENGINE307@YAHOO.COM Store purchased from: GOOD DEALS Purchase date: 2003 APPROX How much did you pay for it? $629 PLUS TAX What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? NO DAMAGE EXCEPT DISH WASHER. LUCKILY WE WOKE UP AND HEARD POPPING ELECTRICAL SOUND. WE THEN SAW BLUE FLASHES COMING FROM DISH WASHER CONTROL PANEL AND SMELLED BURNING WIRES AND PLASTIC. BREAKER DID NOT POP, BUT I OPENED DOOR OF APPLIANCE AND UNPLUGGED IT. --- Brand: KitchenAid dishwasher Model number: KUDS01FLSS5 Serial number: FR3210334 Name: Edward Dering Address: 518 Cedar lane City: Swarthmore State: PA Zipcode: 19081 Phone: 610-544-1428 Email: edering@att.net Store purchased from: Lowes Purchase date: 11/2004 How much did you pay for it? $1,200 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control Board caught fire and circuit breaker did not trip. Kitchenaid sent a repairman out who determined that machine needed $750 repair. He indicated that he found no external reason for the malfunction and fire. Fire occurred at approx. 7:00 when the machine was running. Kitchenaid has apparently set up a specific fire report section which tells customers that they only cover fires occurring during the warranty period. --- Brand: KitchenAid dishwasher Model number: KUDS01DJSS0 Serial number: FM1550709 Name: Barbara Heinrich Address: 460 red Rock Road City: Durango State: CO Zipcode: 81301 Phone: 970-382-0232 Email: bhenrich@mac.com Store purchased from: Western Appliance and Electronics Purchase date: 6/4/02 How much did you pay for it? $1024.73 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught fire at the beginning of a wash cycle. --- Brand: KitchenAid dishwasher Model number: KUDC03IVBLO Serial number: FY1204267 Name: Tobin meyer Address: 2179 Gardiner Dr City: Ferndale State: Wa Zipcode: 98248 Phone: 360-510-3529 Email: Tobinmeyer@yahoo.com Store purchased from: Deward and Bode Purchase date: 3/2009 How much did you pay for it? ~500 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Plastic discoloration above directly above vent. Black plastic has turned grayish white from obvious over heating. --- Brand: KitchenAid dishwasher Model number: KUIO1ILBS6 Serial number: FR4905166 Name: Johanna Bonnell Address: 1345 S Monterey St. City: Gilbert State: AZ Zipcode: 85233 Phone: 480-855-1500 Email: jobo3743@yahoo.com Store purchased from: Lowes Purchase date: Jan. 2005 How much did you pay for it? 500 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Began smoking from door, electrical fire smell. Wires. melted in control panel. Had to cut power at breaker to stop fire from breaking out. --- Brand: KitchenAid dishwasher Model number: KUDP01FLSS3 Serial number: FR1715698 Name: Jackie Schanz Address: 4549 Sterlingridge Ct. City: Cincinnati State: OHIO Zipcode: 45247 Phone: 513-385-1975 Email: jackieschanz@fuse.net Store purchased from: Custom Distributors Purchase date: 2004 How much did you pay for it? 800 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? The control panel started smoking in the door. Fortunately, I was in the kitchen while this happened. My husband turned off the circuit to the dishwasher immediately. He disassembled the circuit board for the dishwasher thinking he could repair it. Inside the circuit board he saw many burned wires and connecters (he was an electrician by trade). This was beyond repair. After researching parts for replacement, he found this website and became aware that this is a common occurance. --- Brand: KitchenAid dishwasher Model number: kudi01flss6 Serial number: fr4910225 Name: robert little Address: 4072 floral dr City: boynton beach State: florida Zipcode: 33436 Phone: 5615776012 Email: flrentman@yahoo.com Store purchased from: brand mart Purchase date: 2008 How much did you pay for it? 1085 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? caught fire board --- Brand: KitchenAid dishwasher Model number: KUDI01ILBL5 Serial number: FR2402208 Name: Melanie Hutchinson Address: 13 Baker Drive City: Bella Vista State: Arkansas Zipcode: 72715 Phone: 479-619-9642 Email: hutchfamilyx5@cox.net Store purchased from: Lowes Purchase date: 7-10-04 How much did you pay for it? $518.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught fire....lots of smoke coming out. Very scary. Could have caught the house on fire and injured or killed someone. Kitchenaid should be ashamed for not taking this seriously, right now, before someone gets hurt. What is the extent of your financial damages? Luckily I was in the kitchen when it started smoking. So, we turned it off very quickly (by the braker - the unit wouldn't turn off from the control panel). So, my only damage is the fact that now I don't have a dishwasher now. $518 plus tax is what I paid for it. Kitchenaid will not do anything and so I will be having to pay for a service call and parts to fix it. Don't know how much that will cost yet. --- Brand: KitchenAid dishwasher Model number: KUDSO11JB1 Serial number: FM2403986 Name: Debby Burns Address: 3104 Pleasant Run Place City: Austin State: Tx Zipcode: 78703 Phone: 512-452-7897 Email: dburns3104@austin.rr.com Store purchased from: A & A Appliances Purchase date: 2002 How much did you pay for it? 600 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? The control panel burnd up. Kitchenaid told me it was not a fire if I did not see flames! It is out of warranty and they will not do anything about it. I am saving my parts so if I hear of anyone hurt or killed from this I will have the parts. I will never buy anything from KitchenAid again. --- Brand: KitchenAid dishwasher Model number: KUDS01IJBS0 Serial number: FL5125021 Name: Kirstin Craciun Address: 17407 Clifton Blvd City: Lakewood State: OH Zipcode: 44107 Phone: 216-228-4695 Email: kirstin_craciun@yahoo.com Store purchased from: Unsure - was in house we purchased Purchase date: 1998 How much did you pay for it? $579 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Fire from bottom right hand side of dishwasher. --- Brand: KitchenAid dishwasher Model number: KUDIO1ILBL2 Serial number: FP2503090 Name: Ted Kirby Address: 214 RIDGEFIELD AVENUE City: SOUTH SALEM State: NY Zipcode: 10590 Phone: 914-763-0841 Email: CJKIST@YAHOO.COM Store purchased from: SEARS Purchase date: 8/2003 How much did you pay for it? ORIGINALLY $530 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? control board fried, melted,and charred part of the control board. The fire burned through through the control board shorted it out and went out before doing serious damage to the surrounding GRANITE counter. WHIRLPOOL/ KITCHENAID WILL NOT ASIST IN REPAIR COSTS/ DISCOUNTS, EXTREMELY UNCOOPERATIVE AND DID NOT AKNOWLEDGE THEY HAVE A FAULTY CARD THAT IS DANGEROUS. So much for made in the USA products. --- Brand: KitchenAid dishwasher Model number: 665.16482300 Serial number: FR3205647 Name: Mark Knipfer Address: 10 W Forest Run Ct. City: Spartanburg State: SC Zipcode: 29301 Phone: 864-576-9201 Email: mknipfer@pol.net Store purchased from: Sears Purchase date: 8/16/2004 How much did you pay for it? 800 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? 4/2011 control board fried, melted,and charred part of the control board. The fire burned through through the control board shorted it out and went out before doing serious damage to the surrounding counter but it may have gone out due to the above counter being made of granite. This is a dangerous appliance around wood and combustable material. --- Brand: KitchenAid dishwasher Model number: KUDSO3FTSS3 Serial number: FW1903004 Name: Lisa Grupe Address: 506 Hampton Dr City: Birmingham State: AL Zipcode: 35209 Phone: 2059999965 Email: lgrupephd@gmail.com Store purchased from: Best Buy Purchase date: 4/2009 How much did you pay for it? don't remember What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? burning smell when running --- Brand: KitchenAid dishwasher Model number: GU1500XTKB0 Serial number: FM0412529 Name: Brian Erard Address: 2350 Swaps Court City: Reston State: VA Zipcode: 20191 Phone: 7033909368 Email: brerard@aol.com Store purchased from: Sears Purchase date: around 2004 How much did you pay for it? about $600 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught fire while our family was sleeping. The thermal fuse in the control board failed to blow. Fortunately, the circuit breaker tripped. Otherwise, we may have had a serious fire in the house while we were asleep. This control board (part no. 8258172)is no longer available; perhaps this is an indication that Whirlpool is aware of a problem with this part. An alternative control board is available as a replacement. Similarly, the thermal fuse (part no. 8269213) is not available. Rather, Whirlpool now has a replacement kit that includes both the fuse and a connected wire, reportedly because there have been problems with the wiring to the fuse causing it to malfunction. --- Brand: KitchenAid dishwasher Model number: KUDI01ILBS2 Serial number: unknown Name: Mitch Turner Address: 2867 Salena St. City: St. Louis State: MO Zipcode: 63118 Phone: 314-221-3880 Email: luxturner@sbcglobal.net Store purchased from: Sears Purchase date: 2003 How much did you pay for it? $800 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? We were away from the house and got a call from the alarm company. We had left the dishwasher running. By the time we got home, the fire department had put out a major fire in our kitchen. Investigators traced the cause directly to the dishwasher. What is the extent of your financial damages? Close to $100,000 of damage and loss of many personal belongings. We've been living in a hotel because all of the fire, smoke, and water damage made our house inhabitable. Thank goodness we were not home. --- Brand: Sears Kenmore dishwasher Model number: 665.16283400 Serial number: fs1503537 Name: Adrienne Markus Address: 220 Avalon Drive City: Rochester State: New York Zipcode: 14618 Phone: 585-244-6149 Email: carol14@frontiernet.net Store purchased from: Sears Purchase date: 3/13/05 How much did you pay for it? $1069.99 USD What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Three different times my circuit board failed. The last time it made a strange sound and smoke started coming out of the dishwasher. It then smelled like burnt plastic or wiring. Thankfully I noticed it before I left the house. --- Brand: KitchenAid dishwasher Model number: kudp01flss3 Serial number: fr1917320 Name: Glenn Weller Address: 12557 Equine Lane City: Wellington State: fl Zipcode: 33414 Phone: 5617937975 Email: glennweller@comcast.net Store purchased from: installed by builder Purchase date: 2005 How much did you pay for it? unknown What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Ran dishwasher and house filled with smell of burnt wires. Narrowed source of odor to front control panel of dishwasher. Removed front panel and discovered wires were melting the insulation. The melted insulation was coating the wire casing. --- Brand: KitchenAid dishwasher Model number: KUDI01LH6 Serial number: FSO113337 Name: Polly Kreisberg Address: 51 NE Fargo St City: Portland State: Oregon Zipcode: 97212 Phone: 503-335-3376 Email: pkreisberg@spiritone.com Store purchased from: Sears Purchase date: March 28,2005 How much did you pay for it? $600 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? While I was standing at the sink washing dishes I started to smell burning electric wires. I looked over and saw black smoke pouring out of the dishwasher. Then flames started shooting out of the control panel. I couldn't turn the dishwasher off, but my husband was able to cut the electricity at the electric panel. Luckily we were all right and no major damage except the dishwasher. We often run the dishwasher at night and it could have been a real disaster if my husband, son and I were all in bed!! What is the extent of your financial damages? Replacement of the dishwasher. I am not sure what other damage yet as it has just happened!! Also we had just repainted the interior of our house and now it reeks of electrical fire smoke --- Brand: KitchenAid dishwasher Model number: KUDS011JWH1 Serial number: FM2302735 Name: Margaret DeLacy Address: 7356 SE 30th. Av City: Portland State: OR Zipcode: 97202 Phone: 503-774-7017 Email: margaretdelacy@comcast.net Store purchased from: Standard Applicance Purchase date: about 2002 How much did you pay for it? don't remember What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? apparently there was a fire--smoke poured out of the top. dishwasher continued to run. When we opened the door, hot water and steam spurted out. We turned off the circuit. the door top has smoke marks. --- Brand: KitchenAid dishwasher Model number: KUDSO1FLSS3 Serial number: FP4602360 Name: John Deeds Address: 1670 lacey lane City: Nipomo State: California Zipcode: 93444 Phone: 805.710.1157 Email: jdaudio1@msn.com Store purchased from: Fergusons Purchase date: 03/2004 How much did you pay for it? $825.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? The house filled with a very strong burnt electrical smell. There was a layer of smoke and ash throughout the house.I unplugged the washer and turned off the water when I saw what was happening. --- Brand: KitchenAid dishwasher Model number: KUDP01DL 8531133 Serial number: FM3902056 Name: Mark Wolf Address: P.O. Box 4505 City: Upper Marlboro State: Md Zipcode: 20775 Phone: unlisted Email: not-to-publish@email.com Store purchased from: Sears Purchase date: November 21, 2003 How much did you pay for it? $1000 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Started dishwasher about 5 mins into operation I heard sizzling, I went into the kitchen and a flame was coming from the upper right of the dishwasher. The fire stopped once I was able to open the dishwasher. The repair man showed me the entire circuit board is fried as are parts surrounding and underneath. It has not been repaired. --- Brand: KitchenAid dishwasher Model number: KUDS011JWH0 Serial number: FK4707150 Name: A Boggs Address: 326 Weatherbee Rd City: Towson State: MD Zipcode: 21286 Phone: 410-960-3168 Email: jboggs326@gmail.com Store purchased from: Sears - Hunt Valley Purchase date: 2006? How much did you pay for it? 900 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? In the middle of a cycle, smoke filled the house. Front panel singed. When I took off the front panel, the circuit board had caught fire, melting cables. Black singe on circuit board. Machine dead. What is the extent of your financial damages? Dishwasher is a total loss. Replacement will be required. Minor kitchen damage. --- Brand: Sears Kenmore dishwasher Model number: 665.16269402 Serial number: FT0205032 Name: Keith Parrish Address: 153 Riverview Trail City: Sykesville State: MD Zipcode: 21784 Phone: 410-795-4292 Email: curlyrip@msn.com Store purchased from: Sears - Columbia, MD Purchase date: January 2006 How much did you pay for it? ~ 600 $US What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Started dishwasher, immediately smelled smoke. Stopped and tried to restart it, but it was dead. Took the control panel off and found a very charred inside. --- Brand: KitchenAid dishwasher Model number: KUDPO1DLBL1 Serial number: FP1901957 Name: A. Austin Address: 19690 Sweetwater Curve City: Excelsior State: MN Zipcode: 55331 Phone: 952-470-1831 Email: ajtaustin@aol.com Store purchased from: Warners' Stellian Purchase date: 06/15/2003 How much did you pay for it? $974.42 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? 10 minutes into wash cycle, sparks and hissing noises began and thick black smoke started pouring up from the control panel. Melted control circuit board. --- Brand: KitchenAid dishwasher Model number: KUDI01ILWH6 Serial number: FR4407258 Name: Julie Landreth Address: 80 Kates Bridge City: Newnan State: GA Zipcode: 30263 Phone: 3347445852 Email: julala@numail.org Store purchased from: Paid for with home purchase Purchase date: 2004 How much did you pay for it? $1,000 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught on fire during a normal cycle and thankfully the smoke alarms could be heard over my blowdryer! I went into the kitchen which was FULL of smoke and ran back out to call 911 and get the extinguisher in the garage. I went back in with extinguisher and opened the dishwasher to extinguish the fire which had gone out by then. The fire department was called and 6 firemen removed my washer and checked out the wall and wires behind washer to make sure there was nothing else burning. The fire investigator came in and looked the washer over said that the mother board was the cause of the fire and the fire caused the breaker to trip, which is obvious since the front top right portion of the machine is melted inside and out! I will be calling an attorney if KitchenAid doesn't make this right. What is the extent of your financial damages? Loss of product, cosmetic repair costs to counter top and overhead cabinets. --- Brand: KitchenAid dishwasher Model number: KUDSO1FL-SS Serial number: FR4004872 Name: Steven Moss Address: 1026 E. Cypress Dr. City: Pompano Beach State: Fl Zipcode: 33069 Phone: 954-695-0581 Email: stevenmoss@comcast.net Store purchased from: brandsmart Purchase date: 10/10/04 How much did you pay for it? 1038. What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? control board smoking --- Brand: Sears Kenmore dishwasher Model number: 665.1603940 Serial number: FR4503868 Name: Jim Kraft Address: 2146 Red Oak Drive City: Round Lake State: IL Zipcode: 60073 Phone: 847-962-6643 Email: Jimssilverbullet@aol.com Store purchased from: Sears Purchase date: 2005 How much did you pay for it? approx. $600 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Dishwasher cylce started at about 1am and heard loud "pop" sound from bedroom. Bad smell. Ran downstairs to see white smoke billowing out of the top right corner of the dishwasher. Opened door but the dishwasher did not shut off. Pulled plug. Part of front control panel is melted. TERRIBLE electrical fire smell in house for couple of days, which is not good with child with asthma. --- Brand: Whirlpool dishwasher Model number: GU1100XTLQ1 Serial number: FP 361 4055 Name: Gary Morgan Address: PO Box 703 City: Waxahachie State: TX Zipcode: 75168 Phone: 972-921-5985 Email: gmorgan.ccec@gmail.com Store purchased from: Lowes Purchase date: 2004 How much did you pay for it? 479 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Ran dishwasher as we went to bed. Woke up to strong burning electrical smell. Traced fire to dishwasher panel (no longer functional). Upon opening, fuse partially melted, MOBO severely charred, two plugs melted, and plastic housings near MOBO brown from heat. --- Brand: KitchenAid dishwasher Model number: 666KUD101lLWH Serial number: FR3106918 Name: Jim Nelson Address: 1441 Airport Ave. City: Wis. Rapids State: WI Zipcode: 54494 Phone: 715-423-1917 Email: marplespcat@netscape.net Store purchased from: Sears Purchase date: 8/3/2004 How much did you pay for it? 699.99 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Wires on inside the control panel melting creating smoke and almost a fire but I caught it in time. Neither Sears nor Kitchenaid would offer me anything off the purchase of a new dishwasher from them even though it wasn't that old. --- Brand: Sears Kenmore dishwasher Model number: 665.16472300 Serial number: fp4801554 Name: David Wessel Address: 653 se lakeway blvd City: Port Orchard State: WA Zipcode: 98367 Phone: 360-874-1828 Email: dnawessel@msn.com Store purchased from: came with new home Purchase date: 1997 How much did you pay for it? 1200 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? pump motor and pump went out and the thing started smoking. un pluged and preped for removal. fourth time it has broke. What is the extent of your financial damages? 1200 + 600 in repairs --- Brand: Sears Kenmore dishwasher Model number: 66516382300 Serial number: FP4403519 Name: Christine Anderson Address: 2123 MANCHESTER AV City: ESCONDIDO State: CA Zipcode: 92027 Phone: 7608558098 Email: auberloisl@yahoo.com Store purchased from: Sears Escondido Purchase date: July 2002 How much did you pay for it? $800 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control Board caught fire, smoked wires and upper door. What is the extent of your financial damages? Dishwasher stopped working, unable to replace or repair because of Financial hardship. Also home alone and worried that electrical fire continues, have shut off all power to kitchen and fridge/freezer. Some one could have died, because normally I ran dishewasher at night or when I go to work. --- Brand: KitchenAid dishwasher Model number: kudo31twho Serial number: fu2711227 Name: dorothy sexton Address: 13 mitchell ave City: morton State: pa Zipcode: 1970 Phone: 610-543-5984 Email: dsexton420@aol.com Store purchased from: sears Purchase date: 2008 How much did you pay for it? 500.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? drain hose flood --- Brand: KitchenAid dishwasher Model number: KUDS02FRBLI Serial number: FT1907706 Name: Gary Brandle Address: 1048 B Long Beach Island City: Beach Haven State: NJ Zipcode: 08008 Phone: 609-494-0519 Email: nancy_brandle@Hotmail.com Store purchased from: Dave's Applicances Purchase date: 11/10/06 How much did you pay for it? $999.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board did not catch fire. At end of cycle, power to touch pad stopped. In process of service call, and circuit braker next to the mother board needs to be replaced. --- Brand: KitchenAid dishwasher Model number: KUDS24SEWH2 Serial number: FHO434253 Name: Karen Zashut Address: 43 Paula Joy lane City: Tolland State: CT Zipcode: 06084 Phone: 860 926-4562 Email: RZASHUT@COMCAST.NET Store purchased from: aLREADY IN HOME THAT I PURCHASED Purchase date: 2010 How much did you pay for it? ? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? HEATING ELEMENT WILL NOT SHUT OFF. SMELL OF PLASTIC AND SMOKE --- Brand: Sears Kenmore dishwasher Model number: 587 Serial number: 15458201 Name: Barbara Quintana Address: 150 Pointer Place City: Colorado Springs State: CO Zipcode: 80911 Phone: 719-464-4274 Email: barbarajquintana@gmail.com Store purchased from: Sears Purchase date: 2003? How much did you pay for it? 350ish What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Contol board caught fire --- Brand: KitchenAid dishwasher Model number: kuds02frbl1 Serial number: ft1807314 Name: Susan Porter Address: 19197 Wild Mustang Ct City: Apple Valley State: CA Zipcode: 92307 Phone: 760-242-5801 Email: aclassyride4u@aol.com Store purchased from: dont know Purchase date: 2006 How much did you pay for it? 800 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Electrical cord cuaght on fire and this could caused a severe explosion, hurt my family, etc --- Brand: Sears Kenmore dishwasher Model number: 665.16469300 Serial number: fr281**** Name: Gary Braman Address: 3616 Swoboda Road City: Verona State: WI Zipcode: 53593 Phone: 608-827-0629 Email: mrgb@hotmail.com Store purchased from: Sears Purchase date: 7/18/2004 How much did you pay for it? $650 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? We ran the dishwasher as normal. Fortunately, we were home and awake. We noticed a bad smell and smoke in the kitchen. Saw it was the dishwasher. I opened the door and my hand was covered with black soot. I noticed the right side control panel at top of the door was melted and also covered with black soot. I killed the circuit breaker.(it had not flipped). The tub was full of water which I later vacuumed out. What is the extent of your financial damages? I need to buy a new dishwasher. I bought an ASKO. I will never buy another product from Kitchenaid aka whirpool aka Maytag aka Kenmore. --- Brand: Sears Kenmore dishwasher Model number: 665.17469300 Serial number: FR2812165 Name: B. Gary McKinnie Address: 261 Columbia Rd 10 West City: Magnolia State: AR Zipcode: 71753 Phone: 870-696-3142 Email: mckinbg@gmail.com Store purchased from: Sears Purchase date: about 2003 How much did you pay for it? $800 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? We smelled smoke and saw smoke coming from the vent. I stopped the washer by opening the door. I then closed the door and fire shot out of top right of door. The fire stopped when I opened the door again. The circuit breaker never tripped. --- Brand: KitchenAid dishwasher Model number: KUDP01ILBL2 Serial number: FP2902804 Name: Robert Address: Davis City: Bossier City State: LA Zipcode: 71111 Phone: 318-741-2115 Email: bobcat2159@aol.com Store purchased from: Barretts Appliance Purchase date: 09/01/2003 How much did you pay for it? $750.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught fire, had circuit board replaced and now heater element failed. --- Brand: KitchenAid dishwasher Model number: kuds01flss2 Serial number: fp428843 Name: Warren Pierce Address: 6308 Bluebell St. City: Corona State: Ca Zipcode: 92880 Phone: 9517350765 Email: warrenpjr@sbcglobal.net Store purchased from: Came with new home Purchase date: 12/15/2006 How much did you pay for it? $1000 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Replaced pump/motor assembly,door switch, door springs and pulleys,two control boards,and one fire. My wife and daughter called me at work to say the dishwasher was smoking with flames visible throught steam vent. I removed the front panel to find a partially fried control board, and a burn mark that looked like a metal weld mark on the inner stainless steel door. Kitchen aid said the life expectancy was about six years and things like this will happen after the warranty expires. They really didn't care about the fire aspect. I asked the representative several times if she would have this dishwasher in her home. She refused to answer. Then i asked for her professional opinion on whether this dishwasher would be safe for my family to keep in our home. She said only i could answer that question. Not exactly a glowing endorsement for thier product. Thank you for this website. there is strength in numbers. What Kitchenaid is doing, is stalling for as long as possible until many of these machines have been replaced before issuing a recall so as to minimize thier financial exposure. That is just shameful. --- Brand: KitchenAid dishwasher Model number: KUDS011JBS1 Serial number: FM2805162 Name: Terry Botkin Address: 3 Dartmouth Circle. City: Longmont. State: CO Zipcode: 80503. Phone: 3033173314. Email: tbweb@comcast.net. Store purchased from: Purchased with house in Dec. 2009 Purchase date: Purchased with house in Dec. 2009 How much did you pay for it? Purchased with house in Dec. 2009 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? March 14, 2011 About 2 hours ago my wife went into our kitchen and yelled, "something's on fire!" We have a KitchenAid dishwasher model # KUDS011JBS1 The smoke was billowing out of the control panel, top right corner of the dishwasher. My wife ran to turn off the curcuit breaker. After making sure the fire was not continuing to smolder, I took the front panel off and discovered the remains of the circuit board. --- Brand: KitchenAid dishwasher Model number: kudp02crwh2 Serial number: ft3902941 Name: Karen Stahl Address: 10353 Franlo Road City: Eden PRairie State: MN Zipcode: 55347 Phone: 612-384-1175 Email: stahlkaren@gmail.com Store purchased from: Applicesmart Purchase date: 1/2008 How much did you pay for it? 450.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught fire and smoke/melting plastic smell filled the kitchen. The diswasher was being run at night luckily we were home. What is the extent of your financial damages? It is a little discerning to think that the entire house could have caught on fire. Also to be told by KitchenAide that there have been no incidences reported. 450.00 for replacement...service calls occuring after supposive fix of control panel 200.00. After further investigation...this unit had another fire break out in the control panel...Wires are fried. Kitchenaide could care less. --- Brand: Whirlpool dishwasher Model number: DU1148XTPFA Serial number: FW1705113 Name: Lori Lauer Address: 6883 S. Prescott St. City: Littleton State: CO Zipcode: 80120 Phone: 303-798-1050 Email: loriwitteco@yahoo.com Store purchased from: Best Buy Purchase date: 7/2009 How much did you pay for it? $350 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? control board caught fire --- Brand: KitchenAid dishwasher Model number: KUDS01DJSS1 Serial number: FM2605117 Name: ROBERT ACKERBERG Address: 1 HIGHLAND ST W City: MASSAPEQUA State: NY Zipcode: 11758-7405 Phone: 516-795-4071 Email: ackerberg@att.net Store purchased from: PC RICHARDS Purchase date: 08/06/2002 How much did you pay for it? $918.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? I started the dishwasher and after about 15 minutes, smoke started to come out of the control panel and the dishwasher stopped running. The fuse must have blown because there was no power at all. --- Brand: Sears Kenmore dishwasher Model number: 665.1603.2401 Serial number: FS1617501 Name: James Miller Address: 9955 Capperton Drive City: Oakton State: VA Zipcode: 22124 Phone: 703-966-7609 Email: jimmillersemail@gmail.com Store purchased from: Sears Purchase date: 2005 How much did you pay for it? NA, New dishwasher came with the house in 06 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control panel / board caught fire, burned right through plastic and would not shut off. Kitchen filled with smoke, had to shut off the dedicated circuit breaker to stop the fire. What is the extent of your financial damages? Loss of dishwasher, wife's emotional trauma and my emotional trauma due to the potential loss of 9 month old baby just one floor upstairs. We were just about to go to bed, and aught it moments before. --- Brand: Whirlpool dishwasher Model number: GU1200XTLB0 Serial number: FM4213362 Name: James T. Scott Address: 3706 Dogwook Lane, SW City: Roanoke State: VA Zipcode: 24015 Phone: 540.342.6332 Email: ThomasScott57@gmail.com Store purchased from: Appliance Warehouse Purchase date: March2003 How much did you pay for it? $375 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control Board caught on fire during rinse cycle... --- Brand: KitchenAid dishwasher Model number: KUDM01TJBT0 Serial number: FM0225274 Name: Jimmy Wilson Address: 1180 Mauldin Rd. City: Sycamore State: Georgia Zipcode: 31790 Phone: 229 567 4910 Email: jandpwilson@windstream.net Store purchased from: LOWES , Tifton, GA Purchase date: Jan. 21, 2002 How much did you pay for it? $ 638.79 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Date of fire---Mar. 3, 2011, About 8:PM It was a routine dish washing session. The unit was running and approximately 5 minutes into the cycle. The detergent had been dispensed and the water was warm. There was no spillage or leaking hoses. A loud electrical arc sound came from the dishwasher and the circuit breaker in the main electrical panel was tripped off. Smoke was coming from the control panel on top of the door and a strong smell of burning plastic filled the kitchen. What is the extent of your financial damages? Removal of the control panel cover revealed that connector plug P2 had melted and plastic insulation on several wires also melted. Specificly the wire on plug P2-pin 6. The P2 connector Was destroyed beyond repair as was the wiring leading down through the dishwasher door. Removal of the control circuit printed circuit board revealed that the card had had been extremely hot and had not only burned it on both sides and had burned the circuit boards plastic housing and burned the ribbon wire cable into, which is located on the rear side of the plastic housing. The extent of damages is, The entire door complete with wiring and connectors, Control panel buttons, and the associated ribbon connector cable, and the control panel printed circuit board and the associated plastic housing. The dishwasher is not economically repairable and the entire unit must be replaced. --- Brand: KitchenAid dishwasher Model number: KUDI01ILBL2 Serial number: FP3211076 Name: Tom & Jeannette Address: 26 Claude Rd City: Yardville State: NJ Zipcode: 08620 Phone: 6095853135 Email: jlclugsten@aol.com Store purchased from: Lowes Purchase date: 2003 How much did you pay for it? $600 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? I was up late last night doing bills, folding laundry, watching TV etc while my husband and 3 children were fast asleep. I figured since I was going to be awake I would run the dishwasher. I was in the living room and started smelling this god awful smell of burnt plastic. I assumed something plastic hit one of those heat coils at the bottom. I went into the kitchen to find think smoke billowing out from the top right corner of the dishwasher and hearing the sound of sizzling/popping. Not sure what to do I open the door figuring it would turn off the unit. When I opened it water came shooting out (normally it stops once you open the door). More smoke poured out still sizzling and under the control panel on the right side it was so hot it started to melt and bubble out. Then the unit must have ceased, the sizzling stopped as did the smoke. As for the nasty burnt plastic smell it's still here! I can't imagine what could have happened had I went to sleep or even just went downstairs to do laundry and didn't smell it right away. Thank god my family is safe and it was only the dishwasher that was damaged. Who's to say everyone is going to be that lucky. Something needs to be done about this issue!!! --- Brand: KitchenAid dishwasher Model number: KUDS01-FL-SS Serial number: ????????? Name: Rich Steffer Address: 6985 NE 7th Ave City: Boca Raton State: FL Zipcode: 33487 Phone: 561-241-5288 Email: rsteffer@gmail.com Store purchased from: Brandsmart Purchase date: 12/30/02 How much did you pay for it? $968 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Electrical fire in the control panel. Smoke pouring from the right side of the panel. Spoke with Latisha in the saftey department of Kitchen Aid. She was only willing to send out a service company at my cost with no assurance that they acknoledge or have solved the problem. --- Brand: KitchenAid dishwasher Model number: KUDS01DLSSO Serial number: FM4306096 Name: Sonia Kanak Address: 28W635 Warrenville Rd City: Warrenville State: IL Zipcode: 60555 Phone: 630-393-8820 Email: Sonia.Kanak@comcast.net Store purchased from: Grant's Appliances Purchase date: 2002 How much did you pay for it? 1300.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? 2/27/2011 noticed a horrible burning smell coming out of the control panel. The next day on 2/28 I started it up in the morning and then a huge electrical flare/fire started shooting out of the top right side of the control panel, black smoke starting coming out. It was horrible. Thank God my husband was home to run down stairs shut off the panel, and save the house from a horrible disaster. --- Brand: KitchenAid dishwasher Model number: kudp01flbt2 Serial number: FP2401073 Name: E. S. Battista Address: 6 Andrea Lane City: Absecon State: NJ Zipcode: 08201 Phone: 609-641-7734 Email: battista@verizon.net Store purchased from: Art Handlers Purchase date: 2003 How much did you pay for it? 750.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? No smoke or fire, just a very strong odor of electrical burning. Located source it was coming from dishwasher, opened door of dishwasher odor was originating from dishwasher. Rushed to circuit breaker to turn off. breaker. Before it got anything worst and the worst happening. Called for repair $210.00 control board had a burn. I saved the control board for the future if anything comes from this site. --- Brand: KitchenAid dishwasher Model number: 665.16462300 Serial number: FP4301797 Name: Jill Picone Address: POB 861826 City: Tuscaloosa State: AL Zipcode: 35486 Phone: 205-345-8790 Email: jillpicone@gmail.com Store purchased from: Sears Purchase date: 11/17/05 How much did you pay for it? 599.99 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? 15 minutes into the wash cycle I heard crackling noises, then just as I entered the kitchen there was a flash of light and a whooshing noise and black smoke started pouring from the upper right side. I opened the door to stop the cycle, but the crackling noises continued until I was able to turn off power at the circuit box. --- Brand: KitchenAid dishwasher Model number: KUDS01IJBS0 Serial number: FL3217384 Name: W Mills Address: City: State: IL Zipcode: Phone: 847 899-0974 Email: wmills1@msn.com Store purchased from: Abt Purchase date: 2001 How much did you pay for it? 800 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Luckily, my son was in the next room when he heard loud popping sounds coming from the kitchen. He ran in to see smoke billowing from the dishwasher. The smell of burning plastic filled the room and the house. He turned the unit off by opening the door. I wasn't aware of this problem until I found this site. I opened my control panel and sure enough the circuit board was burned black. KitchenAid was of no help, in fact they were downright rude. The woman, a manager, said we had little complaint since our home didn't actually start on fire. I think she missed the point. --- Brand: KitchenAid dishwasher Model number: KUDP02CRBL2 Serial number: FT3402960 Name: Laura Katzmark Address: 60 Crestwood Rd City: Bethany State: CT Zipcode: 06524 Phone: 203-393-9504 Email: laura.katzmark@kofc.org Store purchased from: Sears Purchase date: 11/11/06 How much did you pay for it? $879.79 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Noticed a terrible smell of burning wires/plastic during cycle over Thanksgiving weekend, 2010. The first time I assumed that something plastic had fallen onto coil and melted, but did not find anything. After it happened a second time, we stopped using the machine and called Kitchen Aid. They told us that we were no longer under warranty, that there was no recall for this, and suggested we have a repairman replace the circuit board. My husband said then that he felt that replacing the circuit board would not prevent this from occurring again and we have been unable to decide what to do about it, since I did not feel we should have to buy a new dishwasher when this one was only 4 years old. I decided to check back to see if there had been a recall since I last checked, and am glad that we have not pursued a repair now that I see that he was actually correct about the repair not correcting the problem. --- Brand: KitchenAid dishwasher Model number: KUDI01ILWH6 Serial number: FS1422239 Name: Doug Guth Address: 1029 Thousand Oaks Blvd City: Greenville State: SC Zipcode: 29607 Phone: (864) 907-8904 Email: dougg@mmsav.com Store purchased from: Sears Purchase date: 06/03/05 How much did you pay for it? 597.88 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? My wife started the unit after supper and we went to another room. She heard an unusual popping and went to investigate. She found smoke pouring from the control panel. She killed the power and we opened the house up immediately. The unit smelled so bad that we disconnected the power and water lines and took it out to the garage! I saw that the control board had caught fire. The dedicated 15A circuit breaker did not trip. I am an Electronics Engineer so I did some forensic investigation. The way that the circuit board had a hole burned through it indicated that there must have been a lot of current flowing. What I was shocked to see was the ribbon cable the goes to the front panel membrane switches and LEDs was totally burned in half! There was a thermal fuse installed above the control PCB. It looked like they almost knew that the circuit board could burst into flames! --- Brand: KitchenAid dishwasher Model number: KUDS21MS1 Serial number: FE 82451835 Name: Russell and Teresa Lalicker Address: 9944 Glade Ave City: Chatsworth State: Ca Zipcode: 91311 Phone: 818-590-2935 Email: rlalicker@socal.rr.com Store purchased from: Unk Purchase date: Unk How much did you pay for it? Unk - came with purchased home What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Our daughter smelled something burning and came downstairs to find the dishwasher on fire in the control panel with smoke pouring out of it. It was not running at the time. She had to turn it off at the circut breaker. When removing the control panel cover, the whole inside wiring had burned. --- Brand: KitchenAid dishwasher Model number: KUDI01FLSS2 Serial number: FP2704537 Name: Kyle Griffin Address: 5610 S Lake Rdg City: Springfield State: MO Zipcode: 65804 Phone: 417 888-0324 Email: griffinkw_2000@yahoo.com Store purchased from: unknown-came in new constrction home Purchase date: August 03 How much did you pay for it? unknown-came in new construction home What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Electrical fire in the door about 15 minutes into cycle - smoke pouring out all over the kitchen, door hot to the touch. Did not stop when door opened (which usually pauses or stops the cycle). Had to trip the circuit breaker myself. Continued smoldering for quite a while. --- Brand: KitchenAid dishwasher Model number: KUDS01FL Serial number: FR3303457 Name: marie wayne Address: 181 broad st City: hawthorne State: NY Zipcode: 10532 Phone: 9147695917 Email: getbywayne@yahoo.com Store purchased from: Berger Appliances Purchase date: 2006 How much did you pay for it? 786.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? The control panel started to smell like burning plastic. We called for service under warranty and found burnt harness wires. the entire dishwasher had to be replaced and somehow some of the cost came out of our pocket! What is the extent of your financial damages? The new dishwasher was not fully covered even though we were under warranty so i would say around $300.00 --- Brand: KitchenAid dishwasher Model number: KUDRO1TJBTO Serial number: FM0613763 Name: Vern Breitenstein Address: 7309 N. e. 63rd Street City: Vancouver State: Washington Zipcode: 98662 Phone: 360 256 1857 Email: VerBre@comcast.net Store purchased from: SEARS Purchase date: February 20 2002 How much did you pay for it? $ 786.20 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? I started the dishwasher and headed for bed a few minutes in to the cycle I heared a sizzling sound coming from the kitchen.When I got there smoke was comming from the right side of the door. I opened the door and the smoke finally stopped. It didn't trip the breaker so I shup off the power at the electrical panel. the next morning I removed the top door panel and found the control panel had melted almost through the back side. Needless to say this dosen't make me very happy! --- Brand: KitchenAid dishwasher Model number: KUDSO1DLSS2 Serial number: FP2802267 Name: Kaleen Kelly Address: 3231 St. Albans Drive City: Los Alamitos State: CA Zipcode: 90720 Phone: 562-594-0007 Email: kakelly7@msn.com Store purchased from: Pacific Sales Purchase date: 2003 How much did you pay for it? $960 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Ten minutes into the beginning of the wash cycle I heard a loud noise. I went into the kitchen and smoke was coming out of the right side of the control panel, followed by flames. I opened the door and shut off the machine. This stopped the flames and reduced the smoke. Then I flipped the breaker. Luckily, I caught it right away and the only effect was excessive electrical-smelling smoke. The panel is still giving off a strong electrical burning smell. No response from Kitchenaid b/c of weekend; will call on Monday. --- Brand: KitchenAid dishwasher Model number: KUDP01FLSS3 Serial number: FR1917503 Name: Mark Address: Michniewicz City: Holly State: Mi Zipcode: 48442 Phone: 2488870911 Email: mark@play-data.com Store purchased from: Sears Purchase date: 2004 How much did you pay for it? 600 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Delivered in 04 with improper assembly, 05 motor/pump failure '05, door springs broken in 05: didn't bother to repair. 2/04/11 control board fire. Damaged wiring harness, insulation and control board. Also numerous probs (fire) in microwave. --- Brand: KitchenAid dishwasher Model number: KUDS01FKSS0 Serial number: FM1414778 Name: Peter Fatyga Address: 18170 W Banbury Dr City: Gurnee State: IL Zipcode: 60031 Phone: 847 855-5915 Email: janklos1@sbcglobal.net Store purchased from: Sears Purchase date: 2002 How much did you pay for it? 1200 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? drain hose failure caused flood,heard loud "pop"and triped circuit breaker several times. --- Brand: Sears Kenmore dishwasher Model number: 665.17032402 Serial number: FS4915933 Name: Susan Clay Address: PO Box 157 City: Rockbridge State: Ohio Zipcode: 43149 Phone: 740 385-3584 Email: lilymudland@gmail.com Store purchased from: Sears Lancaster, Ohio Purchase date: 1/20/ 2006 How much did you pay for it? $509.99 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? The control panel started to smell like burning plastic in November, 2007. Tech came out and found burnt harness wires. A rebuilt control was installed. In May of 2010, I started noticing the burning plastic smell, again. The tech came out and worked on the unit. In the fall of 2010 I noticed the burning smell returned while the dishwasher was running. The tech came out and while he was working on it, the control panel caught on fire. He put in another control panel. It is now February 5, 2011 and today I noticed the burning smell was back when I ran the dishwasher. --- Brand: KitchenAid dishwasher Model number: KUDS01FLSS6 Serial number: FR3802511 Name: Audrey Eller Address: 6665 Dellwood Dr City: Kannapolis State: NC Zipcode: 28081 Phone: 704-938-5296 Email: missaudrey@carolina.rr.com Store purchased from: Queen City Purchase date: August 2004 How much did you pay for it? 850.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board burned up twice - smoked up kitchen once - have also had numerous problems with Kitchen microwave, stove and refrigerator - have contacted Kitchenaid but they were no help. --- Brand: Sears Kenmore dishwasher Model number: 665.16053400 Serial number: FR460 Name: Mike Cogan Address: 11947 Bates Court City: Orland Park State: IL Zipcode: 60467 Phone: 708-349-0430 Email: mcogan17@sbcglobal.net Store purchased from: Sears Purchase date: 11/20/04 How much did you pay for it? 550 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Smelled electrical burning, unit made a squelching noise, suddenly stopped and smoke erupted from unit. Luckily I was in the kitchen at the time. The unit never tripped the breaker. --- Brand: KitchenAid dishwasher Model number: KUDIO1FLSS6 Serial number: FR5010636 Name: ALEX Address: TOTTENVILLE City: STATEN ISLAND State: NY Zipcode: 10307 Phone: 917-939-9030 Email: gr8wall988@verizon.net Store purchased from: Richmond appliances Purchase date: 2003 How much did you pay for it? 1,000.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? My Wife ran dishwasher during the afternoon, and noticed during the end of the cycle the " burning smell" as described by everyone else on here. Like most others, she and I assumed that a plastic lid touched the drying element. When the dishwasher was unloaded, we noticed nothing had melted and that all the dishes had that burnt electrical smell. Now the dishwasher will not cycle, although the panel lights all seem to be working. Just a humming sound now. Did the research online and found this website. Thank you for starting this website to inform people. Called KitchenAid Customer service first, told me " out of warranty" and only possible solution was to have an A&E technician come out at a cost of $ 129.00 to me. Then they went ahead a scheduled a service call when I specifically said I wanted to wait and do more research. BTW, the operator " Brad " said to me " you can't believe everything on the internet," sarcastically when I informed him about this website. Anyway, called Whirlpool direct and after explaining the situation and answering a few question, there sending the same Tech company out, fees waived. Unbelievable, isn't it. He'll be here Tuesday, and I will let you guys know outcome. I hope something come out of all this, it isn't about the money for all of us, it's the fact that my Family could have been injured. --- Brand: KitchenAid dishwasher Model number: KUDS01FLZBL Serial number: FR4402910 Name: David J. Lappin Address: 10225 Scott Gate Court City: Charlotte State: NC (USA) Zipcode: 28277-9543 Phone: 704-846-3776 Email: DLappin@carolina.rr.com Store purchased from: Queen City TV & Appliance Purchase date: 11/10/2004 How much did you pay for it? 903.85 out the door What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Circuit board and electrical connections to circuit board caught fire on Thursday 02/03/2011 @ approximately 11:30 PM ET. D/W worked perfectly up until that point. What is the extent of your financial damages? None, other than I need to buy a new dishwasher, which I can assure you will NOT be a KitchenAid! The reason there is no financial damage is because I cut the power to the d/w in the early stages of the fire. Just a VERY acrid "electrical" type smell and some smoke, which I was quickly able to disperse by opening a back door. I took the d/w door apart this morning, and a number of electrical connectors and the circuit board are completely fried. --- Brand: Sears Kenmore dishwasher Model number: 58715142400 Serial number: TH53428725 Name: Marie Nyland Address: Nylund City: Sundre State: Alberta Zipcode: T0M 1X0 Phone: (403) 638-1284 Email: jmnylund@hotmail.com Store purchased from: Sears Purchase date: November 23, 2005 How much did you pay for it? 408.73 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? IN April 2010 a fire occurred in the wiring. Called Sears who sent 2&27 Appliance Repair to fix the wires. This dishwasher was used only about 2x per month since purchase (approx 65 times) before the fire occurred. What is the extent of your financial damages? $94.45. It is important to note that the repair man did not trust this dishwasher and recommended not leaving it unattended during future use. I DO NOT TRUST THIS DISHWASHER AFTER HEARING THE NIGHTMARE STORES ON CTV ABOUT THE FIRES. --- Brand: Sears Kenmore dishwasher Model number: 665.16482300 Serial number: FR3005287 Name: Howard Gabert Address: 7039 Fielding Court City: Burnaby State: BC Zipcode: V5A 1Y4 Phone: 604-420-5979 Email: gabert@sfu.ca Store purchased from: Sears Purchase date: Approx May 2004 How much did you pay for it? Approx $800 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? A few weeks ago we began to smell something burning. The smell usually started part way through the wash cycle. Now unit smells almost immediately and have discontinued use as we have read about others having fires. What is the extent of your financial damages? Cannot use washer. Phoned Whirlpool after finding our serial number on their recall website. No one called back. Also called Sears and reported serial number on Whirlpool website, and no on also phoned back from Sears. Needs to be repaired before continuing to use. --- Brand: KitchenAid dishwasher Model number: KUDP01DLBS5 Serial number: FR3301897 Name: Jeff Barnes Address: 8011 Oakland Lane City: Alpharetta State: GA Zipcode: 30009 Phone: 678-372-4031 Email: jeff@twomutts.com Store purchased from: Lowes Purchase date: 9-4-2004 How much did you pay for it? $886 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? My wife walked into the kitchen while the dishwasher was running, not sure where it was in the cycle. She heard a funny noise and noticed sparks and then flames coming out of the top right side of the dishwasher. She turned off the breaker the the fire went out. I opened the unit a couple of days later and found where the control board had been burnt, it was obvious it was from some sort of a short and surge from either the motor or heating element would be my guess. My control board and wiring connectors look a lot like the photos you have posted on your site. The date of the "event" was Jan 27, 2011 --- Brand: KitchenAid dishwasher Model number: KUDSQ1FLSSF Serial number: FR3210832 Name: MAUREEN SUTHERLAND Address: 331 ANGLIN BAY City: SASKATOON State: SASKATCHEWAN Zipcode: S7J 5G1 Phone: 306-477-2478 Email: mo.sutherland@shaw.ca Store purchased from: APPLIANCE WORLD Purchase date: JUNE 2006 How much did you pay for it? 1100.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Very large bang after 10 minutes of operation. Ran to DW - smoke pouring out of front right door. Opened it and could not get it to cancel. Ran to breaker and shut DW off at breaker. Smoke and flames from front of DW - dumped water and baking soda into DW. What is the extent of your financial damages? Smoke damage. Will not have this DW in my house. Am going out to buy new DW. Have reported it to the Electrical Protection Agency. --- Brand: Sears Kenmore dishwasher Model number: 665 13122K703 Serial number: FY4101510 Name: Marion Stone Address: 13 Burroughs Pl NE City: Calgary State: Alberta Zipcode: T1Y 6K5 Phone: 403 280 4788 Email: rmstone2@telus.net Store purchased from: Sunridge Furniture and Appliance Purchase date: Aug 22 2010 How much did you pay for it? $1171. 67 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Melted plastic dripping from bottom of door due to extreme heat . Plus smoke turnning dishes brown. --- Brand: KitchenAid dishwasher Model number: KUDCO3CT Serial number: FU4101233 Name: Jerry & Colleen Zilligen Address: 668 Old Mill Rd City: Ball Ground State: Ga Zipcode: 30107 Phone: 404-304-6655 Email: kzilligen@gmail.com Store purchased from: BrandsMart Purchase date: 12-09-07 How much did you pay for it? $561.69 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Week of 1-29-11 I started smelling smoke faintly, then on 1-27-11 I was in the kitchen when the dishwasher was running and saw smoke coming from the front top of the machine near the vent. I immediately opened the door & canceled the wash cycle. --- Brand: KitchenAid dishwasher Model number: KUDS01FLSS6 Serial number: FS0222255 Name: Steve Address: FairHaven City: Fair Haven State: NJ Zipcode: 07704 Phone: 732-530-9275 Email: slnpm1@verizon.net Store purchased from: Eatontown Appliance Purchase date: 9/15/2005 How much did you pay for it? 750 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Acrid black smoke with popping noise. Control board caught fire. Would not shut off, had to switch breaker off. Whirlpool Safety Dept contacted 3 weeks ago,their repair company confirmed circuit board fire. May have caused more damage, but cannot test everything until part replaced. Want us to purchase another one of their fire boxes and they will offer settlement amt. Said no, don't trust the equipment, still waiting for a promised call from Supervisor. --- Brand: Whirlpool dishwasher Model number: GU2400XTPS3 Serial number: FS0707135 Name: Tyler Balkwill Address: 115 Tuscany Ridge CM NW City: Calgary State: Alberta Zipcode: T3L 3E2 Phone: Not stated Email: lithium_saitathotmaildotcom Store purchased from: Trail Appliances Calgary South Purchase date: Oct. 2005 How much did you pay for it? approx. $600 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Circuit board failed and caused an electrical short that did not trip the breaker. Luckily I was home during operation, heard a loud grinding noise and toxic electrical smoke came out from the control panel. Only way to shut the unit down was to trip the breaker manually. Part of the internal circuit board was completely melted and black. Contacted Whirlpool and they did not indicate this was a known problem. They did offer to arrange for a pre-approved Whirlpool contractor to attend to the repairs. Took two weeks for the replacement parts to be installed. No problems since, but still don't fully trust the dishwasher. --- Brand: KitchenAid dishwasher Model number: KUDS01FLBT5 Serial number: FR3201256 Name: Eileen McFadden Address: 5531 Downs Run City: Pipersville State: Pa. Zipcode: 18947 Phone: 215-262-1809 Email: eileenmcf@yahoo.com Store purchased from: unknown Purchase date: unknown How much did you pay for it? unknown What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? The control panel and wiring harness burned. --- Brand: KitchenAid dishwasher Model number: KUDC03IVBL4 Serial number: F02001328 Name: Robert E. Bowen Address: 1079 Redfield Terrace City: Dunwoody State: Georgia Zipcode: 30338 Phone: (770) 393-0373 Email: re.bowen@comcast.net Store purchased from: Sears Purchase date: 06/23/2010 How much did you pay for it? $525. What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? The product failed 1 week after it was installed. The clean light was blinking 7 times which says the control board is bad. The control board was replaced on August 17, 2010. We told the service person that the unit was also not cleaning the dishes. Recommendation was to: 1)not use liquid soap, use powder 2)Turn up the heat on the water heater 3)Run the water in the kitchen sink until it was HOT and then turn on the dishwasher. This is suppose to be an Energy Star appliance, but it has to be costing way more then the 18 year old Kitchen Aid that it replaced. We are going to check on Georgia's lemon laws and hopefully get a buyback on an appliance that appears to lack quality. We are very disappointed with this dishwasher and Whirlpool's management and engineers. What is the extent of your financial damages? $525. in six months, but extremely concerned with what the future holds for this dishwasher. --- Brand: KitchenAid dishwasher Model number: KUDP01FLWH6 Serial number: FR4401326 Name: Rhonda Ungericht Address: 305 Kendall Dr City: Winter Haven State: Fl Zipcode: 33884 Phone: 863-324-8560 Email: rdu@iwoncom Store purchased from: Purchase date: Dec 2005 How much did you pay for it? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Stopped it before it caught fire. Smelled rubber burning and saw smoke coming out. Had to turn it off at the circuit breaker in the garage. --- Brand: KitchenAid dishwasher Model number: KUDK03FTSS Serial number: can't tell - was illegible after damage but still have receipt Name: Marcelo Rosa Address: 16337 S. Burch St City: Olathe State: KS Zipcode: 66062-7017 Phone: 913-780-2736 Email: m.rosa@att.net Store purchased from: Lowes Purchase date: 06/27/2008 How much did you pay for it? 928.16 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board and or wiring harness caught fire within the dishwasher door. --- Brand: Sears Kenmore dishwasher Model number: 665,1561591 Serial number: FC0232022 Name: Michael Case Address: 53 Pearl Street City: Grand Isle State: Vermont Zipcode: 05458 Phone: 802-372-5667 Email: Ivartshiva9@yahoo.com Store purchased from: Sears Purchase date: March 1993 How much did you pay for it? $500+/- What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Smoke from door handle controls, began heating up, melted plastic and burst into flame. Fire Dept. extinguished fire. Would have burned house down if I had not smelled the smoke - smell of elctrical fire. rubber/plastic burning. Breaker never tripped. What is the extent of your financial damages? Ins. co. doing estimate - damage to kitchen floor, damage from fire suppression, loss of dishwsher, probably $4000 total - NOTE - the door switch burnt out 8 years ago, after about 8 years of use - ans was replaced by Sears - 8 years later it started a fire that could have killed my family --- Brand: KitchenAid dishwasher Model number: KUDS01ILBS6 Serial number: FR4301B68 Name: Denise Caffrey Address: 3232 Ridgewood Rd NW City: Atlanta State: GA Zipcode: 30327 Phone: 404 352 1669 Email: consulaw@aol.com Store purchased from: Sewell Appliance Purchase date: 11/02 How much did you pay for it? $849 plus tax, install of $165.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? control board melted--poured foul smoke from melting plastic. lucky to be home and awake in time to notice it or might have been a catastrophe. --- Brand: Sears Kenmore dishwasher Model number: 66516293400 Serial number: FR4704274 Name: Lisa Durgin Address: 605 Tranquil Drive City: Sparks State: NV Zipcode: 89441 Phone: 775-225-0320 Email: labsnabys@gmail.com Store purchased from: Sears Purchase date: Nov. 2004 How much did you pay for it? about $1000 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? DW was running and made a slight buzzing sound just before a loud "POP!" and sparks and smoke shot out of the upper right corner of the unit. Smoke poured out and the DW would not shut off when I opened the door and hit Cancel. Continued to buzz and spray until I unplugged it. Smoke poured out for several minutes and finally slowed. The upper right quadrant of the door was very hot to the touch inside and out. If I had not been sitting right here, I imagine a full-blown fire would have started! --- Brand: KitchenAid dishwasher Model number: kud101ILBL5 Serial number: fr2804844 Name: JOHN RICCIUTI Address: 2533 SYMPHONY LANE City: GAMBRILLS State: MARYLAND Zipcode: 21054 Phone: 301-621-7278 Email: JVRICCI@MSN.COM Store purchased from: SEARS Purchase date: JULY 2004 How much did you pay for it? 579.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? CIRCUIT BOARD STARTED TO SMOKE. HAD TO DISCONNECT POWER. BOARD FUSE DID NOT BLOW. REMOVED CIRCUIT BOARD AND FOUND COMPONENTS NEXT TO CONNECTOR CON2 BURNED UP. ONE COMPONENT W-R TOTALLY BURNED UP AND LEFT A HOLE. UNDER SIDE OF CASE MELTED (PATH) FROM RELAY K2 TO W-R --- Brand: KitchenAid dishwasher Model number: KUDK01TKWHO Serial number: FL2502273 Name: Jaye B. Baldwin Address: 15123 Highlands Parkway City: Whitetop State: Virginia Zipcode: 24292 Phone: 276-388-3218 Email: jayewhitetop@aol.com Store purchased from: Sears Purchase date: 3-17-02 How much did you pay for it? $657.99 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught fire. Smoke started pouring out front of door abound handle. opened door. It continued to smoke, diconected power supply, opened window, turned on exaust fan. Smoke finally subsided, but the smell which was sickening stayed for hours. --- Brand: Sears Kenmore dishwasher Model number: 655.17032401 Serial number: FS0504155 Name: Fred Miller Address: 1650 Mayfield Lane City: Madison State: Wisconsin Zipcode: 53704 Phone: 6086619495 Email: csmfwm@gmail.com Store purchased from: Sears - Eastgate Mall Madison, WI Purchase date: Spring 2004 How much did you pay for it? 600.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Saw dark smoke pouring from around control panel and smelled electronics burning. Pulled door open to stop washer but it CONTINUED to run and SMOKE. Ran downstairs and turned off circuit breaker. Luckily no visible fire. Just putrid burnt electronic smell. --- Brand: Sears Kenmore dishwasher Model number: 665.1S48300 Serial number: FR3406500 Name: Chris Fager Address: 420 S. Lorraine Blvd. City: Los Angeles State: CA Zipcode: 90020 Phone: 3236331337 Email: cfager@univision.net Store purchased from: Sears Roebuck Purchase date: 2004 How much did you pay for it? $500 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? We started the dishwasher and shortly thereafter black smoke started coming out of the machine near the top of the door. We immediately opened the door which shut down the unit. The smoke smelled in the house of days afterwards. A repairman told us the control panel had caught on fire. We believe we were fortunate to have been at home at the time to turn off the unit and prevent a major fire. --- Brand: KitchenAid dishwasher Model number: KUDS01FLSS5 Serial number: FR2503171 Name: Kelly Spirer Address: 1531 N. Crescent Heights Blvd. City: Los Angeles State: CA Zipcode: 90046 Phone: 3238487727 Email: kbspirer@gmail.com Store purchased from: Pacific Sales Purchase date: 06/15/2004 How much did you pay for it? $1017 + tax! What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Since installing our dishwasher in September of 2004 (it was purchased earlier and delivered when our kitchen remodel finished - along with all our other appliances), we have had to have repairs at least once per year. In June of 2010 we had it repaired twice at a cost each time of $250. Our repair man, who has the same dishwasher, said there is an inherent problem with it. The wires get too hot, melt the circuitry and cause fire or the unit to stop working. We are now sitting here a third time this year with a non-working dishwasher. Right before Christmas, heard popping, and smelled something burning, during a wash cycle, and fortunately the unit turned off. It is completely unworking now. My queries to KitchenAid have gone unanswered. After spending more on fixing the dishwasher over the last five years, we are planning to replace it with a model other than one made by KitchenAid as dishwashers should not be a disposable appliance. When you spend over $1000 on an appliance, it should last well past the warranty period before it needs anything replaced. It should also not have an inherent problem that will never be fixed, no matter how many repairs you have made. What is the extent of your financial damages? Financial damages for 2010 alone $500. For five years previous at $250 a visit, another $1250. We will be purchasing a new machine and are researching one that might last longer than a year. Considering a Bosch or Miele in $1500 range. --- Brand: KitchenAid dishwasher Model number: KUDIO1FLSS5 Serial number: FR3206413 Name: Kevin Childs Address: 837 Greenfield Turn City: Yorkville State: IL Zipcode: 60560 Phone: 6305532837 Email: jenchilds@comcast.net Store purchased from: Abt Purchase date: 8/27/2004 How much did you pay for it? $719.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Christmas Eve 2010 we were running the dishwasher in the middle of the afternoon (usually we run it at night while sleeping) and I smelled something burning (like plastic) from upstairs. We realized it was the dishwasher and opened it (which usually would cause the unit to stop running). The unit kept running with the door open and water was squirting everywhere. We pressed cancel but it didn't stop. We had to turn the circuit breaker off to get it to stop. It wasn't until we returned from a trip days later that we opened up the panel and found the main circuit board burned and the plastic from the front panel melted. We are replacing this unit within the next week. --- Brand: KitchenAid dishwasher Model number: KUDIO1ILWH5 Serial number: FR3106911 Name: John Jarvis Address: 1010 Rainy Lake Court City: Lake Villa State: Illinois Zipcode: 60046 Phone: 847 3565233 Email: johnjarvis@comcast.net Store purchased from: Sears Purchase date: 07/31/2004 How much did you pay for it? 607.53 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Unit just started smoking. --- Brand: KitchenAid dishwasher Model number: KUDD01DPPA1 Serial number: FPS5017920 Name: Jennifer Hall Address: Parkridge Drive City: Clayton State: NC Zipcode: 27527 Phone: 9195502368 Email: jehall16@yahoo.com Store purchased from: Kitchen and Bath Designs, Raleigh NC Purchase date: 11/11/06 How much did you pay for it? $1400 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Have had problems with bottom and top drawer not draining properly since install and have had repair person out. He on instructions from Kitchen Aid support told us to let the unit dry out for 10 days and try again. We have had intermittent problems with it until 12/15/10 when I ran it and went to bed. Woke up to the posessed unit running and beeping. Turned it off, but smelled burning plastic. On 12/20/10, we turned it on again and smoke and burning plastic smell started again. Turned unit off and called Kitchen Aid. After replacement, we found the main circuit board halfway burned and the burning had begun to melt the cover over the board. We are lucky that we were home or our house would have been toast! --- Brand: KitchenAid dishwasher Model number: KUDSO1ILWH5 Serial number: 3402180 Name: Martin Willemsen Address: box 947 City: ross State: ca. Zipcode: 94957 Phone: 415 454 5310 Email: martin@thecedarsofmarin.org Store purchased from: on line Purchase date: 2005 How much did you pay for it? +- 800 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? smoke filled the kitchen, flames came out of the left upper front of the dishwasher. Photos available --- Brand: KitchenAid dishwasher Model number: KUDI01ILBL5 Serial number: FR3107087 Name: Tamer (Tom) Okay Address: 2084 Arrowhead Trail City: Marietta State: GA Zipcode: 30062 Phone: 770-977-3282 Email: okaytom@yahoo.com Store purchased from: hhgregg Purchase date: 10/1/2004 How much did you pay for it? 584.15 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Started the dishwasher. Left the kitchen. Came back to kitchen about 10 min. later. Heard popping/hissing sound in the kitchen and smelled eletrical smoke and identified it that the smell was coming from the electrical panel of the dishwasher. Openned the door but it didn't stop, there was no fire or smoke inside the dishwasher, but smoke was escaping from the panel. Pushed the Cancel button, it stopped but smoke was still coming. Turned off the circuit breaker. --- Brand: KitchenAid dishwasher Model number: KUDS01DLBL Serial number: FP702734 Name: Dean Murray Address: 1 Springbrook Lane City: Newark State: DE Zipcode: 19711 Phone: 302-234-1817 Email: Dean.Murray@usa.dupont.com Store purchased from: ABC Sales and Service Purchase date: 2/5/2003 How much did you pay for it? 790 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught fire !! Luckily I was in the kitchen at the time What is the extent of your financial damages? 923. new dishwasher plus emergency installation ... 2 days before Christmas. --- Brand: KitchenAid dishwasher Model number: KUDP01FLSS5 Serial number: FR3005550 Name: Roger Fowler Address: Lorraine City: Allen State: TX Zipcode: 75002 Phone: 469-229-2279 Email: rfowler70@yahoo.com Store purchased from: Installed in new home Purchase date: Oct. 2005 How much did you pay for it? came with home What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Unit has been shutting off for no reason recently during wash cycles. Last night, we heard a strange noise coming from the dishwasher. When we went to investigate, we smelled something buring. Upon opening the door, the dishwasher did not shut off, the water jets sprayed all over our kitchen, and smoke started coming out of the control panel. Luckily we got the breaker shut off before a fire could start. Very fortunate that we weren't asleep yet. --- Brand: KitchenAid dishwasher Model number: KUDWO2FRSS1 Serial number: FS4901371 Name: Randall Allen Address: 1162 Wrack Road City: Meadowbrook State: PA Zipcode: 19046 Phone: 267-535-1531 Email: rallen1162@verizon.net Store purchased from: Lowes Purchase date: 06/2006 How much did you pay for it? $1597.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? We had smoke coming from the front door panel and unit shutdown without tripping breaker. I have had this dishwasher,s fuse and control panel replaced twice already. So, with replaced and updated electrical parts in place this unit still catches fire !! I am not going down without a fight. This dishwasher has failed over and over and its time for KitchenAid to step up and remove this dangerous product from our homes before they killing somebody. After the A&E Factory Service tech exposed the melted black wires. He couldn't get out of the house fast enough. --- Brand: KitchenAid dishwasher Model number: KUDKO3FTSS3 Serial number: FW2708286 Name: Bonnie Keough Address: 1242 Starboard Key City: Tarpon Springs State: FL Zipcode: 34689 Phone: 727-935-5274 Email: bwkeyo@yahoo.com Store purchased from: Lowes Purchase date: 9/14/2008 How much did you pay for it? $750 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Kitchen filled with nasty smelling smoke, something in dishwasher burned, control board or electrical unit, dishwasher got very hot. If we had not been at home to shut it off, I'm sure it would have started a fire. This unit worked for less than a year. I could have gone with a less expensive dishwasher and gotten much better results. So disappointed with KitchenAid. What is the extent of your financial damages? Dishes in unit were stained from smoke. We've been without dishwasher for months. I don't feel confident about paying for repairs to this unit, can't trust it will be reliable. I can't afford to junk this one, but would really like a replacement, no confidence in KitchenAid. --- Brand: KitchenAid dishwasher Model number: KUDS01flss5 Serial number: FR2402727 Name: Kathy & Eric Hamaker Address: 23510 14th Dr SE City: Bothell State: WA Zipcode: 98021 Phone: 4254873800 Email: pacificapprl@aol.com Store purchased from: Sears Purchase date: July, 2004 How much did you pay for it? 700? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? We had the same situation as most other people. Fortunately, we were home when it happened. The unit started smoking out of the top and there was a TERRIBLE smell of burnt plastic. My son was in the kitchen and luckily we were able to deal with it right away ~ otherwise I really think it would have caught fire and burned our house down. Shame on Kitchen Aid for not recalling this dangerous product. My husband opened the door which normally shuts it down. It did not shut off and it spurted out a bunch of water since it was still running. We had to turn it off at the breaker. My husband pulled out the control panel and it did show signs of burning. Very, very dangerous! --- Brand: KitchenAid dishwasher Model number: KUDPO2CRBL2 Serial number: FT2801917 Name: Vincent Sardo Address: 11670 Spoonbill Lane City: Fort Myers State: Florida Zipcode: 33913 Phone: 239-768-6440 Email: Vinces314@comcast.net Store purchased from: Lowes Purchase date: 09-18-2008 How much did you pay for it? $764.10 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? At this point, I have a strong burning smell coming from the unit. I have not seen a fire yet. I will call the manufacture and see what they say. If they refuse to acknowledge the defect, I will file a complaint in the court to make them replace the unit or provide a full refund. --- Brand: KitchenAid dishwasher Model number: DU920QWDQ3 Serial number: FE5112440 Name: Steve Adams Address: 2426 Wesford City: Maryland Hgts. State: Mo Zipcode: 63043 Phone: 314-878-0782 Email: Steve Adams2424@gmail.com Store purchased from: Cohen's Appliance& TV Centers Purchase date: 11/24/95 How much did you pay for it? $393.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? control board caught fire --- Brand: Sears Kenmore dishwasher Model number: KUDIO1ILWH1 Serial number: FM5002946 Name: W Hammonds Address: 1455 Briarcliff Road City: Macon State: GA Zipcode: 31211 Phone: 4787874751 Email: . Store purchased from: Sears Purchase date: 2003-2005 How much did you pay for it? $500+ What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? control board caught fire --- Brand: Sears Kenmore dishwasher Model number: 16509200 Serial number: fm5008513 Name: jennifer buckbee Address: 7738 clarion dr City: chagrin falls State: ohio Zipcode: 44022 Phone: 440-247-1615 Email: buckbee@ameritech.net Store purchased from: sears Purchase date: 2004? How much did you pay for it? $400-500 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? the control board caught fire this am. smoke with sparks, i managed to cut the power before it caused any damage elsewhere. --- Brand: KitchenAid dishwasher Model number: KUPDPOFLSS2 Serial number: F92904573 Name: tessa mccall Address: 1709 biltmore drive City: roanoke State: TX Zipcode: 76262 Phone: 817-337-0852 Email: mccall1709@verizon.net Store purchased from: dont know came with custom home Purchase date: 2003 How much did you pay for it? not sure of cost What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Started dishwasher and was in our master bedroom when I smelled horrible smell of smoke ran into kitchen to discover our family room and kitchen was filled with smoke. The smoke smelled horrible. I didnt try to turn off I just immediately opened the door to see where the fire was and went to garage and turned off circuit breaker. Thank God I was home. --- Brand: Sears Kenmore dishwasher Model number: DU2000B Serial number: 17226755UM Name: Angie Simpson Address: 1040 Wards Chapel Road City: Farmerville State: Louisiana Zipcode: 71241 Phone: 3183812142 Email: angie.simpson@farmcreditbank.com Store purchased from: Sears Purchase date: ????? How much did you pay for it? ????? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Last night the dishwasher was loaded and turned on - within 2-3 minutes my kitched filled with smoke and we had to call the fire department - the electrical connection was disconnected and the electrical fire was put out What is the extent of your financial damages? Dishwasher burnt up --- Brand: KitchenAid dishwasher Model number: Kudp01flss6 Serial number: Fr4507393 Name: bobbi jo bridges Address: 105 white oak ct City: covington State: la Zipcode: 70435 Phone: 9859661213 Email: bobbibridges@bellsouth.net Store purchased from: eagle distributors Purchase date: 2005 How much did you pay for it? 900 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Began to overheat during cycle, wouldn't stop running. Replaced the control board, still doesnt work but it ran long enough to catch the heating element on fire. What is the extent of your financial damages? 900 / 75 / 60 / 60 / 200 --- Brand: KitchenAid dishwasher Model number: KUDSO1IJWHO Serial number: FK4203577 Name: Mark Plunkett Address: 2509 Spring Lane City: Austin State: TX Zipcode: 78703 Phone: 512 478-9198 Email: plunkett66vw@gmail.com Store purchased from: A&A Appliance Purchase date: 2001 How much did you pay for it? $750 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? control board caught fire What is the extent of your financial damages? repair over $550 including new control board,thermal fuse, and new wire harness. --- Brand: KitchenAid dishwasher Model number: KUDMO1TJWHO Serial number: FM0941609 Name: Anna Stratton Address: 1333 41st Street City: Des Moines State: Iowa Zipcode: 50311 Phone: 515-868-1383 Email: orphanani56@yahoo.com Store purchased from: Not sure-gift. Purchase date: few years ago. How much did you pay for it? not sure gift. about $1000.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? On 12/4/10 After about 30 minutes into wash cycle noticed steamy water smell, then electrical burning smell. Went to dishwasher, all lights off and not running. Opened door, water still in bottom interior warn, inside off door hotter that wash compartment and remained hot for about an hour. Feel very fortunate we did not have flames like others. What is the extent of your financial damages? Dishwasher is not operational. Does not turn on. Off White foamy residue on door sea and edges of door l. Smokey smell in kitchen . Replacement of dishwasher of same or better quality, one that will not catch on fire. This is our 4th Kitchen aid. I am outraged this product has not been recalled. --- Brand: Whirlpool dishwasher Model number: GU1100XTLB1 Serial number: FR0324867 Name: Steve Marks Address: 5588 Gene Carr Road City: Meridian State: MS Zipcode: 39301 Phone: 6016440003 Email: stevematwork@gmail.com Store purchased from: REX TV Purchase date: 2004 How much did you pay for it? 400 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Tan wire on control board blackened. Melted connector housing and loose spade terminal in pcb assy. Thermal fuse blown. My pcb isn't as blackened as the photos, but is blackened in the spade terminal P8 area. The other areas that are blackened in your photos are darkened on my pcb. I guess mine just didn't get far enough into the burning as others before the thermal fuse blew. The solder on the spade terminal obviously melted on mine since the spade is loose. However there is a lack of solder on the spade terminal. I surmise that there was a cold solder joint or lack of solder (or both) to begin with. The pcb copper traces seem to be small for carrying the current that is required by the system through P8. --- Brand: Sears Kenmore dishwasher Model number: 665.16489300 Serial number: FR2303720 Name: James Long Address: 535 Lancaster Ave City: Lunenburg State: MA Zipcode: 01462 Phone: 978-790-9264 Email: thegoaltender@gmail.com Store purchased from: Sears Purchase date: 2005/06 How much did you pay for it? 800 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control board caught fire. I replaced the heater and circuit board with the recommended parts (Dishwasher Heating Element Kit - 8194200 (Whirlpool)) and the same thing happened within a week. --- Brand: KitchenAid dishwasher Model number: KUDP01FL Serial number: FP2904525 Name: Chad Hightower Address: 2115 Mount Lebanon Rd City: Campobello State: SC Zipcode: 29322 Phone: 864-895-6246 Email: adhightower@aol.com Store purchased from: Sears Purchase date: 9/2004 How much did you pay for it? $700-$900? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Nov 2010 Control board burned melting the plastic case holding it, damaging the user interface, melting the plugs on the end of the wiring harness,and the insulation around the wires and the lining of the dishwasher door. Thankfully I turned the breaker off as soon as I smelled the burning. Already replaced the impeller twice on this model and the door hinge. --- Brand: KitchenAid dishwasher Model number: KUD101LBL6 Serial number: FR5113369 Name: Leo Haeger Address: 1 Dollys Way City: Scarborugh State: ME Zipcode: 04074 Phone: 207 232 7689 Email: leolion40@hotmail.com Store purchased from: Best Buy Purchase date: not sure 2007/8 How much did you pay for it? credit card What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control Panel caught on fire What is the extent of your financial damages? Dishwasher destroyed, kitchen counter moulding had to be replaced. Adjoining built in book case had to be repaired. Whole house had to be cleaned for smoke damage. --- Brand: KitchenAid dishwasher Model number: kudso1flbl2 Serial number: fp3102828 Name: KS Vogel Address: PO BOX 1481 City: Maple Grove State: MN Zipcode: 55311 Phone: 6129106555 Email: rsgps1@comcast.net Store purchased from: Carlson appliance Purchase date: 2008 How much did you pay for it? $1k +- What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? The start button started smoking and smelling NASTY SMOKE NOT STEAM (the inside had no burning smell....it was coming from the panel. Happy Thanksgiving smell it was not! What is the extent of your financial damages? washer, install and smell I am unsure at this time but replacement is certain Dishes are toast from the years of Nasty washing --- Brand: KitchenAid dishwasher Model number: KUDSO11JBLO Serial number: FM1126473 Name: Robert Howard Address: 563 Ashdown cir City: West Linn State: Oregon Zipcode: 97068 Phone: 503 655 9963 Email: bhoward64@aol.com Store purchased from: Sears Purchase date: 5/25/02 How much did you pay for it? 1057.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control panel caught fire..flames and smoke What is the extent of your financial damages? This machine has been aproblem.. Many times we have to re-wash dishes..The machine is 100% loss --- Brand: KitchenAid dishwasher Model number: PKUDIO1ILBL0 Serial number: FR2805032 Name: William Dreskin Address: 10 East Court City: San Anselmo State: CA Zipcode: 94960 Phone: 415-457-3949 Email: bdreskin@comcast.net Store purchased from: Martin and Harris Purchase date: 9/13/04 How much did you pay for it? 769 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? COMNTROL BOARD FIRE, SMOKING, MACHINE WOULD NOT STOP WORKING --- Brand: Sears Kenmore dishwasher Model number: 665.2216469300 Serial number: FR1707714 Name: Diane M. Ward Address: 5478 Acorn Drive City: Emmaus State: PA Zipcode: 18049 Phone: 6109663161 Email: cyclepsa@yahoo.com Store purchased from: Sears Purchase date: 6/21/04 How much did you pay for it? $629. What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control panel caught fire, after smoke was discovered eminating from right side of top of dishwasher. Opened door, washer did not stop, hit cancel button, washer kept running, hat to trip circuit breaker for washer to stop running. --- Brand: KitchenAid dishwasher Model number: kudsolij Serial number: flo310588 Name: Peter A. Burke Address: 42 Heritage Way City: Naples State: Fl Zipcode: 341110 Phone: 239-593 1930 Email: dpburke@embarqmail.com Store purchased from: Bill Smith Appliances Purchase date: 04-20-01 How much did you pay for it? 956.99 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Control Board Caught fire What is the extent of your financial damages? Destroyed dishwasher --- Brand: KitchenAid dishwasher Model number: KUDSO 1 DL SS 5 Serial number: FR3002523 Name: Jane and Timothy Morgan Address: 1801 Orchard Rd City: Wheaton State: IL Zipcode: 60189 Phone: 630-668-6989 Email: jsenjamorgan@aol.com Store purchased from: Plass Appliances Geneva, IL Purchase date: Nov. 2004 How much did you pay for it? too much since it is useless now What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Wow- a similar story to all the others. My husband had started the unit, and then went down for a nap. I had just gotten back from walking the dog when I heard a loud buzzing noise in the kitchen, and found a thin curl of black smoke coming out of the top right corner of the unit. Also, a terrible smell. It was early in the first rinse cycle; I opened the door to stop the unit and a flame shot out towards me. The unit did not stop, and so fortunately the spraying water doused the flame. I closed the door again to stop the water, but the smoke started up again. So I called out my husband and he pressed the button to turn it off (my mind had blanked!), then he had to go to the basement to cut the power and the water. Like many of the other stories, there must be an angel watching over all of us owners, because it could have been a lot worse. I was very glad that we both happened to be home on a school morning and that our children weren't home; something kind of rare for us. We had used the delay start several times to run it during the night, and I shudder to think... We have been handwashing dishes ever since... --- Brand: KitchenAid dishwasher Model number: KUDS01FKSS0 Serial number: FL2901559 Name: Kevin Corp Address: 9036 36th Ave SW City: Seattle State: WA Zipcode: 98126 Phone: 206-662-2005 Email: kevincorp123@gmail.com Store purchased from: Wiseman Appliance Purchase date: 2002 How much did you pay for it? ~$1200.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Very good description from others, early in the wash cycle electrical fire, started in the electronic control module. Maybe a relay failure but without cutting electrical power would have been signiicantly more damage to device. If left unattended (leave your house after turning machine on) I cannot imagine the smoke damage that would have occured. Has been several days and the product is still smelling up the house (electrical fire smell). What is the extent of your financial damages? No damages per say to the home, only graces, was that present at the time this occured. My damages are the replacement cost of a new dishwasher. I wonder how home owners insurance will be effected by having a known fire hazard in my house? --- Brand: Sears Kenmore dishwasher Model number: 665.16024401 Serial number: FS1203156 Name: Jeff Holtman Address: 161 Annandale Drive City: Fairfield State: OH Zipcode: 45014 Phone: 513-860-2143 Email: jeffholtman@aol.com Store purchased from: Sears Cincinnati Tri-County Purchase date: approx Jan 2005 How much did you pay for it? approx $500 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? dark smoke and heat coming from control panel 11/13/2010 What is the extent of your financial damages? Luckily we were sitting nearby the unit and immediately stopped it, so there was really no damage to the kitchen or cabinets. I don't trust fixing this unit, so I am buying a new one. --- Brand: KitchenAid dishwasher Model number: KUDP01FLSS6 Serial number: FR4204491 Name: Pam Krinsky Address: 781 Marston Court City: Millersville State: MD Zipcode: 21108 Phone: 410-729-4005 Email: pamkrinsky@msn.com Store purchased from: unknown Purchase date: unknown How much did you pay for it? unknown What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Approximately 5-10 minutes into the wash cycle, I heard a sizzling noise and smoke started to pour out of the upper right side vents of the dishwasher. I opened it to shut it off, hit the CANCEL button and the washer just kept going with smoke still billowing out. My husband ran downstairs to switch off the power to the washer and then it finally stopped. --- Brand: KitchenAid dishwasher Model number: 66517019400 Serial number: FR4702923 Name: Mike Coffman Address: 8906 Green Castle Way City: Houston State: Tx Zipcode: 77095 Phone: 281-345-1074 Email: mike-coffman@sbcglobal.net Store purchased from: Sears Purchase date: 11/22/04 How much did you pay for it? $455 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Smoke started pouring out of the top of the door; my daughter was in the kitchen and called me, I was in another room, fortunately we were at home. I ran into the kitchen & opened the door to turn the unit off a couple times & it wouldn't turn off; water would fly everywhere & the smoke continued. I had to unplug the unit and the smoke stopped, so it seamed to be an electical related incident. --- Brand: Sears Kenmore dishwasher Model number: 665.16489300 Serial number: FR2303720 Name: James Long Address: 535 Lancaster Ave City: Lunenburg State: MA Zipcode: 01462 Phone: 978-790-9264 Email: thegoaltender@gmail.com Store purchased from: Sears Purchase date: 2005/06 How much did you pay for it? 800 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Scorched the circuit board and melted the blade connectors --- Brand: KitchenAid dishwasher Model number: KUDIO1ILBLO Serial number: FM3402086 Name: MRS ALEXANDER WASHBURN Address: 9 ELM STREET City: WELLESLEY HILLS State: MA Zipcode: 02481 Phone: 781-235-7137 Email: SWASHBURN9@NETSCAPE.NET Store purchased from: JARVIS APPLIANCE,WELLESLEY,MA Purchase date: 2002/3 How much did you pay for it? $700.00 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Started dishwasher and after 5 minutes, it started to smell like an electrical fire. Stopped it, took the board apart. Smell coming from right side under start button. Some wires are discolored, tape melted. Started again and smoke came out so we stopped it and turned off the power switch. Glad we were home as it usually runs after we go to work and two golden retrievers are left in kitchen. --- Brand: KitchenAid dishwasher Model number: KUDSO1DL553 Serial number: FR1706377 Name: Laurie Keyeski Address: 310 East Clark Street City: Albert Lea State: MN Zipcode: 56007 Phone: 5073731961 Email: lkeyeski@justlikehomeplace.com Store purchased from: Sears Purchase date: 07/27/2004 How much did you pay for it? $1088 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Loud noise followed by flames shooting out of top right side along with a lot of black smoke. Terrible burnt plastic smell. This dishwasher is in our assisted living facility-staff happened to be in kitchen when it started. She called fire department; The fire dept is a block away-the firemen were there immediately, the y went right to breaker box and threw the switch as it had not tripped. This could have been an extremely dangerous situation had it not been caught when it started. Our facility has 10 elderly residents with oxygen in use. --- Brand: KitchenAid dishwasher Model number: KUDS01ILBL5 Serial number: FR3402170 Name: William J. Miller Address: 2488 Dakota Trail SW City: Lilburn State: GA Zipcode: 30047-5771 Phone: 770 879-1475 Email: 96_karch@comcast.net Store purchased from: Sears Outlet Purchase date: December 29, 2004 How much did you pay for it? Don't remember What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? November 9, 2010 My wife turned on dishwasher and went to bed, I stayed up to watch TV. I went to the kitchen to get something to drink and then I smelled the acrid stench of burning plastic. There was smoke billowing out of the vents and I went to open the door, that usually shuts off the machine, but it continued to spray water. I then hit the cancel button, by then the smoke had become thick, when I hit the cancel button I saw sparks fly from the dishwasher and immediately ran to breaker box and threw the switch. WHY HAVE WE NOT HEARD OF THIS PROBLEM? --- Brand: KitchenAid dishwasher Model number: KUDI01FLSS6 Serial number: FR4305359 Name: Richard Ponseti Address: 1096 Scarlet Oak Ln City: Mandeville State: LA Zipcode: 70448 Phone: 9856249213 Email: rponseti@yahoo.com Store purchased from: Bought with new house Purchase date: December 2004 How much did you pay for it? $1000 What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? Started dishwasher and then went to the bedroom to watch tv. Starting smelling the burning plastic. The dishwasher had already shut down. The control board was burned just like all the pictures on here. --- Brand: KitchenAid dishwasher Model number: KUDS0!FLBL6 Serial number: FR4302535 Name: Jeanine campbell Address: 157 forest valley rd City: pleasant valley State: ny Zipcode: 12569 Phone: 845 635 3116 Email: jeaninecampbell@ymail.com Store purchased from: PCRichards Purchase date: 2005? How much did you pay for it? $1,000+ ? What went wrong and when (control board caught fire, drain hose failure caused flood, etc)? control board stopped working - smelled smoke --- Brand: KitchenAid Model number: KUDS02FRSS1 Serial number: FS5108555 Name: Alexis Gatto Address: 112 Park Drive City: Catonsville State: MD Zipcode: 21228 Phone: 410-744-1089 Email: alexisgatto@yahoo.com Store purchased from: Bray & Scarf Appliances (410-992-4122) Purchase date: Spring 2006 (need to check exact date) Detailed description of the issue: Same story as others...Fire in door area/control panel. Smelled something burning; identified quickly it was dishwasher; we turned off breaker. Control panel had plastic burned; melted electrical wires/components. No telling what could have happened if we were not home or turned on before bed as we often did. Repairman replaced/worked on control panel; I still don't feel this is safe. THIS IS INSANE THAT THERE HASN'T BEEN A RECALL. Where is Kitchen Aid's moral responsibility??? --- Brand: KitchenAid Model number: KUDMO1TJBL0 Serial number: FM0432144 Name: Betty Hopkins Address: 3542 SE Brooklyn St City: Portland State: OR Zipcode: 97202 Phone: 5032304820 Email: shabu82@hotmail.com Store purchased from: Standard TV & Appliance Purchase date: cannot recall Detailed description of the issue: Dishwasher started cycle. Ran for about 25-30 minutes. Made a funny noise (like a pop), blew the circuit breaker and the smell of burning electrical components very strong in house. Wisp of smoke from underneath. Water in machine started to drain across floor. Are you interested in participating in a class action lawsuit against Whirlpool or Sears? Yes --- Loss Incurred: Product loss Brand: Sears Kenmore Type of appliance Dishwasher Model number: 66516059400 Serial number: fr 4804761 Name: Stephen McAndrew Address: 241 Overbrook Rd City: Dallas State: Pa Zipcode: 18612 Phone: 570 674-7999 Email: Steve@playitagainwb.com Store purchased from: Sears Purchase date: Detailed description of the issue: Circuit board caught on fire and burnt the front of the machine lucky we were home. Are you interested in participating in a class action lawsuit against Whirlpool or Sears? Yes --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDI01ILWH Serial number: Name: RICHARD Address: SOCKOL City: CHICAGO State: IL Zipcode: 60634 Phone: 773-282-2458 Email: STKHANDLE@AOL.COM Store purchased from: ABT Purchase date: 12-18-2002 Detailed description of the issue: CIRCUIT BOARD FIRE IN TOP PANEL DOOR LUCKY WIFE WAS UP AT MIDNIGHT NOTICE BLACK SMOKE AND SPARKS COMING FROM DOOR CALLED OUT TO ME SAW THE SMOKE RAN DOWN STAIRS AND KILLED BREAKER. ADD INSULT TO INJURY NEXT DAY WENT TO APPLAINCE REPAIR SHOP THEY WANTED 118.57 FOR NEW CIRCUIT BOARD PART NO. 8564542 AND 168.93 FOR NEW PLASTIC CONTROL PANEL PART NO.8270233 FOR A TOTAL OF 287.50 SO WENT OUT AND BOUGHT A NEW GE DISHWASHER FOR 350.00 Are you interested in participating in a class action lawsuit against Whirlpool or Sears? Yes --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDP02CRB52 Serial number: FT202840 Name: Jeff Silvers Address: 45 W. Honeysuckle Road City: Lake Forest State: Illinois Zipcode: 60045 Phone: 8476158835 Email: jsilvers@ameritech.net Store purchased from: Purchase date: Detailed description of the issue: After smelling smoke and then enteringo our kitchen, it was apparent that the dishwasher was not functioning properly. Thanksfully, we were home and much to our surprise, the top right corner of the dishwater was extremely warm to the touch and the inside sticker melted a bit. I can't explain what happened, other than to say that I'm thankful we didn't run the dishwasher at night as we were going to sleep. The smell is absolutely overbearing and the smoke is just looming in the house. What are our options, in terms of pursuing a safe repair and who's willing to pay the costs associated with this problem? Are you interested in participating in a class action lawsuit against Whirlpool or Sears? Yes --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUD101ILBS5 Serial number: FR3102088 Name: Greg P Address: City: State: WA Zipcode: 98221 Phone: 360-770-1523 Email: joypesaturo@comcast.net Store purchased from: Sears Purchase date: August 2004 Detailed description of the issue: Fire in door area. Electrical burned wires. Turned off breaker. Lots of smoke and smell. Home was safe. No telling what could have happened if we were not home. Are you interested in participating in a class action lawsuit against Whirlpool or Sears? Yes --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: kudso1flbls Serial number: fr3303285 Name: Lynette Address: City: State: Zipcode: Phone: 949-215-7223 Email: brinkis@cox.net Store purchased from: Purchase date: Detailed description of the issue: Black smoke spewing from inside of the door. Dishwasher did not turn off even though the door was open. Shut door and black smoke came out again. Are you interested in participating in a class action lawsuit against Whirlpool or Sears? Yes --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUD01-1 Serial number: FM4601049 Name: John Michael Wyatt Address: 6805 HWY 213 City: Mars Hill State: NC Zipcode: 28754 Phone: 8283809571 Email: mikewyatt8@gmail.com Store purchased from: Sears Asheville Mall, NC Purchase date: 12-16-2006 Detailed description of the issue: Unit caught on fire in the upper control panel, inside the tub, possibly the heating element. Smoke and some flames appeared from under the unit just as the breaker tripped, cutting electricity to the dishwasher. Burned dishwasher will be returned to Sears Asheville Mall by Wednesday, October 20, 2010. Are you interested in participating in a class action lawsuit against Whirlpool or Sears? Yes --- Loss Incurred: Product loss Brand: Sears Kenmore Type of appliance Dishwasher Model number: 587.16253400 Serial number: TH61949803 Name: Address: City: State: Zipcode: Phone: 310-699-4764 Email: d12wilkesk@yahoo.com Store purchased from: Purchase date: Detailed description of the issue: Connections in the power box are burnt. --- Loss Incurred: Product loss Brand: Sears Kenmore Type of appliance Dishwasher Model number: 665.175.79202 Serial number: FP2903433 Name: Jefferson Preston Address: 638 Meadowcrest Drive City: Highland Village State: Texas Zipcode: 75077 Phone: 214-769-7489 Email: otyce1@verizon.net Store purchased from: Sears Purchase date: 05/2004 Detailed description of the issue: Unit was in mid cycle. Started smoking, arcing, then flaming. Would not turn off, had to open breaker. Took panel off and board was cooked, cables and connector housings were melted. Lucky I was home.. Are you interested in participating in a class action lawsuit against Whirlpool Corporation? Yes --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDW03CTBL0 Serial number: FU3405723 Name: Edward Frye Address: 829 Lion Hope Road City: Clayton State: DE Zipcode: 19938 Phone: 302-653-1844 Email: sales@electricmotorwholesale.com Store purchased from: LOWES Purchase date: 05/23/2008 Detailed description of the issue: Smelled electrical fire in the kitchen about a week before dishwasher stopped working and could not locate it. Thinking it was something burning in the oven I dismissed the issue. After removing front cover of the dishwasher to diagnose the failure. I found a melted connector on control board and the large blue wire coming out of the connector was also melted and had stuck to the dishwashers insulation. Are you interested in participating in a class action lawsuit against Whirlpool Corporation? Yes --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01DJSS0 Serial number: Fl4340151 Name: Address: City: State: Zipcode: 80108 Phone: 720 231 6497 Email: ritvahsm@yahoo.com Store purchased from: Through Builder Genesee Now Lennar Purchase date: December, 2001 Circuit board manufacturer: Detailed description of the issue: Dishwasher made a big crack and as I went toward it large bright yellow flames shot out of the top right hand corner. I opened it and the machine would not turn off and now it was raining water in the kitchen. I closed the door and hit the drain button twice to shut it off. Somewhere during this time the flames stopped and now black billowing smoke that smelled awful came out of the corner. It smoked and smoldered for an hour or so. In the meantime, checked the electrical panel of the house and it had "not" tripped. Had I not been home, I don t know how long it would have run and smoldered and probably overheated or worse. KitchenAid sent a tech to see it and wants the machine, but says it could take up to 3 or 4 weeks and gosh darnit, they will give me $100. Since I am out the door to buy a new machine they are out of luck. They are useless. I suggested they get ahold of the company they want and I will work with that company to arrange to have it picked up at my convenience. They don t do it that way, so no go. They cannot go off script and work with me at all. I think they should replace the machine and race to pick this up to make sure it does not go back into circulation. They don t seem very concerned at all. --- Loss Incurred: Product loss Brand: Whirlpool Type of appliance Dishwasher Model number: 665.17054400 Serial number: FR4801379 Name: Jason Maples Address: 733 W 7th St City: Seymour State: IN Zipcode: 47274 Phone: 812.523.1302 Email: indiana.mapes@gmail.com Store purchased from: Sears Purchase date: 2/18/2005 Detailed description of the issue: washer made a noise, then smoke started rolling out of the door. --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01FLBL6 Serial number: FS0807358 Name: Scott Wittrock Address: 2201 College Pkwy City: Flower Mound State: TX Zipcode: 75028 Phone: 469-835-7490 Email: d.s.wittrock@verizon.net Store purchased from: Lowes Purchase date: July 2004 Detailed description of the issue: Just after starting the unit, smoke and white sparks started coming out of the side of the front panel. Had to shut off the house circuit breaker to stop the short circuit and the unit. Inspection showed the control board blackened around the main wire harness connector. Several wires running from the control panel had melted into the insulation in the door. Just like a lot of others, the unit is a little over 6 years old. --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01FLWH6 Serial number: FR4602005 Name: Mark Pearl Address: 103 Greene Ln City: Summerville State: SC Zipcode: 29485 Phone: 843-851-1330 Email: mpearl@2gems.net Store purchased from: Sears Purchase date: Detailed description of the issue: After approximately 10 minutes after starting dishwasher in the morning, it started smoking from the top right of the door. Threw the breaker to disconnect power. Opening the door would not stop the dishwasher. Removed door and top module panel to see that all the modules were scorched and most of the wires' insulation were melted. The black panel itself had started to melt. --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: kud124sebl1 Serial number: ff3918016 Name: leighton arthur Address: 58160 E. Marmot Rd. City: Sandy State: Or. Zipcode: 97055 Phone: 503-622-3067 Email: leighton 5@frontier.com Store purchased from: Purchase date: Detailed description of the issue: smoke coming out of unit during drying cycle --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDP01FLSS5 Serial number: FR 3307433 Name: Andrea Gale Address: 120 East Pomello Drive City: Claremont State: CA Zipcode: 91711-1866 Phone: 909 626-5656 Email: charles909@me.com Store purchased from: Pacific Sales Purchase date: October 1994 Detailed description of the issue: Our kitchenAid dishwasher caught on fire. We believe it was an electrical related fire from the smell of the smoke coming from the inside of the door. We could not get the Dishwasher to stop running. We had to clime under our kitchen counter to un-plug it from the wall outlet. We had just started the dishwasher and were upstairs putting our kids to bed when we smelt the smoke. Do you know if KitchenAid will replace our Dishwasher? Also, we have two of the ktichenAid Dishwasher in our home. Thank goodness my husband was home to stop the Dishwasher before it catch the house on fire! --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDP01ILBT3 Serial number: FR2205608 Name: Dale Wynkoop Address: 2711 Walnut Ridge Dr. City: Troy State: OH Zipcode: 45373 Phone: 937-339-9706 Email: dwynkoop@woh.rr.com Store purchased from: HH Gregg Purchase date: Detailed description of the issue: While the dishwasher was running, a fire started in the control panel. Luckily, we were in the home and heard the unusual noise and saw the smoke. We opened the front door in order to stop the dishwasher. --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01ILWH1 Serial number: FM5001638 Name: Anthony F. Address: City: Sterling Heights State: Michigan Zipcode: Phone: 248-377-7763 Email: neinspam@wideopenwest.com Store purchased from: ABC WareHouse Purchase date: Dec 2001 Detailed description of the issue: I was not home when the dishwasher finally quit. I tried to start a new load and the OP was dead so I took the door apart expecting a fuse or door switch problem. --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDP01ILB52 Serial number: FP2902984 Name: John Power Address: 333 kansas st. City: ElSegundo State: Cal Zipcode: 90245 Phone: 310-748-3704 Email: jpower@live.com Store purchased from: JCC Homes [builder] Purchase date: September, 2003 Detailed description of the issue: 7 years after I bought my home 9/2003, a fire started out of the electrical control panel in my Kitchenaid dishwasher while it was "working". It continued working in spite of the smoke and fire. I turned it off by on hitching the door. It could have started a home fire if I wasn't home to turn it off!!! --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01IJBSO Serial number: FL231413 Name: Peter Moskaluk Address: 12 Blair Lane City: Dearborn State: MI Zipcode: 48120 Phone: 313 336 2746 Email: moskaluk@comcast.net Store purchased from: Contractor Purchase date: 8/15/2001 Detailed description of the issue: Burning odor came from front door. Stopped using dishwasher Disassembled and found that the circuit board had burnt. --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01FLSS5 Serial number: FR2402766 Name: A. Elisa Bakker Address: 523 8th Ave City: Kirkland State: WA Zipcode: 98033 Phone: 425 828 1473 Email: e.bakker@comcast.net Store purchased from: Albert Lee Appliances Seattle Purchase date: 4/14/2005 Detailed description of the issue: While hosting a party about 1/2 hour into the wash cycle we smelled an electrical fire. Smoke was spewing out of the dishwasher while it continued the wash cycle. We could not turn it off with the control panel. Opening the dishwasher caused smoke from the electrical fire to engulf the kitchen. We had to shut off the electricity at the breaker box. I am shocked there is not a fuse in the dishwasher. The short will not cause your breaker to trip. --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: kuds0flss5 Serial number: fr3311902 Name: Todd Marchant Address: 537 Tulip Lane City: Vero Beach State: Florida Zipcode: 32963 Phone: 772-234-1232 Email: todd@veroinsurance.com Store purchased from: Jetson Purchase date: 2006 Detailed description of the issue: Flames shot out of the top right side on to our cabnets. This happend right after my wife turned the dishwasher on.I went to the breaker box and killed the power to it. The unit is cooked all the wires and circuit boards are melted. --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: kuds01flbt3 Serial number: fr1401967 Name: Roger Byers Address: p.o. box 5127 City: Hendersonville State: N.C. Zipcode: 28792 Phone: 828 685 8607 Email: rogerbyers@byersprecision.com Store purchased from: Haywood Appliance Purchase date: 2005 Detailed description of the issue: Wife will not use from fear of fire. Last 2 times used there was a hot wire type smell. --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: 665 Serial number: FK2322099 Name: David Budnick Address: 5115 Greenfield City: Brighton State: Mi Zipcode: 48114 Phone: 810-229-7720 Email: ddbudnick@msn.com Store purchased from: Sears/ 12 Oaks Mall Purchase date: Detailed description of the issue: while dishwasher was running it stopped and began to smell like an electrical fire. Opened door to stop cycle and awaiting your reply. --- Loss Incurred: Product loss Brand: Whirlpool Type of appliance Dishwasher Model number: 665-16483300 Serial number: FR3410911 Name: G. Charney Address: City: State: Zipcode: Phone: 973.476.3818 Email: pbcharney@verizon.net Store purchased from: Sears Purchase date: August 2004 Detailed description of the issue: We loaded up the dishwasher after dinner and started the usual normal wash cycle. After about 10-15 minutes our son started screaming that something wasn't right with the dishwasher. I ran into the kitchen and there was smoke pouring out the top; coming from the control panel. I opened up the front and the cycle did not shut off like it usually would, they water kept running. At this point the smoke turned into 6-12 inch flames coming out the side of the control panel. The "cancel" button would not turn anything off. My wife ran down to our basement and flipped the circuit breaker and it finally shut off and stopped the flames. The smell was horrible, noxious fumes of burnt plastic. Sears said that this machine is not under recall --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUD011JBTO Serial number: FM0411381 Name: Address: City: State: Zipcode: Phone: 219-762-8641 Email: p.madison1@verizon.net Store purchased from: Purchase date: Detailed description of the issue: Heard loud noise from dishwasher....ran to see what problem was....smoke pouring from unit, I opened door and flame shot out..... of course, unit no longer works....currently waiting on Kitchen-Aid to get back to me --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01FKSS0 Serial number: KM0510724 Name: George & Tina Vasu Address: 31151 Doral Place City: Laguna Niguel State: CA Zipcode: 92677 Phone: 949-363-8715 Email: tina@tinavasu.com Store purchased from: Purchase date: Detailed description of the issue: Dishwasher literally caught on fire. Fire was coming through the right side of the door panel. --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01FLSS2 Serial number: FP3612058 Name: Steven Address: City: State: Zipcode: Phone: 905-929-2123 Email: steven.jurincic@ic.gc.ca Store purchased from: Sears Canada Purchase date: 2003 Detailed description of the issue: My wife started the dishwasher and heard a pop almost immediately. Smoke started billowing out of the right side of the washer. She opened the door to stop the cycle. Kitchenaid is going to replace the control board and all the wires going to board for free. A similar replacement would cost me $800. Are you kidding me! They should be paying me $800. Im going to fix the dishwasher and sell it to someone who wants to burn their house down intentionally. Horrible products! I asked the customer service rep if they would like to install my repaired dishwasher in their home. Apparantly that was a personal attack. Go figure. I guess in a round about way I was threatening to burn her house down. --- Loss Incurred: Product loss Brand: Whirlpool Type of appliance Dishwasher Model number: 665.16053400 Serial number: fr5103345 Name: mg Address: City: State: Zipcode: Phone: 973 736 5599 Email: scoopy89@hotmail.com Store purchased from: Purchase date: Detailed description of the issue: The dishwasher was set to a delayed cycle and caught fire during the early morning hours. The burn marks are over the Kenmore Elite log. --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDM01TJBL0 Serial number: FK3702922 Name: L. O. BASS Address: City: State: Zipcode: Phone: 615-752-3044 Email: checkerman2001@comcast.net Store purchased from: sears Purchase date: Detailed description of the issue: We had family over for the weekend and after dinner the dishwasher was loaded and we started to smell electrical smoke, the breaker did not trip had to manualy flip it. Smoke came out of the right upper corner of the door,the circut board and the flat ribbon wire were fried --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01ILBLZ Serial number: FP2901731 Name: Dave Waller Address: City: State: Zipcode: Phone: 781-704-6897 Email: firewaller@aol.com Store purchased from: sears Purchase date: Detailed description of the issue: We loaded the washer which had had a circuit board and wiring harness repair about a year earlier. The repair was done by a local firm. Very early into the cycle, a steady flame shot out of the near the latch opening - the flame was about ten inches long and very intense. Fortunately for us, my wife was in the kitchen, yelled "dishwasher fire" and I ran to the breaker panel and cut power to the unit. I did manage to find some parts online and get the machine running again, because I was sick of calling the repairman and pouring money into the unit. It has since developed a new problem; water cannot enter the machine. --- Loss Incurred: Product loss Brand: Whirlpool Type of appliance Dishwasher Model number: 665 17389300 Serial number: FR3106273 Name: Alex Malaguti Address: City: fredericksburg State: va Zipcode: 22408 Phone: 540-710-0093 Email: asebay@verizon.net Store purchased from: sears Purchase date: 10/2004 Detailed description of the issue: Kenmore Elite, made electrical noise for a few seconds and smoke started coming out of control panel, within seconds I opened it and electrical flames were coming out of seam at top of inside wall, dishwasher was still running spraying water on arching flames. Ran down to circuit breaker and de-energized breaker. Whirlpool and sears say that my model is not part of the recall even though my model number is listed and my serial number is in between the units "effected" AND the failure was the same that was detailed in the RECALL. People are going to die because of this problem! --- Loss Incurred: Product loss Brand: Whirlpool Type of appliance Dishwasher Model number: 665 15912001 Serial number: FL0608048 Name: Scott Breier Address: City: Huntington State: NY Zipcode: 11743 Phone: 516-241-5779 Email: shbmets@verizon.net Store purchased from: Sears Purchase date: 12/2000 Detailed description of the issue: Kenmore Elite dishwasher began making noise and smell of smoke came from front panel. Suddenly flames were shooting out of one of the openings on the panel. Soot all over the front panel. --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDI01FLSS3 Serial number: FP4701616 Name: Ronald Davis Address: 3711 Woodlake rd City: Bellingham State: WA Zipcode: 98226 Phone: 1 360 708-9561 Email: imoutru!hotmail.com Store purchased from: LOWES Purchase date: 7-17-2005 Detailed description of the issue: Came upstairs to The Acrid Smell of Electrical Wires Melting and saw the Smoke. I opened the door assuming a plastic lid fell on the heating element only to find there wasn't any and the Integrated console was no longer functioning. I shut off the Breaker and searched for the source of the fire. Called for Service. They Scheduled an appointment for me two weeks out and when asked Mary, EX 7877, said she had never heard anything about this type of issue before. I told her of this site and informed her she wouldn't be able to say she never heard about it to anyone else from here on out. I truly believe this is a case of Planned Obsolescence.! --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01FLSS6 Serial number: FR4614215 Name: Steven Clary Address: City: State: Zipcode: Phone: 1-707-773-2836 Email: claryspm@sonic.net Store purchased from: Sears Purchase date: 4/19/05 Detailed description of the issue: We heard a popping noise from the kitchen tonight (8/31/2010). It happened again and we smelled smoke. We rushed into the kitchen to find smoke billowing out of the dishwasher. I opened the door and the smoke was coming out of the right-side door vent. I pushed the Cancel button, left the door open, and aired out the kitchen. --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: kudi01flss5 Serial number: fr3207220 Name: James Kampschroeder Address: 4418 Orchard Rd. City: New Haven State: Mo. Zipcode: 63068 Phone: 573 459 2357 Email: jimndeb@fidnet.com Store purchased from: Roettering Appliance Purchase date: 11/04 Detailed description of the issue: Control pannel ciccuit board burned up. --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01DJ Serial number: 8269908B Name: Wilson Address: 3278 Yorktown Drive City: Roswell State: GA Zipcode: 30075 Phone: 4049360650 Email: sherrae.girlscouts@live.com Store purchased from: Purchase date: Detailed description of the issue: Dishwasher began smoking while in the wash cycle. White upward whitesmoke was seen coming from the door of the unit. It smells like burning rubber. Unit will not come on. It appears as though the panel has burned out. --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDM01TJ Serial number: FK4907450 Name: D Fitzsimmons Address: 1570 Badger Cyn City: Arroyo Grande State: CA Zipcode: 93420 Phone: 8054892597 Email: denfitzs@hotmail.com Store purchased from: Local appliance retailer - non-big box Purchase date: Jan 2001 Detailed description of the issue: Like most everyone else - I was running the washer - about 1/2 hr into cycle when we smelled burning electrical. I could smell the right side of the control panel was the source. Luckily was able to turn the unit off before any further damage occurred. I expect mine will look very similar to the pictures Steve Chambers posted. Failures like this usually occur when overloaded connector contacts oxidize then burn up taking the rest of the control panel with it. If I were the manufacturing engineer for this product, I would consider this a serious design flaw issue. --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDD03DTBL2 Serial number: FO0801223 Name: Kathrena Franks Address: 31303 US 69 S City: Big Cabin State: OK Zipcode: 74332 Phone: 9187835550 Email: bigcabin@aol.com Store purchased from: Sears Tulsa OK Purchase date: 03-18-2010 Detailed description of the issue: lights on console flashing. Opened drawer and console so hot it blistered my fingers. Neither Sears nor Kitchenaid willing to do anything. I am afraid to plug the thing back up. Too dangerous. --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01DJSS1 Serial number: FM3307964 Name: Ken Henke Address: 23807 Se 248th PL City: Maple Valley State: WA Zipcode: 98038 Phone: 425-413-6003 Email: kenhenke@comcast.net Store purchased from: Southtouwns Appliance Purchase date: Sept. 2003 Detailed description of the issue: On 8/12 after the diswasher was running for 4-5 minutes, it began to smoke in the upper right corner. The smell wa electrical and go progressively worse over a 10-15 sec. period. I had to but the fire out with a fire extinguisher. After taking apart, the controler board had melted along with several of the connectors. The parts alone are $770. --- Loss Incurred: Product loss Brand: Whirlpool Type of appliance Dishwasher Model number: 665.15919001 Serial number: fm0324619 Name: Mike Strutton Address: 8975 Meadow Walk City: Villa Rica State: GA Zipcode: 30180 Phone: 770-456-5700 Email: strutton1@mac.com Store purchased from: Sears Purchase date: 2/26/2002 Detailed description of the issue: The control borad caught on fire. Filled the kitchen with smoke and flames were shooting out of the front corner of the unit. If we weren't present in the kitchen, the house could have easily gone up in flames. --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: fm4403779 Serial number: kudp01dlwh0 Name: kristy heinrichs Address: 7448 samuel dr City: indianapolis State: in Zipcode: 46259 Phone: 3174145431 Email: kheinrichs6@yahoo.com Store purchased from: sears Purchase date: 2005 Detailed description of the issue: on 7/25/10 i started my dishwasher and went to back of house to get baby out of bed. i smelled smoke so went to front of house and saw smoke coming out of the dishwasher. i opened it to see if something had melted. saw nothing and then looked at control panel where smoke was still coming out. have not been able to use dishwasher since and i have 6 children. the purpose of having a dishwasher was to make life easier. please help!!! --- Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01FL Serial number: FP3005938 Name: Gerald Osgood Address: 95 Stewart Dr. NE City: Atlanta State: Ga Zipcode: 30342 Phone: 4047877633 Email: ogerald@bellsouth.net Store purchased from: RCS Purchase date: Oct. 2004+- Detailed description of the issue: On 8/14/10, approx. 4-5 min after starting dishwasher, smoke and fire began coming out of top right of door. We opened the door and shut off the breaker. Luckily we were in the kitchen when this happened and hadn't left the house. Have called KitchenAid but have not yet received a return call yet. --- Loss Incurred: Product loss Brand: Whirlpool Type of appliance Dishwasher Model number: 665.15919001 Serial number: fm0324619 Name: Mike Strutton Address: 8975 Meadow Walk City: Villa Rica State: GA Zipcode: 30180 Phone: 770-456-5700 Email: strutton1@mac.com Store purchased from: Mitchell Appliance Purchase date: Feb 2001 Detailed description of the issue: Circuit board in door caught on fire. Luckily we were home an present in the room at the time. Wire harnesses and circuit board and casing is melted and burned up. --- Detailed description of the issue: Kenmore Elite SS dishwasher. Burnt control panel. Part is a whirlpool 8534963 / rn00nj9b Loss Incurred: Product loss Brand: Whirlpool Type of appliance Dishwasher Model number: 665.17463300 Serial number: FR3309763 Name: Mark Bland Address: 1500 Crowntree Ct City: Raleigh State: nc Zipcode: 27614 Phone: 919 845 8858 Email: mbland@nc.rr.com Store purchased from: Sears Purchase date: --- Detailed description of the issue: I was closing up the kitchen, ready to go upstairs for the night, when my dishwasher began making a very odd grinding sound. As I walked closer to investigate, black smoke began billowing out from the top of the dishwasher. I opened the dishwasher door to peek inside; nothing looked out of place. At that moment I realized that the smoke was only coming out of the top right corner of the dishwasher door. I stepped back just in time to see FLAMES exiting the top right panel of my dishwasher door. I was in shock; I could not believe what I was seeing. I immediately woke up my husband and he turned off the power source to the dishwasher. I can't help but wonder....What If I had not been downstairs when smoke began pouring out of the dishwasher moments before bursting into flames? That fire would have immediately set my wood cabinets up in flames, quickly spreading to our hardwood floors. Our home & family could have been destroyed last night from this major malfunction. KitchenAid's product flaw is putting lives at risk; they must take responsibility for their unsafe product! I find it interesting (& disturbing) how many similar KitchenAid fire incidents there are. I also find it interesting that many of us have similar Models beginning with KUD. This should make it so simple for KitchenAid to connect the dots and realize that they need to begin a major RECALL! How many more incidents does there need to be before KitchenAid takes action???!!! Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDIO1ILBL2 Serial number: FP4522582 Name: Erin Bassi Address: City: Reno State: NV Zipcode: 89519 Phone: 775-828-9754 Email: bassifam@yahoo.com Store purchased from: Lowes Purchase date: Fall 2003/2004 --- Detailed description of the issue: The dishwasher made a strange gringing noice and then we saw smoke coming out the door. We tried to turn it off, but it would not stop running. When we opened it water went everywhere. The power supply was wired into a light switch, so we were able to flip the switch to get it to turn off. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: 665.16023401 Serial number: FS0802791 Name: Beth McAndrew Address: City: Apex State: NC Zipcode: Phone: 919-363-3752 Email: mcandrewmb@yahoo.com Store purchased from: Sears Purchase date: Feb 2005 or 2006 --- Detailed description of the issue: Started Dishwasher shortly before leaving for work. Was in the process of making lunch when I smelled an electric burning smell. As I was searching for the source of the smell the dishwasher began to make a slight grinding noise. At the moment I was looking at it due to the noise a small flame came out from the top right side (as your facing it) of the door. I quickly unplugged the dishwasher from under the sink. I then poured water in the area where I had seen the flame. The unit is under sears extended warranty . They are to come out and replace door, motor, and electrical components Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: Kuds01dlbl1 Serial number: FP0903217 Name: D Porter Address: 332 Soo Line road City: Hudson State: WI Zipcode: 54016 Phone: 6125968220 Email: porter2525@usfamily.net Store purchased from: Sears Purchase date: 5/2003 --- Detailed description of the issue: July 24, 2010 -I was getting ready to leave the house with the kids when my youngest son said " I smell something burning". Upon going into the kitchen black smoke was billowing into the kitchen from the upper right side control panel vent of our running Kitchen Aide dishwasher. Turning the dishwasher off did not stop the problem, only after running downstairs to turn off the circuit breaker stopped the burning smoke from spewing into the kitchen. Thank God my youngest smelled something burning or our house could have burnt down! I later tried to run the dishwaher again to finish the cycle, turned the dishwasher circuit breaker back on, and black burning smoke started spewing out again.I called Kitchen Aide and asked if there has been a recall on these dishwashers and he acted as if this was the first time he had heard about it. He did offer to send someone out for free to figure how much it would cost to fix it - or if we wanted a new dishwasher he offered a 20% off voucher off any new Kitchen Aide, Maytag, Jen-Air or Whirlpool. I told him "How many houses have to burn down before you do a recall?" He also said there is a difference between smoke and fire - what about the saying "Where there's smoke there is fire?" After reading all of these reports we are going to stay away from this line of garbage, after all, when you spend over $1000 for a dishwasher you expect it to last at least 10 years! Other problems with this diswasher are 8-24 2009 the door cables failed and the latch as well, cables were replaced on that day and the repair man had to come out again 9-2-2009 to put on another door latch that would work. On 9-08 2009 the dishwasher stopped working, they came out for a third time to replace a Bad Thermal Fuse - the repairman said he'd heard that after you replace the latch the Thermal Fuse often goes out shortly after. How many houses have to burn down before they do a recall???? Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDSO1FLSS5 Serial number: FR2503817 Name: Kevin Brown Address: PO BOX 695 City: Newberg State: Oregon Zipcode: 97132 Phone: 503 537 9210 Email: Vindobona3@aol.com Store purchased from: Standard Appliance - Portland OR Purchase date: 6-17-2004 --- Detailed description of the issue: Run down of problems: Aug 2007 Stopped working during cycle - drain motor and fuse replaced. Sept 2007 door screeching noise when opening - door link replaced. Dec 2007 Stopped working, clean light blinking - Technician reset control. June 2008 shut off midcycle - replaced control fuse. Feb 2009 faint burnt smell and pinging noise before stopped working - replaced board fuse and wiring. Jan 2010 faint burnt smell before stopped working - replaced entire fuse kit with "new design" type. July 2010 turned off machine after an extreme burnt smell - tech came out and said control board wiring was melted. Now trying to get back in touch with Safety Dept. at Kichenaid to explain latest findings. They took down my statements twice and I have to see what they are going to do about this as obviously we have moved into the big league of potential fire hazzard. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDP02CRBS2 Serial number: FT4107404 Name: Susan Address: City: State: NJ Zipcode: Phone: 856-435-4423 Email: jc4smm@aol.com Store purchased from: Purchase date: October 2007 --- Detailed description of the issue: Unit caught fire. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01FLBL6 Serial number: FR4402824 Name: Carolyn C Address: City: State: CA Zipcode: Phone: 951-243-0947 Email: misttrail@msn.com Store purchased from: Pacific Sales Purchase date: 2005 --- Detailed description of the issue: MACHINE CAUGHT FIRE TWICE. DOOR LATCHES FAILED TWICE AND BUTTON PANEL ON TOP HAD TO BE REPLACED DUE TO BUTTONS FALLING OFF. FIRST FIRE WAS ON 05/23/08. THE CONTROL PANEL MELTED DOWN AND SMOKE WAS COMING OUT OF THE MACHINE. CONTROL PANEL WAS REPLACED DUE TO AN EXTENDED WARRANTY. SECOND FIRE HAPPENED ON 07/24/10. HH GREGG SAID "SORRY, OUT OF WARRANTY". KITCHENAID SAID ITS OUT OF WARRANTY, BUT WOULD WORK A LITTLE WITH US. WANTS TO GIVE A PRORATED AMOUNT FOR DISHWASHER. THIS IS A FIRE HAZARD, SAFETY ISSUE AND SHOULD BE REPLACED. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01FLSS Serial number: FR3312380 Name: KEVIN O'DONNELL Address: 443 SUMMIT CLUB DRIVE City: MARIETTA State: GA Zipcode: 30068 Phone: 770-335-6699 Email: odonnell4037@comcast.net Store purchased from: H. H. GREGG Purchase date: 09/25/04 --- Detailed description of the issue: Control Panel fire. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDI021RBT-1 Serial number: FT2006601 Name: Gus Monteverde Address: 1118 W. Linden ST. City: Allentown State: PA. Zipcode: 18102 Phone: 610-437-1316 Email: gustrucks285@msn.com Store purchased from: Sears Purchase date: Within 5 Years --- Detailed description of the issue: Smoke and then flames came out of the side of the control panel. Power stayed to the dishwasher but the control panel is fried. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: kudp01flbl5 Serial number: fr3201949 Name: Address: City: State: Zipcode: Phone: 7322957752 Email: legreidek@yahoo.com Store purchased from: Tom Philips Appliance, Toms River, NJ Purchase date: --- Detailed description of the issue: Loaded the dishwasher before going to bed, as usual. Left the kitchen and went upstairs to bed. The dogs started acting strangely, and started barking and I ran downstairs. Followed them and saw the dishwasher belching black smoke, popping noises, blue sparks, and buzzing sounds. Ran down the basement to trip the breaker, since the dishwasher did not trip the breaker when the fire started. Five days later, the smell is still in the house (electrical fire). Called Whirlpool, they said that the dishwasher was at the end of its life expectancy. They only expect the appliance to last 9 years. I know that I purchased this less than 9 years ago!!! Evidently, it is not part of the recall, even though all of these models are wired the same with the same defective motors from China! I am so glad the dogs were alert, the house could have burned down around us! A dishwasher is something you turn on and go to bed or leave the house while it's running! I suppose a certain number of people have to die before the government intercedes about these sub-standard appliances these companies are allowed to sell to an unsuspecting public. Loss Incurred: Product loss Brand: Whirlpool Type of appliance Dishwasher Model number: GU1500XTKQ0 Serial number: FL2505505 Name: Kim Whitaker Address: City: Limerick State: PA Zipcode: 19468 Phone: 610 2876316 Email: kymw@verizon.net Store purchased from: Sears Purchase date: don't remember, receipt in files --- Detailed description of the issue: My Kenmore dishwasher went up in smoke on 7/7/10. Same as many others and fortunate that I didn't go to bed right after starting it. Not far into the cycle, smelled and saw smoke. Smell is still strong the morning after. Tried to cancel the cycle and open the door, but the front panel must have shorted out because it would not shut off. When I opened the door, the spray arm continued to spray, so I had to cut the power at the breaker and later unplugged it. My model/serial# combination is not listed on any recalls. Loss Incurred: Product loss Brand: Whirlpool Type of appliance Dishwasher Model number: 665.17372300 Serial number: FP3802009 Name: Mary Smith Address: City: State: Zipcode: Phone: 714 871-4073 Email: smith5437@sbcglobal.net Store purchased from: Sears Purchase date: ? Manual is dated 2003 --- Detailed description of the issue: My story is incredibly similar to most others. 10pm, set washer before going to bed. Heard grinding, electrical type noise. House filled with smoke, electrical fire stench. Within a few minutes located source as disherwasher - opened hot door and saw black smoke puff out from side door vent. Made sure unit was turned off. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDP01FLSS5 Serial number: FR2502646 Name: James Petet Address: 712 NE Shoreline Drive City: Lees Summit State: MO Zipcode: 64064 Phone: 816-478-6345 Email: jpetet1@comcast.net Store purchased from: builder Purchase date: 2004 --- Detailed description of the issue: I had replaced the sump about a year ago and recently started hearing a noise when unit went in to drain cycle. last night my wife turned the unit on and later heard a grinding noise and then smelled smoke and opened the door and saw sparks and flames of some sort .this morning i opened the door and saw the control panel and wiring harness completely melted about a 350.00 repair plus labor for me to do myself and i still dont know what the grinding noise was and i believe that this part had put some kind of electrical overload on control module and why there isnt a safty aspect to shut down the unit i dont know Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: kudsoflss5 Serial number: fr3009291 Name: brian Address: hagstrom City: State: nevada Zipcode: Phone: 7023364339 Email: brianh265@aol.com Store purchased from: rc willey Purchase date: --- Detailed description of the issue: Guess I got "lucky." Like another reporter I usually run the dishwasher late at night as I go to bed, but today I finished loading and started the dishwasher around noon. Awhile later closer to the beginning of the cycle than the end I must have smelled smoke because I turned around to see smoke coming out from around my dishwasher. I must have stared at it for a second judged it to be getting worse, hit cancel on the front panel, picked up a small fire extinguisher that was in the kitchen and called 911. While the electrical was shutting down I heard a popping noise and perhaps a flash as something probably burned out. 911 put me through to FD which asked a few questions and came out shortly (within 15 min or so), but not as a true emergency since there was no apparent fire. FD checked area including pulling dishwasher away from wall slightly and shut off circuit breaker. Had I not been in the kitchen this could have been a lot worse. A day or so earlier my husband was in the kitchen and said he smelled something that he thought was a motor overheating but I can't recall whether dishwasher was on at the time. There had be no previous mechanical problems with the dishwasher before this event. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01ILBS0 Serial number: FM3401245 Name: Dorothy Hoffman Address: City: Northridge State: CA Zipcode: 91324 Phone: 818-349-0949 Email: dhoffman10@socal.rr.com Store purchased from: Pacific Sales Purchase date: 2002 --- Detailed description of the issue: We installed a Kitchenaid Dishwasher model KUDP01 when we remodeled the kitchen of our home in Playa del Rey in 2006. Since 2007, we have lived in Vietnam and the house has been rented. On April 4, 2010 our tenants reported that they were awakened by the stench of smoke from an electrical fire originating in the dishwasher. Their description of the event and photos all tally perfectly with the other reports we have seen at www.kitchenaidfire.com. Our property insurer is paying $70,000 to get the house cleaned up and the damage repaired; that sum doesn't cover the aggravation. Our insurer has had a forensics report done and has provided a detailed report to the effect that the dishwasher circuits failed. I am willing to share this with others. If Kitchenaid doesn't step up to this problem, and quickly, it seems there is ample basis for a class action suit. db Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: Kitchen KUDP01 Serial number: unknown (fried in fire) Name: David Brown Address: 8225 Calabar Avenue City: Playa del Rey State: CA Zipcode: 90243 Phone: (84) 91 535 3921 (vietnam) Email: muddstufn@gmail.com Store purchased from: Pacific Sales, Torrance CA Purchase date: 09 2008 --- Detailed description of the issue: I work at a fire district and I was not waiting for a fire break out from the dishwasher before I stopped using. A very strong electrical smell and light smoke when dishwasher was running!! Calling repair but may just replace, not with Kitchen Aid Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDPO1FLS85 Serial number: FR3O7776 Name: Lynn Davignon Address: 11 Wagon Road City: Cumberland State: RI Zipcode: 02864 Phone: 401 333 5960 Email: tigerthebichon@cox.net Store purchased from: Wickford Appliance Purchase date: 2004 --- Detailed description of the issue: Started dishwasher as usual and left the room. A friend came in from outside to get a drink of water and noticed smoke coming from the top right side and called for assistance. I opened the door but didn't see any scorch marks or feel any hot spots so I closed the door again thinking maybe something was caught in the door. Within 10 seconds of closing the door flames began shooting out from the same area. I hit the breakers and called the repair man. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDP01DLBS2 Serial number: FP3102124 Name: Beth Ogden Address: City: State: Zipcode: Phone: 972-921-5244 Email: betsy2816@yahoo.com --- Detailed description of the issue: I was sitting in the kitchen and happened to be looking at the dishwasher. The dishwasher was running and I was a flash of light come from under the handle. Black smoke and flames poured out of the door. I opened the door and the fire continued for several seconds. I purchased the unit in the fall of 2002 and have had no other problems with it. Usually I run the dishwasher at night when we are sleeping so I feel very lucky this happened while I was in the kitchen. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDSO1DLBT0 Serial number: FM4301512 Name: Rachelle Address: City: State: Zipcode: Phone: 715-842-0704 Email: rrmelms@hotmail.com --- Detailed description of the issue: Turned dishwasher on and about five minutes later observed smoke coming from vent. Opened dishwasher and determined smoke was coming from control panel. Pulled plug and haven't used since. I still have unit for inspection. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDKO1ILVS5 Serial number: FR2601663 Name: James Address: Miller City: Springfield State: OH Zipcode: 45502 Phone: 937-322-1334 Email: JJMillerSGH@gmail.com --- Detailed description of the issue: I ran the dishwasher at night and began to smell a burning smell. I went down stairs and saw black smoke coming out of the side vent. The smoke had spread throughout my kitchen and living room. I opened the door to check if something had fallen on the heating element and was burning. There was nothing there so I shut the door. Then the dishwasher began to make a terribly loud cracking noise. After this, I opened the door again and cancelled the cycle then closed the door. I immediately went and shut off the breaker to the dishwasher. I have had this Kitchenaid dishwasher for 5 years. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDSO1FLBL6 Serial number: FR5004623 Name: Carol Taylor Address: 595 brightwood road City: millersville State: mD Zipcode: 21108 Phone: 443-324-4224 Email: taylor.carol1729@yahoo.com --- Detailed description of the issue: The dishwasher was installed in 2003. The control panel was replaced 3 months later. It was replaced again in 2005. This year the entire control panel, the control board, the ribbons, the wire harnesses - all of them- totally fried while it was running. Everything was black when the authorized repair man came to fix it. I got rid of it and got a new one. I am lucky I was home to turn it off when it started smelling like burning wires while it was running. It could have started a fire in my kitchen. The original pricetag was over $900. I think there should be some compensation for this from Kitchenaid. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01DLSS0 Serial number: FR73803547 Name: Marlene Robinson Address: 2190 Anderson Lane City: Charlottesville State: VA Zipcode: 22911 Phone: 434-245-0291 Email: marbob1144@embarqmail.com --- Detailed description of the issue: Started the dishwasher late at night and woke up in the morning to a horrible stench, couldn't figure out where it was coming from until we tried to use the dishwasher later the same night. Called the Kitchenaid support line and they sent out a gentleman from A&E services. Estimate to repair is $724.96. It basically needs the entire door replaced, thats how bad it is. As well as the wire harness. He said that Whirlpool (guess kitckenaid is owned by them) would contact me to let me know what they are going to do. This machine is 5 years old, I was expecting 12-15 years out of it. This thing was right around $1100 new. Lucky the house didn't burn down. For $700+ to repair, they should just replace it.... Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDP01FLBL6 Serial number: FR5202964 Name: Kaab S. Address: 11967 Heathcote Ct City: Reston State: VA Zipcode: 20191 Phone: 7033007501 Email: kaab.salama@gmail.com --- Detailed description of the issue: Fire shooting out of the side of the appliance catching the wood cabinets on fire. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: kudso1flss Serial number: fr5219875 Name: Kurt Address: Himler City: Tustin State: Ca Zipcode: 92782 Phone: 714-474-7977 Email: himlerfamily@hotmail.com --- Detailed description of the issue: Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: kudk031tbl3 Serial number: fw2909026 Name: Address: City: State: Zipcode: Phone: 2174408888 Email: nick_electricity3@yahoo.com --- Detailed description of the issue: Control Panel Fire. Kids had sense to call 911. House smelled awful for several hours. Definitely a defect. Could have killed my kids. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDR01TJ Serial number: 8269907A Name: Address: City: San Jose State: CA Zipcode: 95117 Phone: 408-507-1528 Email: barab.pan@gmail.com --- Detailed description of the issue: My Kenmore dishwasher Model 665... Ser # FS070... went up in smoke on Monday (2/15/10). The front panel shorted out, it would not shut off when I opened the door, so I had to cut the power at the breaker. Upon inspection the electrical panel had melted at one of the connectors I too looked through all the recalls and there is an identical recall for the same model, same problem - but different serial numbers. (http://www.cpsc.gov/cpscpub/prerel/prhtml96/96133.html). I can't believe the CPSC has not expanded the recall yet. Loss Incurred: Product loss Brand: Whirlpool Type of appliance Dishwasher Model number: 665... Serial number: FS070... Name: Address: City: State: Zipcode: Phone: 8283186942 Email: daniel.wunder@noaa.gov --- Detailed description of the issue: Saturday night (May 29th 2010) at approx. 10:00 pm my Kenmore Elite dishwasher (mfg. by Whirlpool) nearly burst into flames. Fortunately I hadnt gone to bed yet and smelled burning electrical wires and traced the smell to the dishwasher. Upon opening the dishwasher door, smoke started coming out of the door side vent. I also noticed that the dishwasher wouldn't shut off with the door open. Normally its suppose to shut off when you open the door. So, I immediately went to the basement to turn off the breaker for the dishwasher (it is on its own circuit). After that I took the door apart to find the burnt wires and circuit board. The same two wires (white with red stripe on one plug and tan on the other plug) they burned the knife terminals right off the circuit board and melted a hole through the plastic housing the board sits in. I also noticed that the wiring harness had many wires which heated up enough to start melting into the rubber insulation on the inside door backing. My circuit board looks just a bit worse than Steve's does. I estimate that the circuit board, the wiring harness and what ever failed part caused this wiring over heating would need to be replaced. However, because of the poor design of this product in allowing a wiring short to continue to feed power to the point of causing a fire and not tripping the electrical breaker, I have no interest in putting this dishwasher back into service. Had I not discovered this prior to going to bed, it could have burned down my entire home and killed my entire family. This dishwasher was purchased in Nov. 2004 from Sears. I have called both Sears and Whirlpool and of course neither of them admits there is any problem and are not willing to take any action. I also open a case with the CPSC(Consumer Product Safety Commission). I am very concerned that Whirlpool is not taking this issue more seriously, people have been killed from what I read on the internet. Loss Incurred: Product loss Brand: Whirlpool Type of appliance Dishwasher Model number: 665.16279400 Serial number: FR4201316 Name: Gary LeBlanc Address: 7 Serena Terrace City: Peabody State: MS Zipcode: 01960 Phone: 978-977-0487 Email: gary@gleblanc.us --- Detailed description of the issue: As so many others have experienced, my Kenmore brand dishwasher experienced a small fire coming from the control panel back in November 2009. Luckily, the damage was mostly limited to the dishwasher. The problem was due to a faulty fuse within the dishwasher that didn't blow even though it completely destroyed the electronic control unit it was connected to, in addition to destroying much the wiring in in the main wiring harness. This control panel, I believe, is shared by most of the dishwashers that are listed in this post. I've given my complaint to CPSC, and hopefully something will be done before something terrible happens. Loss Incurred: Product loss Brand: Whirlpool Type of appliance Dishwasher Model number: 17372 Serial number: 665.17372301 Name: Patrick McCarty Address: 1373 Cornwall Place City: Norfolk State: VA Zipcode: 23508 Phone: 757 423-1998 Email: pmccarty@evolv-design.com --- Detailed description of the issue: On Sunday 5/30/10 at approximately 1:30 PM - the dishwasher made a snapping sound for about 10 seconds then smoke began pouring from the control panel. After about 30 seconds flames approximately 8 inches high appeared from the area of the control panel. Using two standard fire extinguishers and turning off the circuit breaker seemed to stop the fire. The fire department came out and was very concerned about the situation. They turned off all power to the house and carefully removed the dishwasher from the house. They inspected the outlets and determined the fire and damage was contained within the front panel of the dishwasher. They originally suspected the fire was as a result of an item in contact with the lower heating element but quickly determined that was not the case as the unit was full of water at the time. Since this fire could easily have killed my family and/or destroyed my house it won't be coming back into the house. I plan to turn it over to my insurance company for inspection. Thank god this happened while we were awake and a few feet from the unit. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01FLSS2 Serial number: FP3915578 Name: David Simpson Address: 7223 Gold Creek Court City: San Jose State: CA Zipcode: 95120 Phone: (408) 927-5967 Email: dsimpson53@mindpring.com --- Detailed description of the issue: On Tuesday night 25-May-10 the dishwasher experienced a complete "fail-on" scenario. I was upstairs and smelled an electrical fire. I went downstairs to witness smoke pouring from the front panel of the dishwasher. I opened the door to stop the unit from running and it did not stop. I pressed the cancel button repeatedly and nothing happened. I went under the sink to disconnect the power only to learn that the power cord is obstructed. I ran to the garage and flipped all of the circuit breakers off in the house. The smoking stopped after several minutes. The front panel was heated. The unit is a complete loss. The dishwasher was in fine condition and estimated to have been manufactured in 2002 or 2003 and installed in a new home. There is no doubt that the entire house would have been involved in a fire had I not been home to turn the unit off. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDP01FLSS1 Serial number: FP1710597 Name: Todd Mathewson Address: 8400 SW Cedarcrest St. City: Portland State: OR Zipcode: 97223 Phone: 503 719 6780 Email: Todd.Mathewson@comcast.net --- Detailed description of the issue: Same as all the other reports. . .during operation, my wife smelled an electrical fire and saw smoke coming out of the dishwasher. I called Kitchen Aid and was referred to Brenda in the Safety Department who has scheduled a service call for today. I'm certainly glad I found this web site before the service call. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: kudso1dlwh5 Serial number: fr3401458 Name: bob schellenberg Address: City: laguna niguel State: ca Zipcode: Phone: 949 496-6127 Email: backstopbob@cox.net --- Detailed description of the issue: On the night of 5/10/10, my wife and I were in the family room watching TV when we noticed a odd smell coming from the kitchen. When we got there, there was smoke and a very strong burning plastic smell coming from our Kitchen Aid Dishwasher. We looked in the unit, which was mid-wash, and didn't see anything touching the heating element. The smell was actually not even inside the dishwasher tub, so we were confused as to what was causing it. We had never had any problem with the machine in the 3 1/2 years we've lived in our home. It was purchased in 2003 by the people who we bought the house from. Which makes the dishwasher exactly 7 years old. The next day, we called Kitchen Aid to inform them of the problem. They claimed to not know anything about a problem that might be causing it and gave me a list of authorized repair people in my area. Since the service call fees for their repairmen were a bit high, I called a different company. The technician came out and when he opened up the front cover of the door, you could see that the plastic connector from the harness had melted to the control board. There we burn marks on the panel and the plastic connector was destroyed. The technician said that that connector controlled the power to the hearing element. He informed me that it would be about $300 for a new board. At this point I started searching for information about fires and these machines and I came across this site. I was very alarmed to read about this recurring problem with 7 year old machines. I called Kitchen Aid again, and since I had more info than I did before, I got transfered to someone named Brenda in the Safety Department. She was very nice and helpful, but claimed to not know anything about anyone having a problem like this with these washers. I told her I had read more than 20 incident reports about it, so I don't think that's true. She told me that she would need to send out one of their authorized technicians before anything could be done about it. This time they offered to pay for the service call. The next week, an official Kitchen Aid / Maytag / Whirpool / Jenn-Air / Magic Chef / Kenmore / Amana repair person came out (I had know idea that they were really all the same products in different packages). He looked at the problem, and came to the same conclusion that the first guy did. Need a new board, and connector. He said his company would let Kitchen Aid know. The next day, Brenda from Kitchen Aid called back to tell me that they don't recommend fixing the unit, but replacing it. They offered me a 30% discount on a new one that was the equivalent of my model, or 15% off any other machine in the Whirlpool family. I asked if they could give me any assurance that the new washers don't have this same defect. Beyond saying "My family use these machines, they're safe", she couldn't really. But I guess if they don't acknowledge that there is a defect, they can't assure you that they've fixed it. So we decided to decline their offer and pay full price for a BOSCH. Even with the discount they offered, it didn't make sense to me to buy another expensive appliance (that I have no reason to believe won't catch fire in 7 years) from the same company that sold me a defective one the first time. That would be pretty foolish on my part, and I'm disappointed that Whirlpool is choosing to ignore and deny this problem, and not even try make it up to their customers. I know that products get old and break down, but I think that 7 years is not a long time for a high end dishwasher to last. And catching on fire, and risking death and property destruction, is not an acceptable way for a product to break down. We're very grateful that we weren't asleep or away from home when the problem happened. I hope the Consumer Product Safety Commission is really investigating these claims before more people aren't as lucky as we were. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDP01ILWH2 Serial number: FP2502015 Name: Jim Cashman Address: City: Los Angeles State: CA Zipcode: Phone: (818)205-9530 Email: jcash4@sbcglobal.net --- Detailed description of the issue: Door droping down w/no holding. Smell a strong (like plastic melting) odor when the dishwasher was ON. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01FLSS Serial number: FS1436446 Name: Maria Glodz Address: 2038 Clover RD. City: Northbrook State: IL Zipcode: 60062 Phone: 847-312-3660 Email: MariolaG@msn.com --- Detailed description of the issue: Smell and smoke started coming from the dishwasher during the dry cycle. opened to find bad smell and flame coming from side vent by control panel. Fire dept opened door inside and saw charred control panel area. Lucky to be home. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDP01FLBL5 Serial number: FR3602556 Name: Melissa Entzion Address: 315 48th Ave SW City: Moorhead State: Minnesota Zipcode: 56560 Phone: 218-359-0495 Email: mattmelissa@cableone.net --- Detailed description of the issue: Machine started smoking, opened door and flames shot out. Same thing as many others who have posted on this site. Dishwasher was purchased 12/2003. Reported to Kitchenaid, they claim no recall, and will not respond to this site. Rep claims will only address websites ending in .gov or .org. To file a complaint with the CPSC (consumer products safety commission), go to https://www.cpsc.gov/talk.html. The more complaints there, with the better business bureau and other consumer watch groups, the better. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01DLSP2 Serial number: FP4201703 Name: M Address: City: Paradise Valley State: Arizona Zipcode: 85253 Phone: 4802067588 Email: Macdoo5@aol.com --- Detailed description of the issue: Short circuit in heating element. After 4 years of use and many replacement parts on other issues with our brand new dishwasher, it stopped working. We had smelled burning for a couple of nights cycles before it completely melted the wire. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDP01FLBT6 Serial number: FR4101151 Name: Jeffrey Fisher Address: City: State: GA Zipcode: Phone: 770-304-4358 Email: jeff@fisherdesigns.com --- Detailed description of the issue: Dishwasher had smoke coming from it and a plastic/electrical burning smell. Turned the dishwasher off before it caught on fire. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS011JBL0 Serial number: FK3401580 Name: T. Fletcher Address: City: State: Zipcode: Phone: 5015809554 Email: tfletcher0707@yahoo.com --- Detailed description of the issue: control panel started burning. pulled plug to stop Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDI01ILWH6 Serial number: FR4407795 Name: Jeff Flint Address: City: State: Zipcode: Phone: 772-340-3749 Email: jeff@yournetworkadministrator.com --- Detailed description of the issue: Diswasher stopped working during an operating cycle. The door panel was opened up to access the control unit. Inspection of the wiring leading into control unit showed signs of severe over heating to the point of melted insulation and scorching on the inside of the door panel. This was obviously very close to starting an electrical fire. Lucky for us that we still have a house. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDP02FRSS0 Serial number: FS4612177 Name: Matthew Morris Address: City: State: Zipcode: Phone: 619 222-8420 Email: mmkmorris@att.net --- Detailed description of the issue: Started the dishwasher and left the house. When we returned the dishwasher would not operate. Pulled the control panel to discover the melt down just like in the pictures on the website. It melted the housing, scorched the user interface, thermal fuse (which did not blow), and the plastic control panel. The dedicated breaker did not trip. Mighty lucky to have a house to come back to. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDP01FLSS5 Serial number: FR2904604 Name: Steve Ainsworth Address: 10 Old Bath Hwy City: Washington State: NC Zipcode: 27889 Phone: 252-944-6732 Email: drains@suddenlink.net --- Detailed description of the issue: We purchased a KitchenAid dishwasher, tall stainless steel tub model KUDS01FLBL3 serial number FP4601349. We also had a custom front panel made to match our kitchen and had it installed December 2003. The dishwasher is run about 2 times a week. We had several small problems with it but no big deal until we first noticed an electrical burning odor and the dishwasher ceased to function during the final drain cycle summer of 2009. We pulled the unit and used an OHM meter but found all was in working order so we replaced the thermal fuse switch which seemed to solve the working problem for several months but the smell continued. In addition to the electrial odor emitted from the side vent panel of the circut board, we now had a wood burning odor. The dishwasher again continued to stop during the same drain cycle. When we pulled the unit from under the counter we saw that the entire side of the osk cabinet on the drain hose side of the washer was completely burned black and the wooden grain is severely warped and was evident of a near fire. This time the tan wire from the heater in the circut board was burned in the circut board. We replaced the heater, thermostat, thermister, circut board, and fuse switch. This solved the problem for 3 runs then the unit shut down at the same drain cycle. We replaced the parts again and this time the unit lasted 4 washes and quit. We will no longer take the chance of burning our house down and are going to replace the dishwasher. The cost of a new model of the same make and front panel ready is $1149.00. We are at a delima, our wooden panel and handle was costly so how much money do we want to swollow? Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01FLBL3 Serial number: FP4601349 Name: Jane Park Address: 360 Beechnut Hill Drive City: Akron State: Ohio Zipcode: 44333 Phone: 3306661520 Email: dzpark@roadrunner.com --- Detailed description of the issue: My unit is manufactured by Whirlpool and sold under the Sears Kenmore Elite brand. After my incident, I found that these units, while having different names on the faceplate, are all manufacture by Whirlpool. My unit was installed on July 2, 2002 and has been run at least once a day and frequently, twice a day since installation. When running a second load after Easter dinner, April 4, 2010, the unit began to hiss and spark from the control panel. It began to send out acrid, sooty smoke from a vent hole under the time display window and door handle opening. Opening the door did not stop the cycle. It continued to spray the water out of the unit and hiss. I closed the door and ran to the electrical panel and threw the dedicated breaker, shutting the unit down. Disassembly exposed the burned out control panel circuit board and smoke damaged control panel cover. The pictures on this site might have been shot from my board as well. The same tab melted off of the board but didnt cause as much damage to its connector. Does anyone know where that tab goes? I havent been able to see a schematic and because the damage was limited to this area, I didnt need to do any additional disassembly. To repair the unit, I installed a new circuit board and thermal fuse kit (just to be sure). Unlike the tab plug in the picture, there was little melting of the plastic on my plug. I had to just pull the tab out of the plug and wipe the plug clean. I ran the dishwasher through two full cycles so far with no additional problems. I also will not put the unit on and go to bed. That had been the procedure before and will not trust it again. Loss Incurred: Product loss Brand: Whirlpool Type of appliance Dishwasher Model number: 665.17584200 Serial number: FM2401353 Name: Joe Cicchelli Address: City: State: Zipcode: Phone: 201-487-6546 Email: cicchel@aol.com --- Detailed description of the issue: Heard a popping/hissing sound come from the kitchen. Smelled eletrical smoke but couldn't identify it. Inspected entire kitchen and realized the smell was coming from the electrical panel of the dishwasher. There was no fire or smoke inside the dishwasher, but smoke was escaping from the panel. The dishwasher was just over 4 years old. Loss Incurred: Product loss Brand: Whirlpool Type of appliance Dishwasher Model number: DU1100XTPQ6 Serial number: FS4410248 Name: A Mangrum Address: City: State: Zipcode: Phone: Email: allisonmangrum@yahoo.com --- Detailed description of the issue: I picked out this model in Lowes but purchased it from PC Richards on Long Island NY around November 15, 2009. It was first used the first week in December in 2009. Since my husband and I sold our home and downsized into this new apt., we hardly used it, maybe once a week. On Wed. March 10, 2010, I ran it for the first time in maybe 2 weeks. It started to smell of burning plastic and then started to fill the apartment with smoke. The cycle was just finishing up, so the dishes were already cleaned and dried when I opened the dishwasher. I thought maybe something fell to the bottom, but no, nothing was there. After going on line to see if this has been a problem, I came across absolutely frightening encounters of disasterous, dangerous encounters of other dishwasher owners of all brands under the Whirlpool family of dishwashers including Sears and Kitchenaid. Fires! I will NOT use this appliance again and I'm calling a lawyer. It is incredulous and horrendous that no recall has been issued and no warnings. I cannot believe this, are they waiting for someone to die? My dishwasher is barely months old, used less than hald a dozen times! Loss Incurred: Product loss Brand: Whirlpool Type of appliance Dishwasher Model number: DU1300xTVQ0 Serial number: FY4314463 Name: Rochelle Saunders Address: 246 Dwight St City: Oceanside State: NY Zipcode: 11572 Phone: (516) 764-1144 Email: rsnysom@aol.com --- Detailed description of the issue: A couple of Sundays ago, our 4 year-old Kitchenaid dishwasher stopped at the end of a wash cycle. I smelled burnt plastic, but the odor didn't last long. The lights on the control panel would not light at all. Upon further inspection, I discovered the breaker had tripped. I removed the control panel to see if any wires were disconnected. Everything looked fine, but nothing was working. I tried to reset it (as per the owner's manual) to no avail. So, I called Kitchenaid. I found out I could pay $70 for a repairman to come out to give me an estimate. I decided instead to have Kitchenaid send me a new control panel (which nullified my warranty from that point forward). After plugging in the new control panel, there were still no lights, but I did hear a strange sound. A couple of days later I decided to try it again. Same as before, except when I closed the door, it made a popping sound. I did it a second time, and sparks flew out from under the front of the dishwasher. Upon unplugging and pulling out the dishwasher, I discovered that the ground wire had been burned in two (including the melting of a wire nut). There was evidence of a small fire all around the area where the cord connects to the dishwasher wires. We're very thankful that the fire didn't spread, but now we're frightened at the thought of plugging in another Kitchenaid dishwasher. Plus, we're extremely disappointed that we paid more for an appliance that we thought would last 10-12 years, and now it's dead after 4. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDI02IRWHOO Serial number: FS3101865 Name: Barry Dunlap Address: City: Walker State: LA Zipcode: Phone: (225)664-1216 Email: abdunlap@netzero.net --- Detailed description of the issue: On 3-8-10 started the dishwasher and left the room. Five minutes later my wife was yelling for me to help her. Dishwasher was pooring smoke from door--unable to stop cycle-opening door did nothing as dishwasher continued to run. Pushing the stop cycle did nothing. Finally turned off power to unit at a switch and the dishwasher stopped. Fire then went out. If you look at the pictures on this site, the blue resistor in the second photo I found charred black on the bottom of my dishwasher washtub. I agree with all the other posts on this site; this machine is a hazard and someone or some family is going to be killed by Kitchenaid / Whirlpool Corporation. My dishwasher is almost exactly seven years old also. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: Superba Serial number: 663613140 Name: Douglas Petersen Address: 10322 Toledo Circle City: Bloomington State: MN Zipcode: 55437 Phone: 9528850834 Email: dpetersen10322@q.com --- Detailed description of the issue: Started dishwasher at night went upstairs on computer about 20 minutes into cycle heard popping sounds, ran downstairs to see flames shooting from the top of the control panel. Pulled the door unlatched, ran downstairs to shut off circuit breaker. Dishwasher ruined, floor ruined. The dishwasher is almost 7 years old to the date! Had a fuse kit replaced in the control panel 2 years ago due to the control acting funny. Again, had we not been home could have burned the house down. Contacted KitchenAid and insurance company, waiting to hear resolution. This machine seems to be a very dangerous unit around the 7 year mark based on every one elses comments! Don't know if we'll ever run a dishwasher again unless we are present. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDP01DLWH0 Serial number: FM002716 Name: S Address: Cowan City: State: UT Zipcode: Phone: 000-000-000 Email: dscowan@gmail.com --- Detailed description of the issue: THE SAME THING HAPPENED TO OUR DISHWASHER AS ALL THE OTHERS LISTED. WE TURNED IT ON AND WENT TO BED.I WOKE UP 30 MINS LATER TO THE SMELL OF SOMETING BURNING. WALKED IN THE KITCHEN AND THE ODOR GOT STRONGER AND THE KITCHEN WAS FILLED WITH SMOKE.IMMEDIATELY I COULD SEE THAT IT WAS THE DISHWASHER THAT WAS CAUSING THE SMOKE. THE GREEN LIGHT IN THE FRONT PANEL WAS NOT ON.ITS ALWAYS ON. SO I WENT TO THE FUSE PANEL TO SEE IF THE FUSE WAS TRIPPED. IT WASN'T. THE NEXT MORNIG I OPENED THE FRONT PANEL AND SAW THAT THE CIRCUIT BOARD WAS FRIED AND ALL THE CONNECTIONS TO IT. I WOULD REPLACE THE CIRCUIT BOARD AND THE WIRE HARNESS BUT WHATS TO KEEP THIS FROM HAPPENING AGAIN. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDL01ILBS2 Serial number: FP3401586 Name: JAMES G LEBO Address: 9318 CHESTNUT LN City: MUNSTER State: INDIANA Zipcode: 46321 Phone: 2198382769 Email: obel4@sbcglobal.net --- Detailed description of the issue: Exactly the same as everyone else here. We were upstairs getting ready for bed and we smelled smoke that seemed like it was coming from an electrical fire. We traced it to the dishwasher, which had stopped part way through the cycle. No flames or damage were visible from the outside, but when you take off the front panel, you can see a burnt circuit board and power supply (just like the pictures on the website). Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01FL Serial number: FR2127335 Name: Craig Martell Address: City: State: Zipcode: Phone: 831-623-1797 Email: craig dot martell at gmail dot com --- Detailed description of the issue: Dishwasher was running when smoke and flames started coming out of the door. We were home at the time and was able to extinguish the fire before it spread, but I do not understand why it did not trip the breaker. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: kud1011lblo Serial number: fm3301341 Name: jeff gruber Address: 718 cr 30 east City: west liberty State: oh Zipcode: 43357 Phone: 937 465 6990 Email: jtgruber@embarqmail.com --- Detailed description of the issue: Started the washer. Went back to the kitchen and smoke was coming from the dishwasher. Fire was contained in the washer, but I caught it early. If I had not caught it when I did, can't say if it would have spread. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUD801FLWHD Serial number: FM3901307 Name: Ken Crain Address: City: Atlanta State: Georgia Zipcode: Phone: 404-299-3400 Email: kencrain@crainatlanta.com --- Detailed description of the issue: Dishwasher, when not running and being loaded with dirty dishes, suddenly went into an all lights on condition and overheated, all wash lights on, could not shut off using key pad. Top of door panel too hot to touch--at both ends, plastic hot and soft. Left bubble in plastic after it cooled down. Immediately shut off breaker to stop condition. Now I wish I had had let it burn, because now that it has been assessed as working "fine" by two repairman. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDD03DTBL2 Serial number: FY3501108 Name: Carla Panetta Address: 10 Hilltop Drive City: Bayville State: New York Zipcode: 11709 Phone: 516-628-2293 Email: cpanetta@optonine.net --- Detailed description of the issue: Running the washer and started to smell burning rubber/electrical components. Localized the worsening smell to the dishwasher. Shut it off drained the water and pulled it out. The under carriage looked ok. Sniffing around the water vapor vent on top of the door gave a strong smell of burnt electrical material. I suspect the control panel and or wiring in the door as the cause. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDI01FLSS2 Serial number: FP2805096 Name: Janice Romanosky Phone: 410.544.2644 Email: Janice.Romanosky@verizon.net --- Detailed description of the issue: Flames, Sparks and Black Smoke shot out of the front of the dishwasher. Circuit board and wiring connectors burnt. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01FLSS3 Serial number: FP4602207 Name: Michael Schaller Address: 104 Gallogly Rd City: Lake Angelus State: Michigan Zipcode: 48326 Phone: 248 333-2595 Email: schallem@mc-mc.com --- Detailed description of the issue: Dishwasher main control board and wiring harness meltdown - filled house with toxic smoke. Looks just like the pictures shown on this website. Does someones home burn down before they recall? Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDV24SEWH1 Serial number: FF2201115 Name: John Repp Address: 3075 Tatonka Dr City: Hastings State: Michigan Zipcode: 49058 Phone: 269-948-8835 Email: jarepp@iserv.net --- Detailed description of the issue: Flames and dark smoke shot out from dishwasher door while running. We were SO fortunate to have been in the kitchen at the time and sprayed it immediately with a fire extinguisher. Any other evening, we would have been in bed at that time (we always start it right before we go to bed)and the consequences could have been disasterous. (Thank God we were up late doing Christmas cards that evening!) There was no indication that the appliance was going bad. It was 7 years old and worked fine until the fire. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01DJSS0 Serial number: FM0948400 Name: Karin Peterson Address: 32 Falcon Hills Drive City: Littleton State: CO Zipcode: 80126 Phone: 303-777-2494 Email: jkccpeterson@yahoo.com --- Detailed description of the issue: Total control panel failure Dec. 25, 2009. Near fire, except for my husband's quick actions to run to the basement and turn off the breaker. Thankfully I was in the kitchen at the time of the incident and was able to call out to him. We were astonished that this incident did not trip the electrical breaker. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDMO1FKSS Serial number: FM050446 Name: Deborah Cagley Address: 10430 Oxley Road City: La Porte City State: Iowa Zipcode: 50651 Phone: Email: dcagley@netins.net --- Detailed description of the issue: I had same experience panel over heated ,actually burning hot and the plug in wall was hotbut didnt trip. I smelled burning and panel lights were blinking but didnt stop running. If I wasnt in same roomit woud have burned up and caused a fire. I am so mad .I also had a leak before that to the tune of $220. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDCO1TM series Serial number: 8531778A Name: Joyce Dexter Address: 20647 Carousel Circle West City: boca Raton State: Fla. Zipcode: 33434 Phone: 561-482-8132 Email: dexter.joyce@gmail.com --- Detailed description of the issue: Flames shot out of top front of our Superba dishwasher 5 to 10 minutes into normal wash cycle on 3/22/09. (fire did NOT trip the circuit breaker) Note: dishwasher on its own breaker. Breaker box inspected approx. 5 years ago during subpanel upgrade, and inspected again after fire. It checked out fine with no problems with the breaker. Our insurance company, State Farm, picked up our dishwasher and took it back to their lab for analysis. Loss Incurred: Product loss Brand: KitchenAid Type of appliance Dishwasher Model number: KUDS01DJSS0 Serial number: FL0618828 Name: Steve Chambers Address: 11121 Gambrill Park RD City: Frederick State: Maryland Zipcode: 21702 Phone: 301 293-4193 Email: steve@atomicweb.com KitchenAid Dishwasher Fire | Unsafe Consumer Product | Whirlpool Needs RecallKitchenAidFire.com powered by Website2Go |
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Solutions: Together we can spread the word to our family and friends, force a product safety recall, and file a class action. UPDATE: November 9, 2011 "Steve Chambers, et al. v. Whirlpool Corporation, Sears Holdings Corp. and Sears, Roebuck & Co., Inc." class action was filed in U.S. District Court, Central District of California. Download class action lawsuit PDF (1) SIGN THE RECALL PETITION CEO of Whirlpool Corporation: We demand a recall (on your fire hazard dishwashers) NOW! (2) How to Spread the Word on Facebook (3) Submit Your Dishwasher Fire Incident Report (4) In the United States: report your dishwasher fire directly to the U.S. Consumer Product Safety Commission toll-free Hotline at 1-800-638-2772 In Canada: report your dishwasher fire directly to the Electrical Safety Authority toll-free Hotline at 1-877-372-7233 In the United Kingdom: report your dishwasher fire directly to the UK RAPEX Contact Point at +44 20 7215 0362 |
