SETTLEMENT UPDATE (January 18, 2016) - Chambers, et al. v. Whirlpool Corporation, Sears Holdings Corp. and Sears, Roebuck & Co., Inc.
 
Whirlpool Agrees to Settlement of Dishwasher Class Action
 
Whirlpool Corporation has agreed to settle claims brought by my attorneys, Rifkin, Weiner, Livingston, Levitan & Silver, LLC, and their co-counsel alleging that up to 24 million dishwashers Whirlpool-manufactured dishwashers, branded “Whirlpool,” “KitchenAid” and “Kenmore,” have a design defect that can cause the control board to overheat and catch fire.

If you owned one of those dishwashers and it overheated or caught on fire within 12 years of purchase, Whirlpool has agreed to reimburse you for the full cost of repair, or up to $300 if you bought a replacement dishwasher. Owners who have an overheating event within 2 years after the settlement can get a 30% discount on a new Whirlpool-manufactured dishwasher (in addition to any other promotions or rebates), or a cash payment of $100.

Approximately 6 million Class members who bought certain models can get a rebate of 10-20% on a new Whirlpool-brand dishwasher, even if it never overheated or caught fire, and even if they no longer own the dishwasher. Whirlpool has also agreed to post safety warnings on service and training bulletins, and to post notice of the settlement benefits on packaging for replacement parts.

Additional information is available on the settlement website: www.dishwashersettlement.com

 
 
 
 
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Dishwasher Fire, Whirlpool, KitchenAid, Sears Kenmore, Maytag, KitchenAidFire.com

 
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CBS 47 Eyewitness News Investigates: Dishwasher Danger?
June 17, 2014

 
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Class Action filed in United States on November 3, 2011 (see "Solutions" below)
 
 
Class Action filed in Canada on September 9, 2013
 
On September 9, 2013, Klein Lyons together with Alberta law firm James H. Brown & Associates filed a class action lawsuit against Whirlpool Corporation, Sears Holdings Management Corporation, Sears Roebuck and Co., Inc., Sears Canada Inc., Whirlpool Canada Co. and Whirlpool Canada LP, for manufacturing and selling defective dishwashers that can have serious failings including spontaneous fires from a defective control panel.

The lawsuit has been brought on behalf of Canadian consumers who purchased Whirlpool, KitchenAide and Kenmore branded dishwashers. The lawsuit alleges that the dishwashers are dangerously defective. Specifically, the electronic control board on the dishwashers may overheat, causing a fire.

The complaint in that action alleges that the dishwashers contain a dangerous defect and the product is a fire hazard. Each dishwasher is equipped with an electronic control board and has a unreasonable propensity to over-heat. The Defendants have known about this product defect for years, and yet have failed to take appropriate corrective action, including warning consumers, recalling or repairing the product and is in breach of the Business Practices and Consumer Protection Act and the Sale of Goods Act.

 
www.kleinlyons.com/class/whirlpool/news-sep13-whirlpool.pdf
 
 
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Have you had a fire, flood or injury with a toaster oven, coffee maker, clothes washer, clothes dryer, refrigerator, freezer, dehumidifier, range hood, food processor, mixer, grill, slow cooker, cooktop, trash compactor, stove, disposer, microwave, oven, air conditioner, water heater, made by Whirlpool, KitchenAid, Kenmore, Maytag, Jenn-air, Amana?

Please submit your safety incident report here: WhirlpoolSafetyDefects.com

 
 
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"Is your dishwasher one of the models at risk? Well unfortunately its kind of a complicated answer. The lawsuit only names 6 models. But since that they have received on KitchenAidFire.com information on over 350 other (Whirlpool) models."
-- Penn Holderness, NBC News

 
 
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Did your Whirlpool manufactured dishwasher catch your house on fire?
Do you have video of your Whirlpool manufactured dishwasher on fire?

Please email steve@kitchenaidfire.com

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Whirlpool Customers with Concerns
 
Brand: KitchenAid dishwasher
Model number: KUDS30IXBL
Serial number: F23210448
Full Name: Ryan T. Koch
Address: 4311 Wedgewood Dr
Town/City: Cedar Falls
State/Province: IA
Postcode: 50613
Country: United States
Phone: 319-242-7007
Email: turq57@hotmail.com
Store purchased from: Lowes
Purchase date: 10/15/2012
How much did you pay for it? 675

What went wrong (control board caught fire)?

The control board has not yet caught fire, but that is probably because it has been replaced 2 times within the first year of owning this dishwasher. Twice the control board has been replaced because some of the LED‚s stay dimly lit all of the time, of which both repairmen said is because of a short across circuits on the board. It doesn't take a rocket scientist to know that an electrical short of any kind does not lead to good things. I shouldn't have to wait for this to catch fire before something is done about it, that‚s why I‚m posting here.

Please state the date of the incident/fire/damage. March(?) 2013 & Sept 2013
How did you find us? Google
If by TV News, which station, where?

(Visitor IP address: 192.43.65.245)

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Brand: Sears Kenmore dishwasher
Model number: 66513
Serial number: FY4102056
Full Name: Jessica Alderman
Address: 2980 Lynnhaven Dr
Town/City: Virginia Beach
State/Province: VA
Postcode: 23451
Country: United States
Phone: 757-581-1803
Email: haakjess@verizon.net
Store purchased from: Sears
Purchase date: 2009
How much did you pay for it? 1000.00

What went wrong (control board caught fire)?

Has not caught fire but it has left my dishes smell foul since the first year we bought it. 6 out of 10 times the dishes stink. I have had 3 visits from Sears technicians who gave me useless tips to making it smell better and I have tried them all and all the tips I can find on the internet. I have called my plummer out twice and they have stated that all our hoses and pipes are lined up and fine.

Please state the date of the incident/fire/damage. No fire, just worried it could happen
How did you find us? Google
If by TV News, which station, where?

(Visitor IP address: 74.110.100.181)

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Brand: KitchenAid dishwasher
Model number: KUDW02FRSS1
Serial number: FT2103223
Full Name: Allen Mathis
Address: 5355 DeSoto Caverns Pkwy.
Town/City: Childersburg
State/Province: AL
Postcode: 35044
Country: United States
Phone: 256-872-6240
Email: al@iMathis.com
Store purchased from: Lowes
Purchase date: 2011
How much did you pay for it? $1000.00

What went wrong (control board caught fire)?

Dishwasher cuts off because it overheats. Had to replace the Thermostat (High Limit) twice but still overheats and shuts down.

Please state the date of the incident/fire/damage. No Damage yet but am concerned that it could catch on fire
How did you find us? Google
If by TV News, which station, where?

(Visitor IP address: 98.83.17.28)

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Brand: KitchenAid dishwasher
Model number: KDUS30IXBL6
Serial number: F20202859
Full Name: Dawn
Address: White
Town/City: Galway
State/Province: New York
Postcode: 12074
Country: United States
Phone: 5188821487
Email: mwhite27@nycap.rr.com
Store purchased from: Coca's Appliance
Purchase date: $317.12
How much did you pay for it? $955.95

What went wrong (control board caught fire)?

At this time we are happy to report we have not had a fire, but have had the control panel replaced 4 times withing 9 months on the first machine, a new control panel on the second machine, and currently have a broken machine and are refusing to have the control panel replaced after hearing about this lawsuit.

Please state the date of the incident/fire/damage. 5/10/12, 6/26/12, 12/31/12 3/19/13, 4/4/13
How did you find us? Google
If by TV News, which station, where?

(Visitor IP address: 72.228.28.188)

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Brand: KitchenAid dishwasher
Model number: KUDC10FXBL3
Serial number: F13802087
Full Name: Cheryl Campora
Address: 506 Henrys Ridge Road
Town/City: Pittsboro
State/Province: NC
Postcode: 27312
Country: United States
Phone: 848-702-5934
Email: CherylCampora@Gmail.com
Store purchased from: Lowes
Purchase date: Nov 2011
How much did you pay for it? $800?

What went wrong (control board caught fire)?

Bought in Nov 2011. We were away most of Nov and Dec and didn't use dishwasher much. In Jan having house guests for 2 months the dishwasher just stopped. Since January we have had THREE power supply boards, one heater, several valves replaced and the dishwasher still won't wash longer than 5 minutes. We were lucky not to have had a fire but have had several service calls and numerous frustrating pleads for a replacement dishwasher. The sad part is that we had a Kenmore Elite two-drawer dishwasher before this and it leaked so much that our hardwood floor needed to be replaced. After only 3 years we decided to throw it out and upgrade to a Kitchen Aid. Guess we didn't do our homework since Kenmore and Kitchen Aid are related. Learned this when they had Sears come for the service calls to the Kitchen Aid. Ironically, saw on the news today that others are having these fires and today Kitchen Aid is finally after 6 months bringing us a replacement dishwasher. Now I don't want it if I'm going to still have trouble or a FIRE.

Please state the date of the incident/fire/damage. JANUARY 2012
How did you find us? TV News (please explain below)
If by TV News, which station, where? CHANNEL WNCN 17 RALEIGH (WNBC)

(Visitor IP address: 67.238.166.203)

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Brand: KitchenAid dishwasher
Model number: KUDI01ILBL2
Serial number: FP275892
Full Name: Maurice Cauley
Address: 206 North 24th St.
Town/City: Morhead City
State/Province: NC
Postcode: 28557
Country: United States
Phone: 252-247-7754
Email: macdiver@hotmail.com
Store purchased from: Lowe's Hardware
Purchase date: 2005 or so
How much did you pay for it? 600.00

What went wrong (control board caught fire)?

The washer did not catch fire it just stopped working. I replaced the circuit board. It quit again. When it quit working I looked at the circuit board and one or more of the "caps" were very hot and had swelled. I replaced the board under warranty from Replair Clinic and it ran for about 15 minutes and quit again and there was a smell of burning electrical components. The board model number is Whirlpool 8564542 Rev A.

Please state the date of the incident/fire/damage. 7/8/2011
How did you find us? TV News (please explain below)
If by TV News, which station, where? NBC17

(Visitor IP address: 174.106.157.74)

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Brand: Whirlpool dishwasher
Model number: GU980SCGQ3
Serial number: FK3301706
Full Name: Mark Clark Hamer
Address: 71 Ashlin Court
Town/City: Batesville
State/Province: In
Postcode: 47006
Country: United States
Phone: 812-212-1908
Email: hamermarkc@yahoo.com
Store purchased from: Gehrings Appliance Batesville
Purchase date: 11/02
How much did you pay for it? $500?

What went wrong (control board caught fire)?

Unit quit working, called for repair the technician pulled the cover off & told us the circuit board had gotten really hot at one time. Told us to start looking for a new unit.

Please state the date of the incident/fire/damage. 1/12

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Brand: KitchenAid dishwasher
Model number: KUDE6OFXBL
Serial number: F1300195
Full Name: Kerry Foley
Address: 6801 Delaware Street
Town/City: Chevy Chase
State/Province: MD
Postcode: 20815
Country: United States
Phone: 301-657-8244
Email: kfoleymd@mac.com
Store purchased from: Bray and Scarff
Purchase date: 9-11
How much did you pay for it? $1359

What went wrong (control board caught fire)?

smelled burning plastic on several occasions. Now control board is broken
Have not had a fire. Repairman scheduled to come in 2 days, but reluctant to proceed with repair given all I've read here

Please state the date of the incident/fire/damage. machine broken 3/18/12, 5 months after installation

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Brand: Sears Kenmore dishwasher
Model number: 665.16579200
Serial number: FM4509388
Full Name: Steven Moomey
Address: 5705 Bumpy Oak Road
Town/City: La Plata
State/Province: Maryland
Postcode: 20646
Country: United States
Phone: 301-283-3507
Email: hohjetride@aol.com
Store purchased from: Sears, Waldorf, Md
Purchase date: 02-30-2004
How much did you pay for it? Part of Appliance package

What went wrong (control board caught fire)?

Heating Element burned up, no other damage to washer, other than terminal at board. It set off smoke detectors in middle of night. Main breaker Shunt tripped. Emergency lights came on. Took us the weeks to figure out what happened. Quoted $245 for element board, parts only.

Please state the date of the incident/fire/damage. 11-28-2011, Thanksgiving night

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Brand: -- choose --
Model number: KitchenAid microwave
Serial number: KitchenAid microwave
Full Name: brian gaines
Address: 18364 lincolnshire st
Town/City: san diego
State/Province: ca
Postcode: 92128
Country: United States
Phone: 619 249 8037
Email: gainesbri@aol.com
Store purchased from:
Purchase date:
How much did you pay for it?

What went wrong (control board caught fire)?

an arsin investigator took the microwave to determine source of ignition.

Please state the date of the incident/fire/damage. feb, 9, 2012

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Brand: KitchenAid dishwasher
Model number: KUDS01FLSS3
Serial number: FP5106807
Full Name: Libuse P Karich
Address: 2681 Jarett Drive
Town/City: Mead
State/Province: CO
Postcode: 80542
Country: United States
Phone: 303.532.7381
Email: lpkarich@q.com
Store purchased from: Appliance World Inc
Purchase date: 2004
How much did you pay for it? 1000.00

What went wrong (control board caught fire)?

First the hinges broke twice within the first year. It was very quiet the first 6 months then it has become noisier since. This is a stainless steel dishwasher! how can it start corroding? The heating element has corroded since 2009! We use the dishwasher as a drying rack. The company customer service stinks! The lady was rude and not at all helpful. Even the IRS hotline is more polite!

Please state the date of the incident/fire/damage. 2005-2010
How did you find us? Google
If by TV News, which station, where? Denver 9 News

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Brand: KitchenAid dishwasher
Model number: KUDI01ILBL1
Serial number: FP2019445
Full Name: Lynda Bindseil
Address: 614 Poplarwood Place
Town/City: Gaithersbueg
State/Province: Maryland
Postcode: 20877
Country: United States
Phone: 301-948-5601
Email: sanlyn.bird@verizon.net
Store purchased from: Lowes
Purchase date:
How much did you pay for it?

What went wrong (control board caught fire)?

No fire yet, but if it's recalled, I want it replaced!

Please state the date of the incident/fire/damage. n/a
How did you find us? TV News (please explain below)
If by TV News, which station, where? CNN

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Brand: Sears Kenmore dishwasher
Model number: 665.17012403
Serial number: FT2407473
Full Name: Tom Diot
Address: 11229 Eagles Creek Court
Town/City: San Diego
State/Province: CA
Postcode: 92128
Country: United States
Phone: 480.226.2021
Email: cscd10@gmail.com
Store purchased from: Sears
Purchase date: 2007
How much did you pay for it? 500.00

What went wrong (control board caught fire)?

Burning smell coming from unit was able to shut off.

Please state the date of the incident/fire/damage. JANUARY 2012

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Brand: KitchenAid dishwasher
Model number: KUDS35FXWH
Serial number: Unknown
Full Name: Lisa O'Brien
Address: 569 Dolores Ave.
Town/City: San Leandro
State/Province: CA
Postcode: 94577
Country: United States
Phone: 5103515178
Email: lkobrien7@comcast.net
Store purchased from: Airport Appliance, Hayward, CA
Purchase date: September 5, 2011
How much did you pay for it? $675

What went wrong (control board caught fire)?

Since this dishwasher was installed, it's broken twice due to heat sensor overload. The repairmen contracted by Whirlpool (which owns KitchenAid) have advised me that the bundle of wires leading from the energy source are frayed and non-insulated. KitchenAid sends out some kind of retrofit 'kit' which the repairmen have advised me will probably break again. Of course I'm wary of starting a fire in my house!

Please state the date of the incident/fire/damage. November 2011, January 2012

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Brand: Sears Kenmore dishwasher
Model number: 58715373100a
Serial number: th12566488
Full Name: Jeleis Nolan
Address: 6131 54 street
Town/City: Rocky Mountain House
State/Province: Alberta
Postcode: T4T1P1
Country: Canada
Phone: 14038442374
Email: cyberdyn@telus.net
Store purchased from: Sears RMH AB
Purchase date: sept.2/2011
How much did you pay for it? 499.99

What went wrong (control board caught fire)?

We have noticed a very pungent smell since the day that we bought this machine. It does smell like burnt electronics and thought we would research a little bit. Not Impressed!

Please state the date of the incident/fire/damage. since the day we got it delivered nov2/11 we have noticed a very particular burnt smell

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Brand: Sears Kenmore dishwasher
Model number: 665.16522000
Serial number: FP3344036
Full Name: Pamela Lemke
Address: 5530 Sandpiper Dr.
Town/City: Parma
State/Province: OH
Postcode: 44134
Country: United States
Phone: 216 661-2692
Email: pamallama@cox.net
Store purchased from: Sears
Purchase date: 8/16/2003
How much did you pay for it? 269.69

What went wrong (control board caught fire)?

I smelled something burning on the front of the unit.

Please state the date of the incident/fire/damage. 2/12/12

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Brand: KitchenAid dishwasher
Model number: KUDS30IVBL
Serial number: F01119559
Full Name: Timothy A. Hooley
Address: 699 Saint Davids Lane
Town/City: Niskayuna
State/Province: new York
Postcode: 12309
Country: United States
Phone: 5183731095
Email: thooley@nycap.rr.com
Store purchased from: Lowes
Purchase date: 5-10-2010
How much did you pay for it? 870.00

What went wrong (control board caught fire)?

No fire, has not progressed to that point, the machine appears to have electrical issues as it is blowing fuses (3) two in the past week (25 bucks a pop) in the control panel fuse #10258275. After reading this month's Consumer reports on this very issue I'm afraid to use the machine for fear of a house fire. No satisfaction from Kitchen aid other than to offer me an extended warranty for repairs at an additional cost to me of close to 300 dollars.

Costs so far: the machine not two years old, but new with tax cost 870. For service repair 144 last Sept.. Now 50 for two replacement fuses, 25 bucks a piece. #10258275.

Please state the date of the incident/fire/damage. 9-14-2011 first beak down
How did you find us? Other
If by TV News, which station, where? Consumer Reports article

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Brand: KitchenAid dishwasher
Model number: KUDS02SR
Serial number: FT1102776
Full Name: Harold C. West
Address: 64 woods ct
Town/City: dunstable
State/Province: ma
Postcode: 01827
Country: United States
Phone: 978-649-7855
Email: Lorraine1942@mac.com
Store purchased from:
Purchase date:
How much did you pay for it?

What went wrong (control board caught fire)?

this dishwasher has a distinctive electrical oder coming from it when it is running...indicating some kind of problem!! After seeing the experience of other owners I am immediately suspending the usage of this machine!! ....this is after numerous other problems from, what we thought, was a top of the line dishwasher!! purchase date was 2007...so far have replaced the motor,pump and the main front panel circuit board!!

Please state the date of the incident/fire/damage. it is currently a problem and has been for several weeks
How did you find us? TV News (please explain below)
If by TV News, which station, where? channel 5 boston

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Brand: KitchenAid dishwasher
Model number: KUDR01TJWHO
Serial number: FK3602141
Full Name: Barry E. Stark
Address: 35 Huntleigh Circle
Town/City: Eggertsville
State/Province: New York
Postcode: 14226
Country: United States
Phone: 716-310-0817
Email: stark45@verizon.net
Store purchased from:
Purchase date:
How much did you pay for it?

What went wrong (control board caught fire)?

Control board burned through. This unit was in my home when I purchased it in 2001. Had previous issues with whirlpool in my past home with a portable dishwasher and its shoddy design. Customer servicce was sub standard and "cocky" when called. This unit was part of a kitchen remodel from the previous owner. Having been leary of whirlpool products, and knowing that they manufactured kitchenaid as well, I've kept a close eye on the operation of the Kitchenaid Stove, Microwave, and Dishwasher in my home. In the time frame of June 6, 2011 my dishwasher had no lights on the control panel. On going down to the basement to check the circuit breaker, I discovered that it was tripped. The kitchen remodelers put the dishwasher and garbage disposal on their own breaker. When I reset the breaker, there was a loud buzzing sound from the control panel of the dishwasher as my daughter verified and the breaker tripped immediately. As a volunteer firefighter of 30 years, and an electrician, I disassembled the control panel and observed a "hole" burned through the circuit board of the main control panel. I was concerned that the attached "Thermal cut out" did not protect this board. Purchased a new Control circuit board and re-assemble. This worked until around September 19th. Once again, no lights on the control panel, BUT no tripped breaker. Disassembled control panel once again and observed that there was no damage to the circuit board, however the Thermal Protection device was burned out. Obtained another Thermal Protection device, and installed it. There was a set of leads with this kit that was to be installed regardless of the condition of the existing wiring harness. With the viewing of the fires caused by the products of this company, and being that they have their hands in many "brand" names, I'll do my homework from now on to insure the safety of my family, and that there will be NO whirlpool appliances or their spin offs in my home!

Please state the date of the incident/fire/damage. New York
How did you find us? TV News (please explain below)
If by TV News, which station, where? WIVB Buffalo New York

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Brand: KitchenAid dishwasher
Model number: 8524569
Serial number: fm1436568
Full Name: zarita simmons
Address: 106 treehaven rd.
Town/City: buffalo
State/Province: new york
Postcode: 14215
Country: United States
Phone: 716 6021030
Email: zaritamsimmons@yahoo.com
Store purchased from: in my home when moved in
Purchase date: 2007
How much did you pay for it? 1,200

What went wrong (control board caught fire)?

not yet, but makes alot of noise. and take a long time to finish. i am scared. i have little children in my home.

Please state the date of the incident/fire/damage. always since 2007
How did you find us? TV News (please explain below)
If by TV News, which station, where? headline news

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Brand: KitchenAid dishwasher
Model number: KUDS30IXBT4
Serial number: F12902021
Full Name: RUDOLPH P. SMALL
Address: 26910 GREENBROOKE DRIVE
Town/City: OLMSTED TWP.,
State/Province: OHIO
Postcode: 44138
Country: United States
Phone: 440-235-1163
Email: smallr57@yahoo.com
Store purchased from: hhgregg
Purchase date: 8/13/2011
How much did you pay for it? $884.12

What went wrong (control board caught fire)?

I HAVE NOT HAD A FIRE WITH MY KITCHEN AID DISHWASHER, BUT CERTAINLY WANT A RECALL IF THERE IS A DANGER OF FIRE.

Please state the date of the incident/fire/damage. not applicable
How did you find us? -- choose --
If by TV News, which station, where? ch 3 nbc

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Brand: Whirlpool dishwasher
Model number: FS4701451
Serial number: 2802
Full Name: Dorothy Palmer
Address: 605 Roundview Rd
Town/City: Baltimore
State/Province: MD
Postcode: 21225
Country: United States
Phone: 410-355-1361
Email: sanjoh.dhr@hotmail.com
Store purchased from: Lowe's
Purchase date: 12/11/2005
How much did you pay for it? $501.97

What went wrong (control board caught fire)?

I heard a popping sound and the eletrical breaker cut off the circuit. The dishwater has not operated since that time.

Please state the date of the incident/fire/damage. about 8 months ago.
How did you find us? TV News (please explain below)
If by TV News, which station, where? Baltimore TV station.

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Brand: KitchenAid dishwasher
Model number: KUDP01LBL1
Serial number: FP0704253
Full Name: David Boone
Address: 4807 W Mescal St.
Town/City: Glendale
State/Province: AZ
Postcode: 85304
Country: United States
Phone: 6239307245
Email: d7misc@att.net
Store purchased from: private seller
Purchase date: 2010
How much did you pay for it? $150

What went wrong (control board caught fire)?

Nothing yet. I bought this used as it was in good condition. But I changed the front panel and noticed that the top control panel was partly broken at the mounting screws and that everything was cheaply made, the control board, the plastic and so on. Then I heard a news report and to my horror found this site. I didn't run it after that until I could get a GFCI breaker installed in the power cord (you can buy GFCI breakers that are power strips). My next fix is to install an Arc Fault circuit breaker in the breaker panel for this thing because the GFCI is no guaranty of anything (just one slight hope that a shorting control panel will cause a trip there). With the two of them together, MAYBE I won't burn to death - FYI both of those breaker types are only as good as their last test, as they are susceptible to failure due to transients from local lightning strikes, and so need to be tested regularly.
For their part, Whirlpool should have conformal coated the circuit boards(to protect them from deterioration due to moisture), and fuse protected all high current lines in conjunction with a rigorous failure mode analysis before unleashing these on an unsuspecting public. Shame on you Whirlpool. If mine ever causes serious harm, I'll be the first in line as a plaintiff in the class action lawsuit that you turkeys seriously deserve!

Please state the date of the incident/fire/damage. no damage
How did you find us? TV News (please explain below)
If by TV News, which station, where? Channel 5 Phoenix?

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Brand: KitchenAid dishwasher
Model number: KUDS30IXBL1
Serial number: F10206741
Full Name: Paul Falck
Address: 2342 N Park Ave
Town/City: Oskaloosa
State/Province: IA
Postcode: 52577
Country: United States
Phone: 641-673-9693
Email: pfalck2008@gmail.com
Store purchased from: Sears
Purchase date: 01/08/11
How much did you pay for it?

What went wrong (control board caught fire)?

No fire - yet. After a few days of use, upon closing the door of the dishwasher the cancel light blinks and the dishwasher goes into a draining pattern. After the draining pattern is complete all buttons on the control panel are dead until the breaker which the dishwasher is on is reset. This was "repaired" once under manufacturer's original warranty. The repairman indicated that the control board had became unplugged.

We purchased an extended service contract as the problem occurred soon after the first call. We have been working around it by resetting the dishwasher by turning the breaker off and then on again. The problem is not causing the breaker to flip.

Another service call for the same problem is scheduled for later this week. I became concerned after reading about the fires in Consumer Reports.

Please state the date of the incident/fire/damage. February 2011; and several more times over the last year.

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Brand: -- choose --
Model number: kudpo1flwh2
Serial number: fp2701256
Full Name: Cynthia Nicholson
Address: 1045 Riesling Lane
Town/City: Templeton
State/Province: CA
Postcode: 93465
Country: United States
Phone: 8054345553
Email: nicholsoncj@charter.net
Store purchased from: dishwasher came with the house
Purchase date:
How much did you pay for it?

What went wrong (control board caught fire)?

Control panel keeps breaking and have replaced it several times.

Please state the date of the incident/fire/damage. 2011

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Brand: KitchenAid dishwasher
Model number: KUDC20CVWH3
Serial number: F00603515
Full Name: Carolyn Gunton
Address: 78606 Dancing Waters Road
Town/City: Palm Desert
State/Province: Ca
Postcode: 92211
Country: United States
Phone: 760-360-3010
Email: caravan7@aol.com
Store purchased from:
Purchase date:
How much did you pay for it?

What went wrong (control board caught fire)?

Afraid it could catch fire.

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Brand: KitchenAid dishwasher
Model number: #kuds30cxbl0.
Serial number: F04801293.
Full Name: Candy Meluch
Address: 13074 Eagles Landing
Town/City: North Royalton
State/Province: OH
Postcode: 44133
Country: United States
Phone: 440-582-5575
Email: cmeluch@theindebank.com
Store purchased from: Sears
Purchase date: 2/2011
How much did you pay for it? 900

What went wrong (control board caught fire)?

What didn't go wrong. This dishwasher never worked right from the beginning. It didn't clean well. The control panel never worked. The control board was replaced at least 2 times. Every part was replaced at least once. It smelled like burning rubber. It made a loud humming noise. They must have serviced it at least 8 times in the 11 months I owned it. Finally with my last call they were going to replace every single part all over again. Then kitchenaid called and said they were just going to replace the machine. So now I do have a brand new machine, but am wondering if I still have to worry about this one maybe catching fire. So far with the new one, I have gone to start it up a few times only to come back a few minutes later and notice its not running. So then I start it again and stay there until I know the machine has actually started.

Please state the date of the incident/fire/damage. all of 2010

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Brand: Sears Kenmore dishwasher
Model number: FJ2311329
Serial number: 6651680189
Full Name: Denise Lamb
Address: 16478 Acacia Drive
Town/City: Strongsville
State/Province: OH
Postcode: 44136
Country: United States
Phone: unavailable
Email: dmnl1991@gmail.com
Store purchased from: Sears
Purchase date: at least 9 years ago
How much did you pay for it? do not remember but can find out when truly needed

What went wrong (control board caught fire)?

Nothing has gone wrong - yet. After reading all these incidents I will not pre-set it to wash when I am gone or asleep. It does make very loud clunking noises when filling

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Brand: KitchenAid dishwasher
Model number: KUD101TJBL
Serial number: FM1701868
Full Name: Michael Coscia
Address: 39 Waller Road
Town/City: Trumbull
State/Province: Connecticut
Postcode: 06611
Country: United States
Phone: 203 459-0671
Email: michaelcct1@yahoo.com
Store purchased from: PC Richard
Purchase date: May 22, 2002
How much did you pay for it? $462.00

What went wrong (control board caught fire)?

There is a light electrical odor coming from the panel that smells like smoke, but no flames, fire or obvious visual smoke. I only use my DW when entertaining which is one load per month. I have not approached Whirlpool on this. But I only run the machine when I am home. My Whirlpool side-by-side refrigerator had smoke and fire that burned the interior wiring harness to a crisp. But it was contained to inside the unit, and it self-extinguished when I pulled the plug. The authorized service person indicated that it was a compressor relay design issue. After several calls to Whirlpool, then cooperated and replaced the 9 year old unit for $300 which satisfied me. I had paid $1144 in 2002.

Please state the date of the incident/fire/damage. Since around 2009
How did you find us? TV News (please explain below)
If by TV News, which station, where? NBC Connecticut

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Brand: KitchenAid dishwasher
Model number: KUDS01FLSS2
Serial number: FP2905115
Full Name: John Agostinelli
Address: 40 Cedar Mill
Town/City: Rochester
State/Province: NY
Postcode: 14626
Country: United States
Phone: 5858659834
Email: jeadds@rochester.rr.com
Store purchased from: Charlotte Appliance, Inc.
Purchase date: December 2003
How much did you pay for it? $900.00

What went wrong (control board caught fire)?

I have repaired dishwasher many times. The last repair to replace top panel since one of "blister" buttons peeled off. While moving control board noticed melted connector, burned out spade connector on control board. Decided not to put waste any more time/money on "KitchenAid lemon" so bought new dishwasher and trashed KitchenAid before it started a fire! I kept the melted connector from the end of the wire harness and "toasted" control board.

Please state the date of the incident/fire/damage. 1/25/2012

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Brand: Sears Kenmore dishwasher
Model number: 665
Serial number: FH1505685
Full Name: Candace Boggs
Address: 300 Sycamore Tree Dr
Town/City: Medina
State/Province: OH
Postcode: 44256
Country: United States
Phone: 330-952-0011
Email: candaceboggs@zoominternet.net
Store purchased from: Sears
Purchase date:
How much did you pay for it?

What went wrong (control board caught fire)?

was making loud noise so unplugged it before something went wrong

Please state the date of the incident/fire/damage. 2-1-2012
How did you find us? TV News (please explain below)
If by TV News, which station, where? channel 5

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Brand: Whirlpool dishwasher
Model number: DUL240XTPB9
Serial number: FT5001017
Full Name: Barbara Hultgren
Address: 6620 146th Rd n
Town/City: Palm Beach Gardens
State/Province: Flotida
Postcode: 33418
Country: United States
Phone: 561-358-1179
Email: rchinpbg@bellsouth.net
Store purchased from: BrandsMart
Purchase date: 1/29/07
How much did you pay for it? 378.88

What went wrong (control board caught fire)?

Noticed something on the front panel and went to wash it off. Cloth was black with what looked like soot or grease. It would not wash off the cloth. Later that day I heard about the fires on the nightly news.

Please state the date of the incident/fire/damage. 2/1/2012

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Brand: KitchenAid dishwasher
Model number: KUDS301XBLI
Serial number: f10409087
Full Name: Gloria Gregoire
Address: 28 Lawrence Rd
Town/City: Derry
State/Province: New Hampshire
Postcode: 03038
Country: United States
Phone: 603-434-6365
Email: rhino55@comcast.net
Store purchased from: Sears
Purchase date: 02-24-11
How much did you pay for it? 535.00

What went wrong (control board caught fire)?

The first dishwasher that was delivered was defective. Repairmen tried 3 times to repair this dishwasher but it was still not working right. It would not run through a full cycle. It would shut itself off a few minutes after it was started. I received a new replacement on 4-30-11 in exchange for the defective dishwasher. The new machine seems to do the same thing every once in a while but I thought that someone must of hit the control panel and accidentally shut it off. But lately I have been smelling a funny odor coming from the inside of the machine. I thought it was just some strange food smell, now I'm not so sure. I will not run my dishwasher at night or when someone isn't here. I just had my whole kitchen remodel. It would be a shame to have it destroyed by fire just because Whirlpool wouldn't fix a problem they are responsible for.

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Brand: KitchenAid dishwasher
Model number: KUDP01FLSS6
Serial number: FR4507393
Full Name: Bobbi Jo Bridges
Address: 105 White Oak Court
Town/City: Covington
State/Province: LA
Postcode: 70435
Country: United States
Phone: 9859662365
Email: bobbibridges@gmail.com
Store purchased from: Eagle Distributors
Purchase date: April 2005
How much did you pay for it? 800-1000

What went wrong (control board caught fire)?

Control board was cited as the issue when I reported the fact that it smelled like it was burning, it was melting very heat resistant items, was holding water and seemed to be putting dirty water back on clean dishes. We were told that the issue was with the control panel.We replaced it and still no fix, we then found that the element was burnt, that too was replaced. It is now doing the same thing. I think that it is sticking in the heat cycle and putting dirty water on the dishes. It's a matter of time before it lights my house on fire. I don't feel safe having it repaired. I called Kitchen Aid and they acted as though this was news to them. I also asked for a copy of my call log on the account for my records and they said they would TRY to forward it. It has been a couple of months and I haven't received anything further from them.

Please state the date of the incident/fire/damage. 2nd time - Jan 2012

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Brand: Sears Kenmore dishwasher
Model number: 665-15951792
Serial number: FH8(3?)906254(?) STOCK NUMBER 15951 (serial is sort of worn off)
Full Name: Steve Mahnich
Address: 3816 Castle Hill Blvd
Town/City: Springfield
State/Province: Illinois
Postcode: 62712
Country: United States
Phone: 217-971-9630
Email: smahnich@yahoo.com
Store purchased from: sears - Springfield, Illinois
Purchase date: September 1998
How much did you pay for it? About $500 ? (ultra-wash model, quiet)

What went wrong (control board caught fire)?

Twice now the dishwasher has had the thermal fuse replaced. Now after the second replacement, it has: 1 - gone into a timer delay mode all by itself (we didn't press any buttons), and
2- jsut now it started a cancel drain mode wit hteh 2-minutes indicating in the countdown all by itself. So we poened it to see if it was full of water or something - it's not; the drain mode kicked on by itself 9as if you had pushed the "cancel-drain" button, and the motor started running but with no water in the tub to be drained. WE we're sitting here readin the paper in the kitchen so w saw it jstu come on in cancel-drain mode all by itself, no one near it, it's got a few plates in it, but not ready to run. We're turing off the breaker. if it runs dry for a period of time, will he motor burn up? Is this why our thermal fuse is going out? It could have come on by itself in the middle of the day and burned up.
I'm not a looney - it is off and went into cancel drain mode on it's own while we are sitting here. And last night coming in to put dishes away it was sitting in a 4 hour delay mode, and neitehr one of us had been using it yesterday. Upsetting

Please state the date of the incident/fire/damage. January 28-29, 2012

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Brand: KitchenAid dishwasher
Model number: KUDS01DLSS6
Serial number: FS2509253
Full Name: John Moore
Address: PO Box 313
Town/City: Wofford Heights
State/Province: CA
Postcode: 93285
Country: United States
Phone: 7603763056
Email: jamoore@mchsi.com
Store purchased from: Silvercrest Mfg Homes
Purchase date: 12/05/05
How much did you pay for it? $1200

What went wrong (control board caught fire)?

Eversince the unit was new we constantly had problems with the dishwasher not working. Numerous repairs under warranty to replace control panel(5 times just for control panel), ribbons, heating element, temp sensor, keypad and the last item replaced was the wiring harness (we paid $310) and the repairman informed us that the door insulation was melted. We are concerned about dishwasher catching fire.

Please state the date of the incident/fire/damage. Jan 2006-August 2008
How did you find us? TV News (please explain below)
If by TV News, which station, where? Bakersfield, CA

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Brand: Sears Kenmore dishwasher
Model number: 587703202
Serial number: 0700466
Full Name: Sharon Lewis
Address: 5077 Joseph Street
Town/City: Maple Heights
State/Province: Ohio
Postcode: 44137
Country: United States
Phone: 216-510-4307
Email: beautifulwoman@wowway.com
Store purchased from: Sears
Purchase date:
How much did you pay for it?

What went wrong (control board caught fire)?

Smoke came from it with a smell like brurnt rubber, never used again afraid of starting fire.

Please state the date of the incident/fire/damage. 2010
How did you find us? TV News (please explain below)
If by TV News, which station, where? channel 19 action news

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Brand: KitchenAid dishwasher
Model number: KUDCO3IVWHO
Serial number: FY0502523
Full Name: Harry Schaeffer
Address: 84 Bay Drive
Town/City: Key West
State/Province: FL
Postcode: 33040-6115
Country: United States
Phone: 305.745.2311
Email: harry_schaeffer@hotmail.com
Store purchased from: Sears-Key West-FL
Purchase date: Nov 2010
How much did you pay for it? $412(display model)

What went wrong (control board caught fire)?

Thermal fuze burned out and tripped circuit breaker in fuze panel No fire or smoke, Replaced fuze and unit continues to work.We are concerned that it may happen again, as it is unusual for thermal fuzes to burn out under normal operating circuitry. It is a predictor of a larger problem.

Please state the date of the incident/fire/damage. 1/16/12 / no fire / $40 amage
How did you find us? TV News (please explain below)
If by TV News, which station, where? Miami Chan #4

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Brand: KitchenAid dishwasher
Model number: KUDSO 11 JWH1
Serial number: FM 2803748
Full Name: LEONARD SUSKIN
Address: 16364 SW 11 ST.
Town/City: PEMBROKE PINES
State/Province: FL
Postcode: 33027
Country: United States
Phone: 954-704-8215
Email: ALLIEDLOCK@AOL.COM
Store purchased from: BRANDSMART
Purchase date: ??
How much did you pay for it? ??

What went wrong (control board caught fire)?

DON'T KNOW IF THIS COULD BE A PROBLEM, BUT WITH THE DOOR OPEN, THE AREA ON THE RIGHT SIDE OF THE MACHINE WHERE THE CONTROL BOARD IS, GETS WARM, AS YOU MOVE YOUR HAND TO THE LEFT IT GETS COOL.

Please state the date of the incident/fire/damage. NO FIRE NO DAMAGE AT THIS TIME
How did you find us? TV News (please explain below)
If by TV News, which station, where? CBS CHANNEL 4

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Brand: KitchenAid dishwasher
Model number: KUDS30IXSSO
Serial number: F04601977
Full Name: Debi Rincon
Address: 108 Live Oak Lane
Town/City: Largo
State/Province: FL
Postcode: 33770
Country: United States
Phone: 727 584 0242
Email: rinconmd@aol.com
Store purchased from: Apsco
Purchase date: 3/11
How much did you pay for it? $850.00

What went wrong (control board caught fire)?

Had probems within six months. Would not go through complete wash. Could not figure out why or what I was doing. Finally realized it would shut off on it's own within 10 mins. Not sure why, but when the repair man came, he replaced the whole panel and advised me to purchase the Extended Warranty ASAP. I did and now am happy I did.
I only paid $380.00 for my last dishwasher and it lasted forever and now miss it!
Under warranty, but the form states it would have cost to repair, $170.00.00 just for Labor. The panel would have been a lot!

Please state the date of the incident/fire/damage. 9/11

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Brand: Sears Kenmore dishwasher
Model number: 16PO5891
Serial number: FJ3302242
Full Name: C. N. Mitchell
Address: 7329 Post Oak Dr.
Town/City: North Richland Hills
State/Province: TX
Postcode: 76182
Country: United States
Phone: 817-428-2085
Email: judyrmitchell@sbcglobal.net
Store purchased from: Sears
Purchase date: 2004
How much did you pay for it? $500-$600

What went wrong (control board caught fire)?

Control Panel has not caught fire yet. It smokes sometimes and it does not always start the wash cycle.

Please state the date of the incident/fire/damage. unknown
How did you find us? Google
If by TV News, which station, where? Channel 11

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Brand: Sears Kenmore dishwasher
Model number: 66513963k010
Serial number: f03002042
Full Name: lisa hornsby
Address: 7116 bonanza tr
Town/City: fort worth
State/Province: tx
Postcode: 76135
Country: United States
Phone: 817-238-9518
Email: isaboutu@aol.com
Store purchased from: Sears
Purchase date: 2011
How much did you pay for it? 1499

What went wrong (control board caught fire)?

Control Board quit working...replaced in November then stopped working again in December and started working again a week later.Calling Sears again for them to come out BEFORE fire starts.

Please state the date of the incident/fire/damage. November 2011
How did you find us? TV News (please explain below)
If by TV News, which station, where? Watched a special on CBS

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Brand: KitchenAid dishwasher
Model number: KUDS25SH
Serial number: 0 FJ411488 number burned
Full Name: lynn k. elson
Address: 7155 roswell rd., #37
Town/City: atlanta
State/Province: ga
Postcode: 30328
Country: United States
Phone: 770-392-9076
Email: selson@emory.edu
Store purchased from: Circuit City
Purchase date: 9/99
How much did you pay for it? $798.

What went wrong (control board caught fire)?

heat burned out insulation, motor, and water wouldn't drain.
Have to buy new dishwasher.

Please state the date of the incident/fire/damage. 1/11/12

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Brand: KitchenAid dishwasher
Model number: KUDS03CTWH3
Serial number: FW4002820
Full Name: Kim Laidlaw
Address: 9534 NW Maring DR
Town/City: Portland
State/Province: OR
Postcode: 97229
Country: United States
Phone: 503-291-5446
Email: kimsorders@thelaidlaws.net
Store purchased from: Standard TV & Appliance
Purchase date: 02/2009
How much did you pay for it? 750.00

What went wrong (control board caught fire)?

No fire but had to replace control board when the unit was only a year and a half old. Since then we've had the control fuse blow 3 times. We have spent $245.00 in repairs so far and will have to spend another $75-$100 getting the fuse fixed as its blown twice in the last month. Now we are concerned about a fire and not sure if we should put any more money into this if the fuses will keep blowing. Whirlpool says it knows of no problems.

Please state the date of the incident/fire/damage. 10/19/2010

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Brand: KitchenAid dishwasher
Model number: KUDS301VSS4
Serial number: FO4008204
Full Name: Bobbi Greenfield
Address: 52 Timber Hill Drive
Town/City: Monroe Twp.
State/Province: NJ
Postcode: 08831
Country: United States
Phone: 609-619-3525
Email: beegee33333@aol.com
Store purchased from: Gabowitz
Purchase date: 7/2010
How much did you pay for it? $700

What went wrong (control board caught fire)?

I own a Kitchenaid dishwasher, model KUDS301VSS4. Thankfully, I have NOT had a fire in the year I have owned it. Nonetheless, I now feel I have a ticking time bomb in my home.

Why should any lawsuit limit damages to those who have experienced fire? I spent $700 + tax + hefty installation costs for a product I'm now afraid to use.

Why isn't the Whirlpool company held responsible for what is clearly a design or materials defect?

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Brand: KitchenAid dishwasher
Model number: kuds30ixsso
Serial number: F05103229
Full Name: Francine Counihan
Address: 41 indian hill rd
Town/City: Shrub oak
State/Province: New York
Postcode: 10588
Country: United States
Phone: 914 447 4359
Email: Chasingbeads@aol.com
Store purchased from: Appliance sales plus
Purchase date: Feb 12 2011
How much did you pay for it? 1017.92

What went wrong (control board caught fire)?

My dishwasher didnot go on fire. I only had it for 4 months when it started to give me problems.I set it one night and I opened it to add another cup and it wouldn't start up again.all the lights went out. I left it alone for the night and went to sleep, I woke up and the lights on the panel were flashing, I opened and closed it and lights went off. I just happened to lean against it a day later and it went on, so I tried it again and it worked for two more washes then went off again. I called for service when they came the 1st guy wanted to wanted to put in a new latch assembly But was to told to put in a whole new control panel. I had another problem with the dishwasher and called another whirlpool repair sic and they could not figure out the problem and put another control panel in both repair services were certified kitchen aid repair svces and both spoke with kitchen aid tech line for help. Now I hear a crackling sound coming from the back of the dishwasher. I also had a problem with the detergent dispenser not opening. I am not satisfied with this machine. I thought by getting a kitchenaid I was getting a reliable machine. Also the customer service at kitchen aid were arrogant and no help at all.

Please state the date of the incident/fire/damage. June 2011
How did you find us? TV News (please explain below)
If by TV News, which station, where? I think it was ch 2

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Brand: Whirlpool dishwasher
Model number: DU1055XTVS5
Serial number: FO5302558
Full Name: Walsh
Address: 7645 Tern Ct SE
Town/City: Olympia
State/Province: WA
Postcode: 98513
Country: United States
Phone: 315-405-4064
Email: spitfire141@gmail.com
Store purchased from: Not sure Dishwasher came with house
Purchase date: Not sure
How much did you pay for it? Not sure - valued around $500

What went wrong (control board caught fire)?

After a loud popping noise, dishwasher quit working. Since I previously read about the incidents with Whirlpool dishwashers, I immediately flipped the circuit breaker to avoid damage to my home. On the back of the dishwasher, mfg date is 12/29/2010!!!

Please state the date of the incident/fire/damage. Nov 26, 2011
How did you find us? Bing

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Brand: Whirlpool dishwasher
Model number: DU810SWPU3
Serial number: FW2405545
Name: CLARISSA HAVELOW
Address: 13 HALIFAX LN
City: SMYRNA
State: DE
Zipcode: 19977
Phone: 3026536919
Email: ris7302@gmail.com
Store purchased from:
Purchase date:
How much did you pay for it?

What went wrong and when (control board caught fire)?

I used the dishwasher early in the day. By the time it was done-- thank god I was still home. I started to smell a buring plastic smell in the kitchen. After further investigation, I found smoke coming from the dishwasher. I opened it up and the smoke was coming from the bottom pan of the dishwasher. I saw a tupperware lid touching the heating element-- it was burnt. I assumed that was the burnt smell.
I then returned to work. When I came home, I prepared dinner and while waiting for my husband to change for dinner, I smelled burning AGAIN! This time I opened the dishwasher and smoke was coming out at the heating element! My husband soaked the heating element with water- the elements were sizzling. This happened nearly 6hours later.
After that my husband flipped the breaker controlling the dishwasher. Thank god we weren't asleep.
Today i called Whirlpool's recall and customer service department. I told them the same story and all they did was look up my model number and tell me that it wasn't being recalled. They offered to send out a local repair tech for $129, and I kindly declined.
They made no attempt to offer information on the pending concerns with Whirlpool dishwashers. Though the woman i spoke to was very sweet, they did NOTHING to help the problem.
My husband is planning to disassemble the parts and inspect the control board.

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Brand: KitchenAid dishwasher
Model number: KUDS301XSS
Serial number: FO4702606
Name: Janice Lydon
Address: 913 W. VanBuren #5C
City: Chicago
State: Illinois
Zipcode: 60607
Phone: 312-666-1968
Email: janice1950@sbcglobal.net
Store purchased from: ABT
Purchase date: 12-10-10
How much did you pay for it? $709.65

What went wrong and when (control board caught fire)?

No fire as of yet. Extreme overheating, cannot touch dishes after cycle. Twice the plastic utensil basket had to be replaced because of heat warping. Control panel replaced a month ago due to complete malfunction, would not stop or start. Afraid to use now after the report.

How did you find us? Channel 2 Pam Zekman report

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Brand: KitchenAid dishwasher
Model number: KUDMOITJBS0
Serial number: FM0929646
Name: sandra lang
Address: 5476 n lawler
City: chicago
State: il
Zipcode: 60630
Phone: 773-983-0713
Email: slangabc@aol.com
Store purchased from: ABT
Purchase date: 2001
How much did you pay for it? unsure

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

drain hose failure-damaged ceiling in basement below as well as warped wood flooring

How did you find us? CBS

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Brand: Whirlpool dishwasher
Model number: GU2475XTVTO
Serial number: FY3127748
Name: Jon Glende
Address: 278 Winchester Road
City: Chesterfield
State: NH
Zipcode: 03443
Phone: 603-499-1029
Email: jglende@myfairpoint.net
Store purchased from: Sears
Purchase date: 2010
How much did you pay for it? 400-500 dollars

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

Several weeks ago, I noticed that the control panel lights were faintly glowing even when the dishwasher had completed its cycle; for some time before that, dishes had been coming out unclean and I thought it was due to the awkward water supply column to the upper rack. However, when I heard the stories about control panel fires with KitchenAid, manufactured by Whirlpool, I began to think that there was water getting into the door somehow. Today, I noticed that the door felt heavier than usual and thought it might have to do with water-soaked insulation. I am now afraid of leaving my dishwasher connected to power when unattended. There are many hours of the day when we can't be right there when it is running and I am afraid of fire hazard. There is no way I can afford a new dishwasher right now, so I haven't been able to rip it out and buy new. But what alternatives are there when Whirlpool makes virtually all affordable dishwashers on the market?

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Brand: Whirlpool dishwasher
Model number: DU950PWKB1
Serial number: FP3609814
Name: Mike Lyons
Address: 505 Marengo Ave.
City: Forest Park
State: ilinois
Zipcode: 60130
Phone: 708 366 5105
Email: lyons505@sbcglobal.net
Store purchased from: Sears Melrose Park
Purchase date: 03-2004
How much did you pay for it? Aprox $400 - $500

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

It was Thanksgiving Day and my sister and I were loading the dishwasher and I started it up and a little while later we smelled something funny so I opened the diswasher door and the heating element was fire red and no water, so I quickly turned it off, when we first purchased it in 2004 we had to have service on it a month later for the cycles not working properly. A non-working dishwasher, so glad we were right there!! I don't want to use this dishwasher any more I'm scared.

How did you find us? CBS Channel 2

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Brand: Whirlpool dishwasher
Model number: GU2500XTPQ6
Serial number: FS3201382
Name: Jim McConkey
Address: 15802 NE 70th St.
City: Vancouver
State: WA
Zipcode: 98682
Phone: 360-798-5229
Email: strapmonkey@yahoo.com
Store purchased from:
Purchase date:
How much did you pay for it?

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

Control Panel failure. No fire or damage, but the root of Control Panel (no fire) and Controller Board (fire) failure is the same; the steam vent on the front upper left of the front panel is very poorly sealed! The soft Neoprene gasket around the mouth of the steam duct is not thick enough to adequately engage the throat of the steam vent. Steam from the duct and vent can, and does, easily impinge on the compartment containing the Control Panel and Controller Board, where it then condenses and precipitates. In the case of the Control Panel, repeated flexing of the the plastic circuit ribbon "sandwich" results in delamination of the "sandwich", and subsequent ingress of moisture, which in turn destroys the circuit, commonly in and around the "Start" button. In the case of the Controller Board, condensation on the various circuits of the board, and especially around the fuse assembly, can result in a short circuit, leading in turn to overheating of the board at the site of the short and, possibly, a fire. The fix for all the control related issues with these brands and models of dishwashers is quite inexpensive and easily introduced at the production level; constrain the vented steam to the vent itself, allowing none of the moisture to enter the controller compartment. It could be accomplished with roughly $0.25 (American) worth of aluminum flashing tape. That's how I fixed our dishwasher......after I purchased and installed the ENTIRE Control Panel subassembly. Price of the assembly, retail? $165. Probable cost of a replacement circuit "sandwich" (the ONLY portion of the assembly which ACTUALLY needs replacement)? Less than $20, my estimate. Now, I am the dubious owner of an extraneous subassembly, Control Panel, Whirlpool Dishwasher, which no longer functions, I do not want nor need. If you own a dishwasher manufactured by Whirlpool (to include Kenmore, Maytag, Jenn-Air, Kitchen Aide and about 20 other less commonly encountered brands), even IF you have not experienced any problems rela!
ted to the Control Panel or Controller Board, it's only a matter of time before you do. Do yourself a favor, and perform a little preventive Product Improvement; using appropriate material, seal the gap between the steam vent and the controller compartment and/or install another soft gasket on top of the one already in place around the mouth of the steam duct. The life you save may be your own.

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Brand: Sears Kenmore dishwasher
Model number: 665.13102K902
Serial number: fd1312871
Name: SHIRLEY HEALY
Address: 2555 SACKETT AVE
City: CUYAHOGA FALLS
State: OH
Zipcode: 44223
Phone: 330-923-0618
Email: FLICKERC@ATT.NET
Store purchased from:
Purchase date:
How much did you pay for it?

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

HAS NOT CAUGHT FIRE JUST CHECKING TO SEE IF MY MODEL IS ON THE LIST

How did you find us? CBS NEWS 2 IN CHICAGO

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Brand: KitchenAid dishwasher
Model number: KUDL021RBS4
Serial number: FU1703714
Name: Saen Pharo
Address: 2 Academy Ave
City: Eatontown
State: NJ
Zipcode: 07724
Phone: 9084331519
Email: spharo2@verizon.net
Store purchased from: Lowes
Purchase date: 05/08/07
How much did you pay for it? 576.00

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

We turned on dishwasher and left house, when we returned it had stoped at some point during cycle and had no power.Breaker was tripped, After I reset breaker it still hadno power(no lights). Took bottom front of to check power at box and it was reaching it, also found what seemed to be melted plastic on floor under it.

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Brand: Whirlpool dishwasher
Model number: DU1055XTSD3
Serial number: FW3925086
Name: Kimberly R. Davis
Address: 7336 S. Phillips Ave.
City: Chicago
State: IL
Zipcode: 60649-3419
Phone: 773-933-6899
Email: Bugginkrd@yahoo.com
Store purchased from: LOWES
Purchase date: 11/28/2008
How much did you pay for it? $398.00

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

The mother board went out in a month & I had problems getting it replaced. It has gone out again, the buttons are not working.

What is the extent of your financial damages?

I need a new dishwasher, this one has never worked correctly and the mother board has never worked.

How did you find us? CBS2Chicago

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Brand: KitchenAid dishwasher
Model number: KUDS011JBS1
Serial number: FM2303731
Name: James Connell
Address: 10816 Georgia Lane
City: Oak Lawn
State: Il.
Zipcode: 60453
Phone: 708 606 9976
Email: mayocon@aol.com
Store purchased from: Sears
Purchase date: 2003
How much did you pay for it?

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

Is this model in question?

How did you find us? CBS Channel 2

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Brand: Whirlpool dishwasher
Model number: du1301xtbq1
Serial number: fy2104736
Name: Bernadine Olsen
Address: 86 10th Ave
City: Bartlett
State: IL
Zipcode: 60103
Phone: 630-246-0538
Email: tom.olsen@juno.com
Store purchased from:
Purchase date:
How much did you pay for it?

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

drain hose flooded house.

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Brand: KitchenAid dishwasher
Model number: KUDS 30FY BL1
Serial number: R10101285
Name: PEGGY JOHNSON
Address: 510 E GRANT ST
City: WATSEKA
State: IL
Zipcode: 60970
Phone: 815.735.0130
Email: yggep@att.net
Store purchased from: SEARS
Purchase date: FEBRUARY/2011
How much did you pay for it? 685.00

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

MY DISHWASHER HAS NOT CAUGHT ON FIRE BUT HAS GOTTEN VERY HOT. CONTINUES TO WORK GOOD AND HAVEN'T SEEN MY MODEL # AS ONE WITH A PROBLEM BUT AM QUITE CONCERNED WITH THE "OVERHEATING". WHERE CAN I GET A LIST OF MODEL #S INVOLVED?

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Brand: Sears Kenmore dishwasher
Model number: 665.15522000
Serial number: FP2068019
Name: Kenneth Kruse
Address: 9013 s 51 ave
City: Oak Lawn
State: IL
Zipcode: 60453-1729
Phone: 708-857-2936
Email: kenkruse@sbcglobal.net
Store purchased from: Sears
Purchase date: 2006
How much did you pay for it? 599.00

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

has not burned yet called them and was told smell was a normal break in period

How did you find us? CBS channel 2 Chicago

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Brand: Whirlpool dishwasher
Model number: du1055xts83
Serial number: 8575637
Name: P Salecki
Address: 5447 S Hunt Ave
City: Summit
State: ILLINOIS
Zipcode: 60501
Phone: 7085949192
Email: prs0727@hotmail
Store purchased from: Menards
Purchase date: 2006
How much did you pay for it? 400

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

No problem yet but now am worried will not run machine unattended

How did you find us? Fox 32 Chicago, IL

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Brand: Sears Kenmore dishwasher
Model number: 665.13103k901
Serial number: fy3001911
Name: christopher wolff
Address: 2900 sun valley ct
City: plainfield
State: illinois
Zipcode: 60586
Phone: 815-483-9053
Email: cwolff78@aol.com
Store purchased from: sears
Purchase date: 09/2009
How much did you pay for it? $749

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

smells like burning plastic, have not yet had other issues

How did you find us? wbbm cbs channel 2 chicago

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Brand: KitchenAid dishwasher
Model number: KUD1021RBL1
Serial number: FT1214099
Name: Kenneth Piasecki
Address: 165 Dexter St`
City: Cumberland
State: RI
Zipcode: 02864-8013
Phone: 401-744-4141
Email: chloedog19@verizon.net
Store purchased from: Sears
Purchase date: 4-15-06
How much did you pay for it? 629.99

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

washer working but sdometimes makes a crackling noise. Wont run it unless someone is home and awake

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Brand: KitchenAid dishwasher
Model number: klbt2ud1011
Serial number: fp4207219
Name: Robert J Oliveira
Address: 918 main St.
City: Warren
State: Rhode Island
Zipcode: 02885
Phone: 401-245-0325
Email: rjo1935@yahoo.com
Store purchased from: Sears
Purchase date: 2009
How much did you pay for it? ?

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

worried about fire Hazard report on T.V.

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Brand: KitchenAid dishwasher
Model number: KUDIOIILPLO
Serial number: FM4207054
Name: MIKE DIRAIMO
Address: 10 MESH. VLY. PKWY.
City: CRANSTON
State: R I
Zipcode: 02920
Phone: 401-258-8764
Email: MSUNNYBROOK@VERIZON.NET
Store purchased from: CONTRACTOR
Purchase date:
How much did you pay for it?

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

IS THERE A RECALL ON THIS MODEL?

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Brand: KitchenAid dishwasher
Model number: KUDE70FVPA0
Serial number: FY1901226
Name: carol zelano
Address: 11 pasco circle
City: Warwick
State: RI
Zipcode: 02886
Phone: 401-884-4191
Email: go-patriots@cox.net
Store purchased from: sears shewsbury ma 01545
Purchase date: 11/06/10
How much did you pay for it? $416.86

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

get a burning smell

What is the extent of your financial damages?

afraid to use it

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Brand: KitchenAid dishwasher
Model number: KUDS301XSS
Serial number: VF13049320
Name: Isabella Zagare
Address: 6 Donross Drive
City: Westerly
State: RI
Zipcode: 02891
Phone: 401-596-8533
Email: izagare@cox.net
Store purchased from: Keith's Appliances
Purchase date: 9/24/11
How much did you pay for it? $799

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

We just installed the unit within the last 30 days and now I'm very concerned about using it. Nothing has happened to date but with so many complaints, I want to stay in the loop regarding possible recalls, etc. It does make a lot of banging noises which has troubled me somewhat.

---

Brand: KitchenAid dishwasher
Model number: KUDSO1FLBL2
Serial number: FP4004742
Name: Mark Sofia
Address: PO Box 156
City: Merrimac
State: MA
Zipcode: 01860
Phone: 9786877117
Email: doctor@sofiachiropractic.com
Store purchased from: Appliance Corner
Purchase date: 2004
How much did you pay for it? 1200.00

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

Nothing yet

What is the extent of your financial damages?

Nothing yet

---

Brand: KitchenAid dishwasher
Model number: kudcioixwho
Serial number: f03903948
Name: peter kilhouley
Address: 4 donna st
City: peabody
State: ma
Zipcode: 01960
Phone: 978 535 5349
Email: peterkilhouley@yahoo.com
Store purchased from: lowes #01094
Purchase date: 14 aug 2010
How much did you pay for it? 600.00 ?

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

seldom use dishwasher but now afraid to use unit

---

Brand: KitchenAid dishwasher
Model number: KUDPO1ILBL3
Serial number: FP4702220
Name: Rudy Fischer
Address: 12234 Long Green Pike
City: Glen Arm
State: Maryland
Zipcode: 21057
Phone: 410-592-5589
Email: homesbyfischer@aol.com
Store purchased from: Sears
Purchase date: 11/24/2003
How much did you pay for it? $698.24

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

Nothing has went wrong yet with this Kitchen Aid dishwasher I have.
But I want to know if this Kitchen Aid dishwasher of mine is one of models that could catch fire.

---

Brand: KitchenAid dishwasher
Model number: KUDC10IXBLI
Serial number: F11500406
Name: Andrew Eromin
Address: Pob 2964
City: Woburn
State: Mass
Zipcode: 01888
Phone: 781-935-4455
Email: Aeromin@comcast.net
Store purchased from: Gray's Appliance
Purchase date: Sept. 2011
How much did you pay for it? $750.00 +/-

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

Have only been using this machine for about 30 days with no trouble. Just trying to determin if this model is one of the ones catching fire ?

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Brand: KitchenAid dishwasher
Model number: 666KUD102RBL
Serial number: unknown (no tag on dishwasher)
Name: Robert Merritt
Address: 8025 Edwood Rd.
City: Pittsburgh
State: PA
Zipcode: 15237
Phone: 412-364-0145
Email: rkmchief@aol.com
Store purchased from: Sears
Purchase date: 04/18/2007
How much did you pay for it? $600 9estimate)

What went wrong and when (control board caught fire, drain hose failure caused flood, etc)?

nothing yet but can't use with risk of fire and ailing wife.
I'm only filing this to help to force Whirlpool to do a recall such as Toyoto did.

What is the extent of your financial damages?

As stated above, none at this time but I've essestially lost the use of it in its present dangerous state.

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Brand: KitchenAid dishwasher
Model number: KUDP01ILBT6
Serial number: FS1904521
Name: Linda Backstrom
Address: 57 Sandra Dr..
City:

 
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